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March 2024 by Manikandan Saravanakumar
Was passing through and need an urgent fix. Had a Nice experience with Venessa and Miguel. Really exceptional service.
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December 2023 by Zenaida ORear
Kind people are hard to find
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November 2023 by mario pereda
Just want to share my experience at this location, and want to thank Miguel for great customer service. He was very knowledgeable and provided upgrade options. He also got me a new tablet. Thank you Miguel, keep up the good work.
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October 2023 by patty Hernandez
Great service. Carlos helped us a lot and he was patient,kind and nice.Thanks to Carlos and Hector.
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May 2023 by L.M Christian Ministry
Absolutely Love this Location. Customer Service is Amazing. ??
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February 2023 by Juan Antonio Palmerin
Misleading store hours. Store is not open at 9:00am
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January 2023 by Raymond Hunter
Stay away from this metro pcs location!!! Horrible experience!!! After picking a phone that I liked I was rung up for the transactions and then sent off. I asked the two guys working there if they could help program my phone and he replied, "no! We no longer program phones or help you transfer over contacts to your new phone" Shocking!!! I wouldn't mind if I was tech savvy but I am an older man and not tech savvy. If I would have known he was not going to help me at least transfer over my contacts I would have went to another metro pcs location!!! After finding a new metro pcs location I approached the woman working at this location for help and She immediately helped me transfer over all my contacts. Stay away from this location!!! Unless you want a get a new phone and figure out how to transfer your contacts on your own!!!
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December 2022 by Insty Gator
I ordered a free tablet, and waited for a call telling me it was at the store. I went in paid my bill and asked about the tablet I was to receive. the girl said she would check the back. she then started helping another customer who complained that I was not wearing a mask.the customer threw a fit( like a mask could stop a virus, ). I waited hours for my tablet after the customer left. never received it. the next week I had to pay $60 for the same tablet.the paid insurance to fond out thete is a $50 deductable on a $60 tablet. now I van get one for$30. after I paid for two ($60)of them plus insurance for four months. I feel ripped off by this store for not getting the free galaxy tablet i was promised and paying $60 for a alcatel plus $9 insirance for four months to find out about a $50 deductable that I was not informed of at purchase, after giving my free tablet away. total bait n switch tactics. ilegal in california.
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December 2022 by Sammy Valenzuela
I called the store looking for and Iphone first time they sent me to voice mail then I called like 2min later they answered and the gentlemen had a bad attitude like if I had interrupted tea time between the workers, I asked my questions and he was very short with his answers and ended up being no help at all. To top it off he hung up on me right before I was about to ask another question. Wont be going there or calling again.
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October 2022 by Chul Kwon
I visited this store two times and what I really want to say is that the store clerk, called Vanessa, is so kind and very nice. Actually I have never seen anyone nicer and kinder than Vanessa during my 14-year living in the US when visiting a store of any smartphone carriers. I was really happy with Vanessa's assistance, information and service so I could get what I wanted to get. She deserves to earn this year's best store clerk prize!!!!
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September 2022 by ThatFresh EG8
Best employee vanessa ! Ask for her help, she goes above and beyond best metro PCs I’ve been too ! Thank you vanessa from metro PCs ! Fast, friendly and a clean store
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September 2022 by Mr. Mark
TSays the store closes at 8 p.m. I arrived at 7:30 p.m. and it was already closed. How disappointing.
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August 2022 by Mark Denton
TSays the store closes at 8 p.m. I arrived at 7:30 p.m. and it was already closed. How disappointing.
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August 2022 by Strive Hope
Excellent customer service!!!! Only will go to metro phone co.!!!!
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June 2022 by František Panocha
Be careful. They charge things which you not order. Check the bill well. Especially if you are tourist. Emp ID: Aldair. My experience.
