Navy Federal Credit Union is a financial institution that proudly serves the armed forces, Department of Defense, veterans, and their families. They offer great rates, discounts, and award-winning 24/7 member service. With over 350 branches worldwide, Navy Federal Credit Union is a credit union that supports the military and understands what it means to serve. Their mission is to put their members first. Customers have had positive experiences with the credit union's staff, who are described as fantastic, quick, polite, professional, experienced, and helpful. Employees like Michael, Myysha Mobley, Stephanie, and Bianca have gone above and beyond to assist customers, providing excellent customer service and navigating transactions smoothly. Customers appreciate the staff's knowledgeability and friendliness, and they are likely to return to the credit union's branches.
A specific lady has been giving my fiance a hard time when all he wanted was rolls for dollar coins and acted like it was a hassle and give him very little and when he asked politely if he could have more she didn't react and acted like she didn't hear him to top it off she gave him the wrong roll for the 1 dollar coins
June 2025
I cant get a new Card because my ID isnt vaild it expired this same year
June 2025
Professional staff. Excellent customer service skills I was in the line for less then 5 minutes
