“Michael is the man!!!! So thorough, knowledgeable and considerate of his clients needs. He really listened and was super patient with me. Super excited for my bed to be delivered.”
“Andrew was very helpful in determining which mattress was best for us. He wasn’t pushy or selling us on any one particular mattress. He let us test out as many as we wished and told us the benefits of each. We walked away feeling confident in the decision we made on our new mattress.”
“I purchased a mattress today at Mattress Firm in Hillcrest, San Diego. The sales representative Adam was very helpful, knowledgeable and informative. He offered me several purchasing options which allowed me to choose the best one suited for my needs. Adam was very professional and not pushy at all. He was very pleasant to work with, and very efficient. I would highly recommend him to help you with all your mattress needs.”
“Tony sold me a mattress four years ago at the Hillcrest location. When I needed a new one for my Mission Valley home, Mattress Firm in my neighborhood was the obvious choice. Tony was great and within 30 min we had purchased a new mattress and got it delivered the next day.”
“Excellent service I came in today just looking to test out the firmness of mattresses for my back and daniel helped me so much . He did try to sell me on a Single mattress he let my back and my comfort decide for me. Thank you daniel much appreciated for you kindness and attentiveness towards my needs of back pain. If anyone needs a mattress go see daniel! You won’t regret it”
“No pressure buying experience from start to finish. Our salesman was chill, courteous and knowledgeable. Left feeling that we were treated fairly and satisfied with our purchase.”
“I would go so far to say that visiting this establishment has been life changing for my husband and me. JD, the owner, met us 1 on 1 (or 1 on 2, I guess) and showed us our options, was extremely knowledgeable on all things sleep related and was absolutely no-pressure in his approach. I feel like we got an amazing deal - leaps and bounds better than the 'well known' stores around town - and we got the added bonus of supporting a small local veteran owned business. We LOVE our new sleep system (Posh & Lavish mattress + adjustable base w massage). We are slowly figuring out the settings to help us sleep best and alleviate snoring and it is going well. We haven't slept this well in a very long time. JD was extremely communicative throughout the whole process, from financing to delivery. I really cannot say enough about how happy we are with the whole experience. Do not waste your time at those other big mattress/furniture companies...THIS is the service and quality you're looking for!”
“Man this place is awesome! I walked in on a Thursday, Mike helped me pick out a bed that fit my budget, sleep style, and preferred level of comfort and by Saturday morning they were delivering it to my new place and putting it all together so quickly!! I am so impressed by this place and by Mikes customer service. The prices are unbeatable and my bed is perfect, thanks so much Mike.”
“My daughter and I had such a good experience from ordering to delivery. My new latex mattress is just perfect and I'm very happy with the purchase. Big thank you to Gabe and his delivery team for making the whole process easy and stress free!”
Open 24 hours
2867 El Cajon Blvd, San Diego“Great customer service, Sonja is out to please the shopper, and really good deals right now. There's a lot to be said about a great night's sleep! You CAN sleep bedder!”
“My husband and I came into Jerome’s to find a new couch and ended up finding the perfect one! Jay helped us out and not only answered any/all questions we had about certain items, but clued us in on all of the pros and cons of what we were considering. He was so personable, informative, and very professional! He made the process speedy and fun! Highly recommend this store and Jay!”
“We recently had the pleasure of shopping at Mattress Pavilion, and we couldn't be more satisfied with our experience! From the moment we walked in, Jaya, the owner, went above and beyond to ensure we found the perfect mattress for our needs.
Her excellent customer service made the entire process enjoyable and stress-free. We were particularly impressed with her knowledge, honest opinion, and willingness to answer all our questions about the various mattresses available. After much consideration, we decided on the Diamond Latex Ultra Firm Queen Size mattress, which was on display for a fantastic price. The slight stain didn’t bother us at all, especially given the great discount!
Adding to our satisfaction, we received free delivery and haul-away service, which was the cherry on top of an already wonderful experience. We highly recommend Mattress Pavilion for anyone looking for quality mattresses and exceptional service. Thank you, Jaya, for making our stressful mattress-shopping experience so enjoyable! We're thrilled with our new mattress!”
“I had a fantastic experience with Nathan at Purple in UTC. Nathan was incredibly patient and went above and beyond to help us find the right pillow, mattress, and seat cushion. His extensive knowledge about the products was clear, and he showed us many options to make sure we were completely satisfied. Nathan was very accommodating and responded promptly to any questions we had. On top of all that, he’s genuinely friendly and made the entire process pleasant and stress free.
We bought a mattress, pillows and a seat cushion. We are all so excited to have our new Purple addition in our home. Thank you Nathan and Purple!”
11:30AM - 7:30PM
1210 W Morena Blvd, San Diego“I can't say enough great things about this place. Kareem helped my family buy 3 appliances and much to our surprise, the total came out to less than what we budgeted! It is true that there might be a small, unnoticeable scratch or ding on the appliance (to which Kareem had to point out to us - neither my husband nor myself noticed until he showed it to us), but that minor cosmetic damage is worth the savings! The service here was impeccable, we didn't feel like we were being sold to, Kareem gave great options for us to choose from, understood what we were looking for, and was efficient during the check out process. We were in and out in an hour. To top it off, the entire staff was so kind with our 3.5 year old running around. 10/10 recommend this place and we will likely be buying/referring any and all appliance purchases in the future here! Thank you Kareem and team!
2024 UPDATE:
I can’t say enough great things about this location. Long story short, Steven helped us this time and once again we received top notch service. We left with two appliances and will continue to use this store for all our major appliance needs.”
“Hands down one of the best customer service experiences we've ever had. Had an issue with our mattress and everything was taken care of caringly, quickly, and professionally. Kudos to Floyd!”
“Having worked at big furniture stores, it is so refreshing to shop at an independent small business that offers a great variety of furniture and mattresses at very competitive prices and, much of the time, with same-day delivery. Gigi, the owner, is fantastic and has a very inspiring personal story.Truly recommend.”
“The sales lady Sherry made the world of difference in our experience at this store. She took her time to sit with us, get to know our needs and cater to al our questions. She learned our names and interests and made shopping here a an amazing experience.”
“A price you can’t beat and amazing customer service. Bob was extremely helpful. He even took out the mattresses for us to try and helped us tie the mattress to the top of my husband‘s car. You could never go to a big mattress chain and find something for as cheap as we did or someone as helpful as Bob. He was truly a delight and we would’ve had to save up for years to afford a mattress like this one if we hadn’t found him 10/10 recommend!”
10AM - 6PM
4250 Morena Blvd A, San Diego“Euroflex has gone out of business and been acquired by a separate company, Mattress Makers. Mattress Makers says they will honor Euroflex warranties. They are in Miramar and La Mesa.”
“Bought a very nice full size futon that's firm and seems high quality. I picked up my futon at John's house/business and he was very friendly. Recommend”
“If you are interested in Futons this is the only place you should go to in San Diego. The owner is not only very knowledgeable but is extremely helpful in finding the best solution for you. HIGHLY RECOMMENDED!!”
“What a great experience! I called to ask about specials on a Queen box spring. Gene spoke from Florida! Set me up wonderfully! Answered all my concerns, got a great deal! Picked box up from warehouse 8 minutes away! Assembly was so simple, took 30 minutes! Gene sold me a clearance metal frame made in France for less than half the price! My family shook their heads from disbelief! Got the best sleep ever!! Ty Mattress Firm! Second time I've purchased here, will keep coming!!”
“My husband and I stopped by this location to look at a replacement for our mattress. Honestly, we toured a couple of places and left every one unsure of what we wanted to buy. This was our last stop, and we ended up purchasing a new one from Craig Levitt - he was so helpful and made the process very easy. We are so glad we stopped at Ortho Mattress and made an informative decision with Craig’s help - it took months of research but he very quickly helped us choose the perfect one! Craig is truly second to none and we will make sure to refer all our friends and relatives to Ortho Mattress.”
“My dad came in looking for a new mattress exactly like the one he was replacing that was 50 years old ?. Mr. Lopez was awesome listening to my 91 y/o dad, let him complain about the new kind of mattresses, how they weren’t the same and gently guided him to a good fit. I know my dads gonna love his new fancy mattress with all the frills of massage and motion. Thanks for great friendly easy experience.”
“Went to Tony's to furnish some of the work areas at the company. Good deals and quality. I been dealing with Christian at Tony's, great guy and is very customer service oriented.”
“Brion was the best. He was very patient, knowledgeable, and took time to help us get the best possible mattress for our situation! Waaay better than shopping online. I think you should just go and try on mattresses; you’re going to be spending a lot of time on it.”