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October 2023 by Nicholas S.
These peoples are scammers. Do not do business with them. If I could I would give them -5 stars.
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August 2023 by Chet G.
Very poor customer service and no follow through. I used Omega to move my entire house. they misjudged the space needed and I then had to fill up my car to the brim in order to vacate the house. Fast forward 5 years later a man calls me to tell me they just delivered 3 of my boxes to him. can you imagine they had my boxes for 5 years and said nothing! he said they had done this more than once. I phoned the manager Christina and she offered nothing. I followed up again and she said they wouldn't do anything about it. why would someone use this company?
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August 2023 by Quinn Cosby
I really enjoyed my experience working with the staff here. They were fun, personable, and very helpful. Timing and planning were efficient and overall service was great. I highly recommend!
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August 2023 by Angela R.
Classic bait and switch. They gave us an estimate 1 month prior, then 4 days before they were supposed to move us they more than doubled the price. We were extremely disappointed as we used them 6 years prior and they were great.Beware beware beware!***** UPDATE: The response by Omega is grossly inaccurate and we'll leave it at that.
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June 2023 by Isaac Ramos
Literally LOST my whole couch, office chairs, and other furniture. Thanks for your great service. I wish I didn't have to work with this horrible company.
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January 2023 by Char L.
Beware of Omega moverz here's their replies to resolve customer concerns. I've seen countless complaints after the fact of my regrettable experience with them. I urged all of those they've wronged to file a complaint with the Better Business Bureau & court to put them out of business permanently. Moving Help® Service Provider®CompanyName: Omega MoverzContact: Korina CardwellPhone: (714) 603-0727 Case InfoStatus: Waiting on Moving Helper - Open Case Description: Customer responded Job DetailsService Details Rate DateLoad / Unload 2 men / 2 hours $109 2/27/2020CustomerSunday, March 1, 2020 - 1:56 PMNone of my furniture was broken nor were any clothes even exposed or moldy where"s your proof??? I don't know what job your workers are lying about but it surely isn't mine. It appears your business practice would rather insult & lie instead of resolving customer issues. If this is the company owner or manager addressing this complaint Shame on You! I'm shocked you're in business at all & will gladly provide any information to the court as you choose to play some blame game rather than own your mistakes. Beware Alpha & Omega Moverz are a disgraceful Fraud! The truth will prevail in court as this is a waste of time.Response from Moving Help® Service ProviderSunday, March 1, 2020 - 1:37 PMyour furniture was mostly broken and had mold on most pieces of clothes . I would be more than happy to see pictures of the damaged items in question that you claim were in good condition before the job . if you can present me those pictures I would be more than open to looking into the matter and if I find fault on our own guys . I will do what i can to remedy the situation accordlinglSunday, March 1, 2020 - 12:01 PMThere's no limit, accountability or apology to your unethical, unprofessional, inexperienced, unorganized, unlicensed business practices!!! Get your facts straight 15 min break within the 1st 30 min. then again after the 1st hour there's your extra 30 min then another before the 2 hours & he said he would credit all the breaks! Within that short time frame dropped my furniture, mishandled TV's, glass picture frames, didn't stack any items correctly then needed to leave. I can't imagine anyone wanting there valuables carelessly disregarded! Any reputable business would deeply apologize, gladly issue a refund & properly train their employees to avoid future situations another Reg Flag! I shall proceed with filing with the BBB & further for your complete disregard to customers concerns & resolution!Response from Moving Help® Service ProviderSunday, March 1, 2020 - 9:18 AM1 break 10 min job went 30 min over . also we can not be held liable after job . you were happy with omega movers and u gave code and said u possibly going to rebook for following day . you were present and help participate in the job and at no time voiced any complaints . if you were not satisfied you should not have given code as well .CustomerSaturday, February 29, 2020 - 3:37 PMThere's no balance due! I paid for 2 hours & they took a few smoke breaks within the 2 hours so YOU owe me a full refund for their lack of experience, efficiency, breaking items, tossing my items around, not accomplishing even 1/3 of the job another company had to finish in less than 2 hours & said it was a complete mess how they careless handled my valuables and the other moving company witnessed for small claims court.Response from Moving Help® Service ProviderSaturday, February 29, 2020 - 1:10 PMu still have a balance remainingCharlene LytleFriday, February 28, 2020 - 8:37 PMThis was a storage transfer & I'm requesting a full refund at the very least until I further access the damages. The helpers dropped damaging my furniture , TV's, fragile glass pictures & tossed breakables at the top back of storage unit without using blankets protecting furniture or items during the move & had left many of my items out when they had to leave unable to finish so put them b
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October 2022 by Francesca C.
I was pretty skeptical about using omega for my move from San Francisco to San Diego, but I decided to take a chance because the price could not be beat and Rey was extremely helpful on the phone. In the weeks leading up to my move, I have multiple conversations with Rey where he answered all of my questions and addressed all my concerns. He was extremely responsive and helpful. On the day of my move, Alfonso showed up right on time, wrapped all of my furniture extremely secure, and brought down all of my boxes in less than an hour. He was very careful and extremely kind! I was blown away by how quickly he completed my move. He dropped off all of my items the next morning with no issues and was in communication with me along the way. Rey also stood by his word and there were no hidden fees. Overall, my experience was extremely pleasant, the price of my move was very reasonable and I highly recommend using omega moving and storage for your next move!
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September 2022 by Al Hays
Great moving company. Fast and efficient, courteous and within budget. Everything was packed and wrapped nicely, no messing around.The owner is a great guy, very much on top of things and a pleasure to do business with.Would highly recommend.
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August 2022 by Elizabeth Ontiveros
This company was quick..careful..and with a very good price
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August 2022 by Staff Member
Great service best price
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August 2022 by Fernando Godoy
Had a great experience using this company moving service
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August 2022 by Nicolas Leyva
They have good storage, pretty good handling of furniture.
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August 2022 by Jaime Velazquez
Good moving company ?
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August 2022 by Erica Marquez
Great storage at good rates. Staff is super helpful. Highly recommend.
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August 2022 by Andyv Al
You guys have a good company you guys got good Furniture I like the product keep the good work up got more clients for you guys I'm referring more people to your company good job everybody