Oakley Store at Westfield UTC offers a unique shopping experience characterized by innovative products and exceptional customer service. Known for disrupting expectations in eyewear, apparel, tactical bags, and watches, Oakley creates products that inspire and are trusted by world-class athletes, yet remain accessible to all. The store emphasizes quality and commitment to excellence, reflecting the belief that if a product isn’t good enough for the world's best, it isn’t good enough at Oakley. Customers frequently praise the staff for their friendliness, patience, and knowledge. Several reviews highlight how employees provide personalized assistance, offering multiple options without pushing specific models. One customer appreciated a staff member who went above and beyond by quickly assembling custom glasses in a time-sensitive situation, demonstrating the store’s dedication to customer satisfaction. Others mention the staff’s deep knowledge of the store's history and product selection, making each visit informative and enjoyable. Many visitors return to the Oakley Store because of the style options, quality, and the positive experience with staff. Overall, the store is recognized for its innovative products, friendly atmosphere, and staff who genuinely care about helping customers find the right eyewear to suit their needs.
We went in the store to get new shades. Tris helped us and was awesome! Answered lots of questions to make sure to get us what we needed for our specific situation. Really good experience!
March 2025
Excellent! Staff was very friendly and helpful. Plus, they didn’t try to push us toward a particular model. Instead, they gave us several options and let us choose. Would visit again!
January 2025
The lady working at the Westville UTC store is amazing - she was so helpful and knew all the products really well!
