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“If I could give 6 stars, I would. Replaced iPhone 11 screen in like 10 mins and also ordered a power button for my Samsung galaxy A13 5G. I thought I was going to have to buy new phones..sorry kis no new phones.. and the tech is super nice and talented. I'm sorry I forgot her name it starts with T. I definitely recommend..”
“My phone had software issues today and Payless people fixed it for free. Besides, I always go to Payless for all of my phone and computer repair. I recommend to everyone they have great customer service.”
“They are amazing I went to another AT&T store and they kept telling me the wrong thing that was wrong with my phone took it over a day to figure it out I went to the store literally 10 minutes and the girl figured it out love this store really upset with the other one”
“I came a while ago to get help with my phone and the manager Valerie had my phone up and running within minutes! She was very friendly and knowledgeable, she even helped my sister and I upgrade seamlessly, thank you Valerie!”
“Love going to this location, amazing service and the store is always super clean, there is also always great discounts to take advantage from. The employees are also very helpful in giving you your best options depending on your needs.”
“I recently had the pleasure of working with Shakur at this AT&T store for the purchase, trade-in, and activation of my new Samsung Fold 6, and I couldn't be more satisfied with the experience. Shakur was incredibly knowledgeable and efficient throughout the entire process. He made the trade-in process smooth and straightforward, ensuring I got the best value for my old phone. His expertise with the Samsung Fold 6 was impressive, and he took the time to explain all its features and settings. Activation was quick and hassle-free, thanks to Shakur’s guidance. His professionalism and customer service were exceptional, and I highly recommend him to anyone in need of a new phone or assistance with their current one. Thank you for being awesome ?”
“I took my iPhone to this store (HMB Cellular on El Cajon Blvd) two days ago. It was damaged when I slammed my car hatch door while the phone was sitting right on the latch. It certainly damaged the screen severely but also a dent on the back of the phone. I was certain the mother board inside was probably damaged. The young man at the front counter, whose name I don’t recall, was extremely kind and helpful. He kept Re-assuring me that although it looked bad, it was still possible for the inside to be intact. He proceeded to open the phone and checked all inside parts in detail which took him a good hour, and told me the phone was still completely intact and that only the screen would be needed to be replaced. He replaced the screen. My phone works as well as it did prior to the damage. Thank you HMB Cellular)! I can now see why you have 382 reviews and all with 5 stars! I will certainly be referring friends and family!”
“It was a swift experience. I was in and out. I purchased their asurion insurance Plan that protect my devices anytime there is a problem. Thank so much to the best UbreakIfix team in San Diego ?”
“So i came into this little hole in the wall store trying to figure out what to do about my two different cell phones from separate carriers (one being T-Mob of course. The worker could not help me with my strange request of changing phones, carriers and phone number but he did advise me what to do- and in a friendly way even though he knew it would not end with a sale. Good experience which wasn't expected in the area it's in. I guess that's just an assumption i made that was entirely incorrect. I guess that's why we shouldn't assume!”
“Absolutely amazing! The place was great, the service was extremely quick and everyone was really nice! Ravyn, Ron and Dany were amazing! They were very kind, understanding and patient! They helped me get my home internet, explained everything and even did some protocol stuff (which I don't understand, but it was cool to see them follow the rules!)
If not for them- I would probably be stuck without internet for several months, so my sincere thanks to them and to all the work they are doing! Keep it up guys, you're amazing!”
“Fantastic experience today getting a new battery for my iPhone 12 Pro. Very professional staff and business. I called and they told me to stop in and expect it to take 45-60 minutes. And it did--I shopped at the other businesses in the plaza and then read my book until it was ready. Definitely a 5-star experience!”
“My husband and I visited this location a few days ago to purchase home internet the store was very clean the service was amazing and Lucy you rock big time girl thank you for your excellent customer service skills and for being so attentive to our needs.”
“Fernando was amazing. He was such great help. I had so many questions and he was very knowledgeable. I loved the fact how he helped me get my new phones and helped me set them all up. On a scale of 1 to 10. I’ll give him. And 11. Fernando. Your the best !!!!”
“Came here as my iphone was not charging correctly. I was sure Id have to replace some parts. They just cleaned out the charging port and it was working fine.
They are very honest and I will always use them now for any issues.
Thank you!”
“Luis did a fantastic job helping me! He was able to set me up on an independent plan in rapid timing. Additionally, spotted old info (sim card) and transitioning to e-sim card to activate my active client security plan.”
“Great customer service experience i have at this store. They know about there devices and most important they were able to help me with my device and the issues i had been having for a while. Thank you for your patience and taking your time to help me. definitely recommend this store to everyone. have a great Day.”
“Came in to the store with phone, and bill issues and George was great resolving our problems and issues with our bill, he explained everything and he fixed our phones I am thankful and from now on this is going to be my att store”
“I went in with my 87 yr old dad and his 2g phone. Orendo gave us fantastic customer service. He was knowledgeable enough to convince us we needed to replace it and left us confident we were getting the right replacement. He was patient with my dad who wanted to know everything Orendo was doing. My dad is no longer tech friendly and Elvis is too modern for him. The fact that he left the store with new technology and a smile on his face is almost a miracle. Orendo was a breath of fresh air in what we both thought would be a tedious chore.”
“It was great customer service, Yonic R. Solved all our questions, offer us promotions that of course we got. He is Very patient. Very friendly. We are so happy with our new services and phones.”
“I attended this AT&T location with some challenges and this AT&T location solved all my problems. Reuben and Dom were amazing at their service. Very recommended.”
“I was helped by eva at this location and let me tell you. Exceeded my expectations. One of the nicest people I ever met! Not only was she very polite and friendly. She saved me a bunch of money on my plan. She was the best!”
“I can't thank JTI Wireless enough for their excellent iPhone repair service. They fixed my cracked screen flawlessly, and the turnaround time was impressive. I highly recommend their services.”
“Had a great experience, I came in from out of town and needed some help with my account. I appreciated Saory’s help and she definitely made it a pleasant experience.”
10:30AM - 9PM
957 Garnet Ave, San Diego
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“If you're interested in some snazzy & unique sunglasses- this is the spot. In addition to sunglasses they carry a huge selection of accessories like socks & bags. Their prices are fair without a deal. If you find more only one pair you would be lying. Definitely got to take advantage of their great deals. Mr. Ali is also a gem to talk to.”
“This store has wonderful customer serviceI went in late last night 7:58p11/3 -Doors were about to close and they still serviced me anyway thank you so much I appreciate your friendly service”
“~ Myself and my Sister went to this location today. We went to go inside this location but the door was locked. We were walking to the parking lot to leave and we heard a female mentioned to us she was opening this location. She goes on to say this location was closed and locked due to her being in a meeting on El Cajon , CA. The employee who was scheduled to be there did not show up for work. While she was unlocking the door , preparing to open the store she was calm , courteous and professional. I explained I’m with my Sister to assist her in getting a phone. She throughly answered all all of our questions about plans and pricing. She did not rush us at all. She did a test call to make sure the phone was working and kindly changed the ringtone to my Sister liking. There was One guest waiting after us. Marbella delivered exceptional customer service today! Should I become aware that someone needs a phone I will send them to this location and have them to ask for Marbella! Thank you again for assisting us today!”
“I was treated like a customer should be treated. With top knoch professionalism. It good to know a customer has his own opinions appreciated with the professionalism of the store.”
“Roxanna Susana and Vanessa were really helpful cricket employees. They provided the best service ever, these employee are not only beautiful but also extremely kind. If you have any problems this is the spot to go to. I left feeling happy and fulfilled. Best customer service!”
“I love the service that this location has. I come from Washington specifically to this store because of the good service and customer treatment. Thank you, Fatima, for your excellent attention.”
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“Anjan is very good , provides excellent customer service. I brought my friend here to purchase used iPhone and they gave excellent deals on phones and monthly phone plans . I recommend this place highly .”