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July 2024 by Rose Earle
I went in for a fill and mani pedi added extra foot message and gel polish. $107… I give the younger lady 5stars, the pedicure was done well. My fill and manicure was a bit of a rush job and it shows in the results but if the older lady had taken her time I would have rated 5 for her as well. Polish was a little uneven and bled to my cuticles. I didn’t check her work before leaving. :/
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July 2024 by Schufti Page
I came in to get nails for a trip and decided to get gel so it would last. The gel started peeling after day two. When I went back to get it redone they were very rude about it and removed the gel so poorly that half the gel was still on my nail in some areas. My nails have bubbles on them from the unremoved gel.They offered to paint over it which is ridiculous and so I left. When leaving they stated 30 dollars for the not even full removal of the polish. After refusing to pay the 30 dollars they still charged me 10 dollars for the half done removal. Absolute worst experience I have ever had at a nail salon.
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July 2024 by Deborah Shirley
I went in to get a perfect manicure and spa pedicure, but ended up with a SHOODY WORK on my fingernails.
I enjoy treating myself, so today, I had a couple hours to enjoy a relaxing time of pampering - I decided to drive over to Lavish. I had been there a few weeks back, and the nail technician was very nice and did my nails to my liking. I was very pleased the first time. I should have left a review, and then I would have remembered the lady by name and booked an appointment with her.
I decided to try Lavish again because It's near where I live. I was a walk-in.
Ohmy what a miserable mistake I made.
I asked for the classic service. I felt it should be done correctly because it's easy. Just Polish. No designs. Classic.
The lady who guided me over to the spa chair started off really nice and pleasant. She began the services running water in the spa for my feet. Then she took my right foot, and used a little bitty tiny amount of nail polish remover, soon after that she started to use a nail drill on the top of my big toenail, then moved to the next toes fairly quickly and removed some of my top polish using different nail drill bits.
I should have asked her immediately what happened to using only polish remover, and then I should have asked a follow-up question about the purpose of using a drill to remove nail polish. I waited because I tend to be very trusting, and I was thinking to myself she's the expert. It took me 2 more seconds of watching her filing off the blue nail polish and watching the nail dust shavings before I asked her about using a nail drill. When I did inquire, her reply was that it was $8.00 in addition to the classic pedicure service. "For what?"I kindly asked. Her reply was gel nail polish takes longer to remove. I was mildly upset. She told me sorry. I smilingly mentioned she should have told me beforehand. She then sold me on the cost of getting the gel again. I gave in to the upselling. I like how my pedicure turned out. But I should have been advised about the $8 before the service was started. I should have been advised to let me know the cost of everything up front, no surprises! I get a little annoyed with being told one thing and then get started only to find out there's additional cost for the services.
The reason for this review is the way that my manicure looks. I'm disappointed. The nail polish wasn't dry all the way when I was told that it was. She checked two fingers by rubbing them. Then she thanked me. So then I went to the front desk receptionist to pay.
I gently pulled my car keys out of my loose fitting wide pocket light jacket, and my polish hadn't hardened, and it smudged. I showed my 5 ruined nails to the front desk. I was still standing there because I had just paid with my credit card. Btw, they charge an additional 3% to use a credit card. Bring cash. The front desk receptionist will tell you that the owner will only accept cash.
To finish up my story on my experience... I was left sitting at the front door, getting my nails fixed. Whatever the polish was, it melted as soon as I stepped across the threshold. The smell of the polish is that of epoxy paint rather than nail polish. It smells bad. The strong smell gave me a headache. The nails, after just a couple of hours, have air bubbles and are shrinking away from my cuticles, and that isn't cute. I'm hiding my hands in public because I'm embarrassed to show my shoddy manicure.
"$75!!! for that!!!"My husband said when he saw the credit card receipt and my manicure. He had initially thought that I watched a YouTube video and did the manicure myself to save money. That's how bad it looks. See for yourself.
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June 2024 by Rosie Rodriguez
Horrible service! One lady looked like she absolutely hated being there! Made me wait almost 30 mins to get my 1 nail fixed only to say it will be longer. When they kept taking other customers before me. A simple “sorry we don’t have anyone available” would have sufficed.
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May 2024 by Krista S.
Definitely one of the best nail salons I've ever been to. I scheduled an appointment for a pedicure and full set dip only an hour beforehand and they were able to get me in and do a phenomenal job. Both the technician who did my toes and the tech who did my nails took their time and made sure everything was PERFECT. There was no rushing to get done and move on to the next person. The service was incredible and everyone there was extremely nice. I would recommend this place 100%! My toes and nails turned out absolutely perfect and beautiful.
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May 2024 by Deana T.
Monica did an amazing job removing my acrylic nails. She was able to keep my real nails under and they look so good! Super friendly and sweet. I can't wait to come back in the future
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May 2024 by Nikki M.
This was our first time at Lavish and we had high hopes based on the reviews. It was a weekday afternoon and we made appointments just in case. We were seen on time for gel manicures. The salon was busy because it must have been spring break and there were a lot of mommy/daughter dates. Both of our techs were rushing (we were in and out within 30 minutes) and my tech was a little rough with my hands. In the end, my cuticles were not as clean and even though she used a paint brush to clean up bits of polish, there were still several bits left. The sides of my nails were not painted. A week later, the edges around the nail started to bubble/lift. My sister received a lumpy and thick gel manicure and spoke with them afterward. Thankfully, they were understanding and offered to redo her nails. My sister used to love this nail salon and her favorite tech was Ivy-- sad to say that Ivy left. We would love to return and find other nail techs that are better, but unfortunately we run the risk of wasting more money.
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April 2024 by AD L
Lovely experience! I have had a gel manicure and a European pedicure here on 2 different occasions and each time was a treat with beautiful results. My thanks to the team here.
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April 2024 by Katherine Shumway
Really like the service provided by Sarah. Wish this salon would accept debit or credit card payments. Cash only ?
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April 2024 by Pamela Wells
Very excellent service with heart. ??
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April 2024 by Kacey Z.
Love these natural light pink almond shaped nails!! Definitely coming back to get my grippers done as well
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March 2024 by Cecilia Stagni
After only one week, this is how the gel manicure looks like. In other places, it lasts two full weeks. It’s not the first time it happens. The gel they use states that it lasts up to 21 days….
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February 2024 by Valerie Servetnyk
Perfect nail salon! First time visit, the environment is perfect. Thank you, Hannah!
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February 2024 by Katherine Tavaglione
Out of town visitors… my daughter and I found this hidden gem. Great services and the BEST nail technicians!! Highly recommend❤️❤️❤️
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February 2024 by Rachel V.
My nails were done fast and a great job . I have been able to grow out my natural nail with the dip powder manicure love this shop everyone very friendly and helpful .