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September 2024 by Khoi Nguyen
I came to this dealer from Houston, Texas to purchase a 2024 Huyndai Elantra Hybrid Limited for my daughter who is living in San Diego. We were treated with respect and the overall negotiation process was relatively quick and easy. I would definitely purchase from this dealership again in the future.
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September 2024 by Michael Jenoriki
After waiting 3 weeks for parts for a manufacturer’s recall. The Lead Service Advisor Nick assisted in promptly getting me an appointment and service performed quickly.
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September 2024 by Becky Leon
Andy Pabon was amazing to work with, made the experience really enjoyable and turnkey, and I’m loving my new car!
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September 2024 by Ryan Leech
I shopped a few Hyundai dealers for a new Santa Fe and Kearny Mesa was the best experience. John was super helpful, friendly, knowledgeable, and helped me understand my options without being pushy. Highly recommend you call John for your next Hyundai!
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September 2024 by David Johnson
Dealership recently moved locations. Huge logistics involved. I brought my Sonata in for its 7500 mile oil change and maintenance, as well as a potential coolant leak. Told it would be 3 days until they could do the diagnostic and if there was not a leak, there would be a fee. Understandable. Car back in one day, no leak and no fee. Nice.
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September 2024 by Robert Paton
At least my first Hyundai sonata at the beginning of 2021 I love it it drives beautifully, it was time for its first oil change so I took it to Kearny Mesa Hyundai and was well taken care of by Mr Alton Jones. The car needed the usual oil change tire rotation fluids top top a couple of updates to the computer, and when Alton told me it should be ready within a couple of hours I was a bit skeptical but he called me two and a half hours later the car was ready it's now apart safely in my garage thanks Alton your service is great thanks Hyundai I like the car a lot
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September 2024 by Jovi Orozco
Customer service - 1 star to be nice. In reality 0 stars. No accountability or solutions. They fixed my car so that’s good.. 2 months later.. Still under warranty. Excuse after excuse. Understaffed, Hyundai won’t approve, diagnostics done days after cars are left.. they don’t switch technicians on the job unless out for an extended period. However my tech was out sick for a week. A week lost. Why wasn’t he replaced? Etc.
Definitely over Kearny Mess Hyundai. I’d rather drive elsewhere. The sales side has raving reviews! When it comes to service damn. I was granted a rental after a little over a month being without a car. Treating others how you would like to be treated does not exist here. Every experience so far has been the same.
Longish update but you won’t regret reading. With love, a woman of the people.
!!!****!!! UPDATE!! UPDATE! UP FREAKIN DATE!
8/9 : last thursday my check engine light turned on. STOPPPPP I said to myself. I am not going to KM Hyundai! I’d rather drive to fricken Temecula or something. But wait… there’s EL CAJON!!! Boycotting Kearny Mesa Hyundai, I took my car down to El Cajon Hyundai. Eager for help any sort of willingness to help. They were very attentive and willing to do just so. They kept my car over the weekend and being closed with the holiday, wasn’t able to see my car until Tuesday at least. Fast forward to the next Tuesday and I get a I actually received a call and text message from a representative with El Cajon on Tuesday afternoon with an update regarding the engine. Phone call and a text?! Im sorry.. and a text?!! I’m shook. She then proceeded with a sigh and said I’m sorry but it looks like you’re going to a new engine! I explained the whole situation I went through with Kearny Mesa Hyundai and they got in contact with my warranty advisor same day and scheduled an inspector to come out and assess the situation addressed today in the morning! I got a rental which was covered under my insurance and they helped me get into that ASAP and get the situation address. It took Kearny Mesa about 2 months to do what El Cajon did in 2-3 business days. They recommended an engine teardown, which I already did with Kearny Mesa. I advise against it and to just pull my records as it was done fairly recent for this exact situation. So nuts. The vibes are just so off at the Keany Mesa location. Literally makes me so sad. We need more kind people in the world willing to help others.
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September 2024 by Alyssa C
Brian Wood helped me out and did an awesome job! I was able to get a fantastic deal and he helped set everything up in the car. I had a lot of questions and he was able to answer all of them. The manager, Fadi, was great as well. Awesome service and staff. Will be recommending them to all my friends and family in the area ? ?
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September 2024 by Sam Alagha
Good and friendly customer service.
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September 2024 by Rodolfo Rodriguez
Super excellent service
The best
Withouth any trouble u guys resolved my issue
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September 2024 by Terra DeSimone
I bought my new Venue and had a great experience. I financed my vehicle, and with Hassan’s help, was able to get my payments where I needed them to be and make the purchase possible. Everyone was nice and helpful and I am overall very happy with my whole purchase experience. Thank you Hassan!
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September 2024 by David Gemmell
Overall was a great experience I waited 15minutes to be greeted was only issue however Brittany came over and was quick to apologize and get me checked in efficiently. Brittany was friendly and informative and helped navigate some of the pricing I was facing and she managed to help split things up and spread the cost without compromise to my cars life which I love. I recommend Kearny Mesa over El Cajon Hyundai as the main thing is customer care and no lying or cheating. Great job Brittany
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September 2024 by Judi Wilensky
Outstanding.Britney my advisor was sensitive to my needs. She kept me updated and was a delight to work with.
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September 2024 by Rhonda Johnson
The place was very clean. My advisor, Derek, was very helpful and attentive. I also appreciated the Lyft ride home.
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September 2024 by james thomas
They did good work on my Truck/always ask for cost of work they are going to do.The woman that help me was outstanding!
