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November 2023 by Michael D.
We were not able to make contact with this Merle Norman studio either by phone or driving 30 miles to their location. Our original Merle Norman studio owner is retiring so this visit was necessary to insure continued use of their products.
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August 2023 by Jeanne R.
The new owner runs a wonderful store! It's like night and day from the previous ownership. The space has been completely renewed and is kept well stocked and very sanitized; the service is stellar. The owner is very kind, knowledgeable about the products, and a well trained make-up artist.I had gone to the old store one time several years ago and never returned: very, very dirty and the clerk had a nasty cold and kept wiping her nose with her hand while handling all the sample products which she kept trying to hand to me but which I didn't dare touch! Just walking past that place gave me the heebie-jeebies after that. Merle Norman products are excellent, so I was delighted to see the renovated shop under new management. I had a lengthy conversation with the owner who relayed the problems she had encountered when transitioning from the old ownership, which created a rather challenging and tumultuous opening. She said she had to discard and rebuy half of the existing stock after discovering the opened and sampled containers; products which the previous owner had sold to her as "new"! I'm happy the new owner is upholding high standards, and expect it will result in great success.
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July 2023 by Monica R.
The new owner is great! The whole store was renovated and is well managed. Great products and customer service.
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November 2022 by K Barrons
Wonderful experience. Friendly, polite, excellent service! New owner as of 1 year ago, please support this shop!
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June 2022 by C C.
I called and could hardly understand what the voicemail said. Thick accent and it didn't even sound like English..all.words ran together. Why would a business do that? Unless it's the owner...and still! Makes me not want to do business if there's of a language barrier.
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April 2022 by Josh Evans
Store was closed during posted hours on Sunday.
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November 2021 by L. K.
Tried going to this location after it was supposed to be open (according to their posted hours). Store was closed, no notice on their door or window except "Under New Management." Called the store to see if I could talk to someone about when they'll be open. Could only leave a message. It's been four days now and still no returned phone call from anyone.
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September 2021 by georgina garcia
My experience at this store was amazing, the place is super clean and the customer service was above par!
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January 2020 by Maria Elena Vasquez
Very nice and Martini was helpful
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May 2019 by Allie P.
Martine is wonderful. I moved away from the location but now call and order what I need. Martine answers all my questions and helps with suggestions. My order usually arrives within two days and stuffed with wonderful "freebies". I gave her 5 stars because she has not failed me yet. Thank you, Martine!
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March 2019 by Deborah Fleck
Excellent knowledgeable service.
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February 2018 by Thai Le
Clean and spacious nail only salon and very friendly staff!
