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February 2024 by Georgia M.
Staff is always so helpful! Steven helped so much about choosing the perfect dog food for my Frenchie who just had pancreatitis. He's allergic to chicken and starch. I thought I didn't need help on finding food that has the least amount of crude fat. 20 minutes later, Steven came again to ask how I was doing and he found something better than what I've found! The staff really know their stuff! They never cease to amaze me! Thank you Kahoots!
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January 2024 by Linh D.
Nice neighborhood pet store with a good selection of products and pets for purchase. A great addition to the neighborhood
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December 2023 by Natalie S.
The employee (Zach) I spoke with was super helpful. He was kind and listened to all my question. He gave me a bunch of knowledge and made me feel comfortable. I highly recommend this store for dog needs. They are always amazing. Thank you Zach for helping me out.
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December 2023 by Kari D.
I recently visited Kahoots Pet Supply in Rancho Peñasquitos and was thoroughly impressed by the experience. The staff here are exceptional - they're not just friendly, but genuinely caring and knowledgeable. They took the time to assist me in finding the ideal food for my pet, demonstrating a remarkable understanding of different dietary needs and preferences. What really sets this store apart is their strong sense of community involvement. Kahoots offers a thoughtful discount to members of Canyon View Elementary School's PTO, showcasing their commitment to local families and education. Additionally, their active promotion of pet adoption and support for local animal welfare charities speaks volumes about their dedication to animal care and community well-being. It's heartwarming to see a business not just excel in customer service, but also contribute positively to the community. I highly recommend Kahoots in Rancho Peñasquitos for any pet owner who values quality products and service with a heart.
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November 2023 by Dylan T.
Kahoots is so much friendlier than your big chain pet stores. The staff here is always friendly and give you the best customer service. It's like they care more about the animals here than at the other big pet stores. Every time I come in here with my dog they always give her the best attention. They are quick to give her treats and scratches. They are also very knowledgeable in pet supplies. I asked what the best dog food would be for my puppy and they told me all the breakdown of what they had in stock. I really appreciate that cuz I know my dog has a sensitive stomach. Prices here a little bit higher than other places but it's worth it just to get the personal customer care that they promote here. Bad thing is I end up getting more than what I expected when I came. The staff here always opens my eye to new and delicious treats for my dog.
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July 2023 by Crystal __
Went for the vaccine clinic. They don't do appointments, but walk in was easy and fast. By far the lowest cost for vaccines we have found in the area. The staff was great with our pup. The store has a great variety of food and toys.
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July 2023 by Kate M.
I have never been to a pet store where the staff is extremely knowledgeable about all of their products like this location. I had an AMAZING experience with Steven the other day -- he was very attentive and he spent almost 15 minutes helping me find the right food for my older cat. I will be coming back here for all my pets' food and toys. So happy I gave this place a try, new loyal customer!!
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June 2023 by E S.
Little pricey, but the guy at the register always welcomes us with a smile and kindly helps us with questions.
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June 2023 by Philip Honzik
Shame on you Kahoots. I've been getting the Grain Free Beef dog food here for 7 years. They recently changed the formula significantly with no indication of doing so. My dog has been sick for days since the new bag. The food is noticeably lighter in color and is much more "bulk forming" than the original formula. This is ridiculous. Kahoots--I think you owe your loyal customers an explanation. Your food isn't cheap, and I was happy to pay the premium price. Now I don't know if I can in good conscience spend another dime at Kahoots.
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June 2023 by Cheryl Giese
Very friendly and helpful staff. Always helping shelters with food donations
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April 2023 by Jeff Cooperhouse
Great pet shop with a large variety of food, treats, and toys. Our dog loved the beef lung treats we got here! Definitely stop by!
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March 2023 by Mari A.
Love it, friendly knowledgeable employees, and they always have treats!
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February 2023 by Sharon Black
Love this store! People who work here are so friendly and helpful. They helped me pick out some tasty treats for my dogs.
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January 2023 by Cheryle L.
This location for the Kahoots Pet Store branch is the BEST I have ever been to in San Diego. The employees are always SO friendly, GENUINE, knowledgeable and the list goes on. Primarly, this review is for Erica/Erika (spelling?) - the manager. =) Every time I walk into the store and she is there, she always is so welcoming to me and everyone. I specifically had a question about raw dog food and she was so knowledgeable on it. She also offered me a variety of selections they have here at the store. Also when my dog is not feeling well and had an upset stomach, she recommended the pumpkin purée to me and also one in powder form I believe. They 95% of the time have everything I am looking for in stock except for the Turkey jerky but I called all Kahoots pet stores basically in San Diego and they were all out including this one but that's OK - I don't believe it was the store's fault. And, from time to time, they offer teeth cleanings for animals, specifically dogs! I haven't taken my dog yet for it because she hasn't needed it since I brush almost daily but if that's what you're looking for they have this option here. It's very easy to find parking and very easy to locate the store. They hire the best staff here and overall their service is amazing. Also, Erica is a HUGE reason I love coming here - she truly is special and so sweet and passionate about her job and overall is a great person! Cheers!
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January 2023 by Jason Taylor
Always friendly and helpful associates! Great selection of food, toys and other things for your pets