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June 2024 by Matt Donatello
DOES NOT EXIST???
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May 2023 by Google user
I had a great experience. They helped me out very fast
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April 2023 by John Dobb
I had a great experience. They helped me out very fast
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March 2023 by Mario Garcia
I when to pay my bill and the lady's where kind,respecful,and a very good service I have some problem with my phone and they fix it right way
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December 2022 by Macario Meza
Worst metro ever went last week asking for help to change my plan first the Girl with black hair was singing and cussing she's international then after she finished I asked the girl covered in tattoos to help me change my plan and she denied saying I should call customer service I went to another metro store and they helped no problem dont waste time at this store
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September 2022 by Linda V.
I recently went to MetroPCS located at 1840 Coronado Avenue to get a new phone since my current phone's touch screen didn't work. I wanted something basic that had at least Maps for my job. The sales girl Lorena helped me and insisted that the phone I was receiving had Maps. We figured out it didn't even have a store app like Playstore or anything on there. I came to return the phone or at least pay the difference for a better phone. Lorena stated there were no returns allowed. I was very shocked of the poor customer service I received. I spend almost $100 for a phone I can't even use. After over 10 years with Metro Pcs will be changing my service.
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September 2022 by Jesus shin
My suggestion is that it is better to go corporate because the people who serve in this retail are very rude...and on top of that they charge you before activating any phone and if something goes wrong they blame you as a customer and do not return your money back...and if you decide to go to this store, don't pay until they give you the phone working at 100%. They scammed me out of 75 dollars and I couldn't get my money back...???
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February 2022 by Bre Salazar
All the times I've came to this location I've had great customer services. Pamela always makes sure I walk out happy. If it's a minor issues or a new purchase of phone she always sets me up. Will continue to recommend her and this location.
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September 2021 by Vera G
When in yesterday evening and receive great service from young lady Dolores. She was very attentive to my needs and met my expectations. She was very nice and walked me through the whole sell. Will definitely be recommending and will come back to her for any further inquires.
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August 2021 by Gary.T Chapman
I activated service with Jacky back in January 2021.I received and amazing service gave me a great bundle with my purchase. Months later I came back and she was super patient with my issue her customer service is beyond she went out of her way to call cs for me and resolve my issues on the spot. I would highly recommend this location ...
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August 2021 by Alexa Torres
This store is a HUGE rip off. They say bundle when in reality you are paying for the accessories and when you tell them you don't need them the sales representative Jacky pushes you to take them and tries to distract you with irrelevant conversations about her kids. I should be able to buy my device with or without the accessories unless it's metro's policies which I really doubt.
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July 2021 by Ivory F. Daniels II
Excited more then you have to be at work to help you find what's right for you
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September 2020 by Jesus Lauriani
The plan they offer is very slow, I contracted the unlimited one and in just 2 days it suffers from delays throughout the network and also has suspicious apps that cannot be seen on another device.
I hope they change the network very soon or improve it
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December 2019 by Fernando Lopez
Jacky gave me the best customer service and she was extra helpful with teaching me how to use my device.
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September 2019 by Karen A.
The owners of this Metro have a lawsuit against them for abusing their employees! They rip of their customers and verbally abuse the people working for them. Brian is a piece of s**** Please do not give your hard earned money to these people.
