Macy's at Rogue Valley Mall offers a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. The store is noted for being a dog friendly place to shop. It has a really good selection of dresses for all sorts of fancy events at reasonable enough prices. Customers report outstanding customer service experiences with friendly, patient, professional, and tremendously helpful employees. Staff are described as approachable, charismatic, and kind, making shoppers feel comfortable. Employees frequently go above and beyond to help customers find items and secure the maximum amount of savings with coupons. This genuine and helpful service spans various departments, including women's perfumes, wardrobe fitting, jackets, and makeup, where staff provide sweet and professional assistance.
This Macy’s inside the UTC Lajolla is just another Macy’s. Usually Macy’s chains of stores maintain the same look and feel.
June 2025
I had outstanding customer service experience Her name was terry working at woman perfumes department she was friendly and offer Macy's card. Thank you so much
June 2025
David in the men’s department was so helpful, and got us the perfect suit for the occasion!
