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August 2023 by David Denhalter
Very poor customer service against the disabled
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October 2022 by Carlos Silva
(Translated by Google) Good attention, have a quick solution to your purchases they sell. update do not go to T mobile they only deceive you with the prepaid ones they say that you can call your country that is a lie they are only rats.(Original)Buena atención, ten dan rapida solucion tu compras ellos venden.actualizacion no vallan a T mobiel solo te engañan con los prepagos dicen que puedes llamar a tu pais que es mentira solo son ratas.
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August 2021 by joann norman
Good service and friendly associate
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June 2021 by Jennifer Forney
Hello all,Just wanted to take this moment to Thank Ana for taking a little extra time to help my brother who recently got a concussion, lost some memory and his phone. She helped him get a new phone and showed him a way to reach out that could possibly contact his family in Arizona and it worked!!!!! We have been trying to reach him for 6 days.Thank you,Gina?
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June 2021 by Dayday Willis
Super friendly and professional and helped me with everything
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October 2020 by Janelle G.
I went to this store this morning to help my brother do some changes to his phone. I was immediately greeted by a young lady by the name of Viri and a gentleman by the name of Efrain. They were so sweet and polite and greeted us very happily. Through the whole time helping us, they were very patient, helpful, and went above and beyond. They did an absolutely exceptional job and treated us like family. I am very happy and pleased with the amazing customer service that was given by these two. Thank you metro for hiring such awesome people!
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April 2020 by Kelly B.
Went in to help my cousin Reclaim his phone number and phone line. But ended up walking out and going to att now Terrible service Lady was disrespectful and rude!
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November 2019 by Daniel W.
This is a horrible store. For one thing it's filthy with trash Outside the store. They never pick up around there own business. Lots of shady characters hanging around and hooker. I wouldn't go there.
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November 2019 by Krystal V.
I try not to give bad reviews, but I had a very poor experience at this location. The sales person I worked with had very bad customer service. I was very unhappy with the way I was treated, so I called to speak with a manger about my experience, and she hung on me, without hearing what I had to say. The whole time I was speaking to her, I could hear her talking to someone else in the background, and then she hung up on me. When I called back, they did not even answer the phone. The interesting thing was that I was not even yelling or anything. I was just explaining what happened. I have never experienced such unprofessionalism. I work in the customer service / sales field and I can not imagine treating my customers this way. I would recommend going to another location if you want to work with someone who will give you good customer service. Especially if you are planning to make a purchase.
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July 2019 by Lukas W.
This place is really useful. Smart people who can help you with your electronics. They also sell headphones and other equipment at really good prices.
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May 2019 by ELIZABETH A.
I just talked to Jose over the phone right before they closed and he was very helpful and informative. I would like to add that the other 3 metro pcs stores closer to me that popped up and didnt close for another 8 minutes did not even answer their phones. Thanks Jose. I hope to do an upgrade with you guys soon
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March 2019 by Jesus Dimas
They helped me fix my phone.
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September 2018 by Mary G.
Horrible customer service! My poor Mom is stuck with a phone she can't use due to the antiquated return policy and the lack of customer service. No wonder they have only one star.
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September 2018 by Eva Morales
They have the best deals in town. They were able to offer me a plan perfect for my situation as well as gave me a great discount on my phone. I will for sure come back to this store again.
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September 2018 by stephanie garcia
Staff is bilingual. They helped me a lot with my phone that was messing up.