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November 2024 by Nicole Taylor
Great place to sell video games and consoles. The girls there are very knowledgeable and friendly.
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October 2024 by Alec Santana
Great selection of games and consoles.
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October 2024 by alana
DO NOT TAKE YOUR CONSOLE HERE TO BE FIXED!!!!! My husband dropped off his playstation to fix it after he called asking if they provided the services to fix it and they said yes, after its been there for a week he decided to call and they told him they weren’t able to fix it. Didn't give any heads up or info beforehand. just took it to a specialist today and were told that they DID NOT EVEN LOOK AT IT. The playstation was still sealed. Definitely will not be coming back here horrible service.
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October 2024 by mocha loca
EXTREMELY disappointed. Took my playstation here to be fixed and a week later i called and they said they couldnt fix it and it was impossible to fix. The next day I took it to a specialist and they had told me Luna Games hadnt even looked at the console. The seal to the playstation wasnt broken meaning they hadnt even opened it. NEVER coming back here, do NOT trust them to fix your consoles if they say they can.
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September 2024 by Let me get some
Awesome store , great retro consoles good prices friendly staff I strongly recommend this store if you’re a gamer!
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August 2024 by Robert Gartner
Very solid pricing, friendly service. Console selection was awesome. Found a few things unpriced that were sold to me for $1. Recommend anyone in the area visit.
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June 2024 by Westin Howard
Pretty good store. Found a wider range of stuff here than the Chula Vista location. Prices were ok.
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May 2024 by Tyler Diffie
This is a great concept and great store. There is a feeling you get of going into the big name gaming store circa early 2000s when it was all amazing. The prices are mostly fair yet some a bit high.
The only reason this is 3 star instead of 4 or 5 is that we overheard one of the guy employees bragging to local security guards about how he bought a game for $3 and was able to sell it for 35. This was right after I heard him say to another customer about buying for "typically half of what we sell for" (ok, fair). But to then brag about fleecing someone like that? Incredibly scummy.
I want to respect this place and I hope that's not the normal practices there, but I can't not mention it and let people know what may be going on, if you're looking to sell.
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May 2024 by William Miller
1 star! Been coming here since you opened your doors. But today I came in with my wife and kids, looking to purchase a switch, I asked about trading in a very limited run n64 (north American pokemon version) and was met with " I have so many copies of that I don't know what to do with them" by the women working. I tried to explain it was not a game that I am selling but a console. She assured me she had too many of them and couldn't give a price. In the 3,000 (conservative) purchases at your store I have never felt more unwelcome and excluded for whatever reason a long time customer was no longer of any concern or value. As a small buisness owner myself here in san diego I can no longer morally give my buisness to you. I would expect nothing less from any one of my customers. But surely we both know you do not have so many copies you don't know what to do with. Simply put neither of your locations have one for sale, as I visited both locations today 4/28/24. My best advice is to do better. I know some customers suck. But when did treating them like they all do become proper buisness practice.
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April 2024 by AceOfZay
Amazing store with MOST games you'll be looking for, from wii to PS1 to PS5 and Xbox and GameCube, ECT. Very friendly and welcoming staff. Definitely coming back!
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April 2024 by Gregory Dunkel
Great selection of games. Knowledgeable staff.
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March 2024 by Chris Aguilar
Worst experience I have about inquiring about a trade in price for my 3DSXL. Explains to me, won’t accept trade in without the original charger. The last generation of 3DSXL’s never came with a charger as Nintendo made you purchase it separately. After confirming that was true with a second employee, I was still told they wouldn’t accept unless it came with an all the accessories like charger. I stated, you just told that it didn’t come with the charger and confirmed it with a second employee but then proceeds to state trade in won’t be accepted as I don’t have all the original cables… make that make sense please.
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February 2024 by Juan Alvarez Jr.
Wow a lot of good classic games over here ?
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February 2024 by Saul A.
The girl that works at El Cajon Blvd location has zero customer service skills. How hard is your job? I call and she rudely hangs up on me. Call her back and is a complete jackass. Zero customer service skills and a bad attitude.
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February 2024 by David Harris
Great staff. Hope my used pickups work
