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December 2023 by Jane C.
I am a fan of L'occitane when I visited my friends in London, England. I walked into its store and opened an account there and when I returned to the states I being a diehard fan of this brand. It goes so well with my skins.I came here to replenished my supplies throughout the years. The counter help has always been friendly and knowledgeable with their products.I always have wonderful experience at this location and also its overseas locations.And today I walk in to get some more of their products lines. The counter gal recognized me, she said I have a distinctive voice. HahahahaAnyways it's nice to be remembered & to be cared for. The service here is always superb!
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December 2023 by Alison M.
Cute little store in the expansive Fashion Valley shopping area. Friendly staff greeted me and they had all the usual goodies for sale I was looking for. It's small but loaded with samples to try and quality items.
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December 2021 by Francisco Medavog
Best store to get men's face and body products. More on this❤️
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July 2021 by Sunshine L.
I used to love their products because they were made of natural ingredients. That was before the company got bought out by L'Oréal, and they changed their formula and ingredients to include dimethicone as the main ingredient. I am no longer a customer of L'Occitane; I switched to Andalou Naturals because they do not use dimethicone.
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March 2020 by Alex Montoya
Terrific!! Wonderful kind & professional staff. A special thanks to Maria for being so incredibly sweet! Highly recommend!
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January 2020 by Rosaria Diaz
the products are wonderful
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November 2019 by Erin Browder
Very high quality products from a responsible resource. Store is small, very efficiently presented, very professional staff. Easy in and out with great quality products. Plus they actively take in used skincare containers from any company!
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November 2019 by Barbara Cheung
Great customer service and amazing products!
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April 2019 by William Woods
Perfect!
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March 2019 by Melina Wetzel
My favorite store, this place is so well organized and the products are super gentle for my skin. Long lasting as well, which is great considering some of the more costly items. I've been giving these as gifts recently and everyone loves them!
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January 2019 by Jean-Guillaume L.
There is something to be said for standardisation. Entering any l'Occitane shop, one can expect a courteous and competent staff, high quality, availability of nearly the entire line, a plethora of testers, impeccable, elegant displays and a beautifully fragrant atmosphere. In fact, this review applies to every l'Occitane I have ever visited. They have their formula down and show no sign of slacking off. I never go to Fashion valley without paying them a visit and I seldom exit the store sans a purchase. Beside products for myself or the spouse, l'Occitane is the perfect spot for thoughtful presents that anyone will appreciate. The perfume line, interesting, diverse and whose prices belie its quality, is not to be ignored. Beside the obligatory gourmands (Terre de lumière) are gorgeous florals (Roses et reines), classic lavender, sharp citrus and verbena, the über-clean eau de l'Occitan and the beloved eau des Baux. Not much in the way of orientals but this is l'Occitane en Provence, not la Persane en Iran. Note that house l'Occitane contracts some heavy-weight perfumers, the same whose services are hired by designer and niche houses (ever heard of J'adore by Dior ?) One small peeve: the perfume line is renewed so frantically that, if you find your love, you had better stock up pronto.
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January 2019 by Laura Saucedo
Cremas, jabones, aceites con aromas deliciosos
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November 2018 by Felipe Mendoza
Love this place and the staff is super friendly and very knowledgeable about the brand.
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September 2018 by Julieta Michel Ornelas Morales
I bought one of the products here and was not told that it was on sale, neither was I told that the sale was final. I came in about seven days later to return the item because it was bad quality compared to my other beauty products (Chanel, Dior, Etc...). I was told that there was no return for this item. The manager than rudely explained to me that I should have known that items on sale have no return and that it was also written on the receipt. I told the manager that it should have been made obvious to me before buying the product, however; he rudely informed me, again ,that I should have known. I can assure you that this product was not good. I can also assure you that this situation was not fair as there was also no sign in the entire store saying items are final. I would have been willing to try other products in the store if the manager had not been so rude and ununderstanding.
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September 2018 by Daniele Rodrigues Silva
Friendly service! I love their products!!
