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March 2024 by Memo Licious
The wait time is atrocious. Specially when it’s an ice cream shop. Just skip. If there is 2 people inside. You’re gonna wait 30 minutes easy. For ice cream.
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November 2023 by Angel Noyola
The snow was very good but it was almost closing time and a dad asked the person who was helping me if his son could use the bathroom and the person said no because they had just cleaned it and I told him to allow him to use the bathroom. to the child and he also responded that it didn't bother me because they were a family that had consumed there
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November 2023 by Angel Lopez
The boy who served me was very attentive and kind, Rafael. Excellent service, fast and efficient.
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October 2023 by Imelda Lopez
The worst prepared churros, the boy made excess cabbage, nothing good and super dry with almost no sauce and VERY few cueritos for the pressure. He sold me a pork rind prepared with cabbage!! The amount was incredible, since it was already 8 o'clock, I'm sure I did as much as I could so it wouldn't go to waste! Whose head does it fit in!? It happened and I will never go back there.
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October 2023 by FuNNy1904619
Yesterday was my first time here and had a excellent experience.. it was about 120pm and ordered a bionico and was not disappointed. Thank you for the positive experience
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September 2023 by Victoria Meza
First and last, after waiting for only one person to attend for 30 minutes. I ask if I am waiting in the right place because after finishing with the client one of the two girls leaves and no one commented on waiting or not.He answers me rudely telling me to wait for his partner while she is just still there. After a while she leaves and comes back, she (the same one who said she would be her partner) serves me, she asks me what I want, I ask for something on the menu and she tells me what is that? In a rude manner and with little desire to respond, I tell him what appears on the screen, I describe it to him and he tells me that he doesn't know what it is and leaves, it is incredible that they don't know their own products and that when they are serving clients They cannot say, good afternoon, guide.Not to mention that they are interested in the place having sales, shame on that staff for the chain with the history they have.0 recommended!
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September 2023 by Daniel Toro
DON'T SPEND YOUR MONEY, in reality, bad service and poorly educated employees...there are better places to leave your money that costs us so much, NOT MICHOACANA
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September 2023 by Pattie
Love! Love this place!
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September 2023 by CHRISTIAN ROMAN MORALES
Maybe there is a lack of staff at times but we have had to wait no more than 10 minutes and they are very friendly because of the freshness and deliciousness of the products and the prices are accessible to me. Highly recommended for snacks!
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August 2023 by Isa Bel
Excellent service from this lady, she served more than 15 people alone, without any bad gestures and excellent service, they should raise her salary, since she is serving all the customers by herself ????
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August 2023 by Ray Hernandez
To much time to take your orders
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August 2023 by Cristian G.
The staff is very friendly, Shout out to Samantha for the service is amazing, she's the best!!!
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July 2023 by dan Portillo
Place was dirty, menu wasn’t working, music was horrendously loud, raspados was like water with sugar… will not come back … disappointed…
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June 2023 by Vicky K.
Get the esquite (corn cup) with hot Cheeto dust. They do such a good job layering the corn, Cheetos, and nacho cheese! I have had other esquites and this method makes all the difference. The corn is also excellent and perfectly cooked. Chef's kiss! The only reason I took off a star is because the line is always very long (I tend to go in the evening which may be why). It's a very popular place for a good reason, but the store could benefit from an extra person working at the counter during busy times. With more efficient service this place easily gets five stars.
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June 2023 by Maria Valadez
THEY HAVE TO HIRE MORE STAFF!!, pure negative comments saying that there are no people working and attending and only the official page of the place apologizes and says that they will improve and they just do nothing, please do something, I don't know how they have not closed that store already, MORE STAFF PLEASE
