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March 2024 by Mike Shaunessy
My five star review is directly related to the tax preparation professionals at the 1060 University Ave. office. Knowledgeable, personable, focused, grounded, attention to detail. Most importantly, we interacted like neighbors. This visit to H&R Block was my best yet. Very much appreciate the peace of mind following my tax preparation by the H&R Block office in Hillcrest!
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February 2024 by Anna Palagano
This was my first time filing with HR Block and it has been a wonderful experience. Uploading my documents to myBlock account makes the process really fast and it gives a place to store my documents electronically.The tax pro I worked with, Doug Park, is great. He efficiently filed my W2s and investments and patiently walked me through the process. I appreciate his work ethic and will file with him next year.
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February 2024 by R Cas
My tax preparer knew what he was doing and finished in a timely manner
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February 2024 by Jessica van Leeuwen
I really enjoy going back each year and meeting up with Joyce Liu. Nice to have her help me out with getting my taxes done in a timely manor and explaining everything step by step. She makes me feel like a close friend.
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February 2024 by Robby Holley
the hub is great to work with. Always done great with my returns
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February 2024 by Earl Carter
Go and see Adam Lewis in Hillcrest. He is the best.
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May 2023 by Daniel Warner
The tax person was friendly and Very good job.
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April 2023 by Tyler Ulrich
This particular location seems to be very messy when it comes to appointments. Twice times I made an appointment only to be called and told that the time I selected online is not available. This morning (third try), I had an appointment scheduled at 11am and decided to call beforehand to confirm. I’m glad I did, because the guy on the phone just told me the earliest they can take me is 2. Ended up calling the location on El Cajon Blvd which was much more helpful and accommodating. They were able to get me in at 12pm despite having a “complex” tax return.
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April 2023 by Max Giang
Normally they're really good, but they were 40 minutes late and receptionist was not at all friendly. She kept lying and saying that it would be another 5 to 10 minutes and Iwasted a big part of my day just sitting there doing nothing
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April 2023 by bridget porche
Carrie Camus is the best and has been preparing our taxes for years. She is very professional and always takes care of us.
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April 2023 by Molly O.
Quite possibly the worst experience I've ever had. These people have no idea what they are doing.
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March 2023 by Sharon Lindner
Absolutely outstanding experience with Carrie Camus. She was extremely professional, friendly and very experienced.
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February 2023 by Joshua Cross
Absolutely ruined my 2021 taxes. Usually file online and had a new form due selling stock and such and wanted a tax professional. What I received in return was more headache. Writing this review because this is screwing up my 2022 filing now and do not trust any preparers now. Use another branch. Oh and side note. For THEIR mistake they wanted to charge me an additional $104.
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December 2022 by Derron A.
For all my first responders and active duty folks. Avoid at all costs!!! I did my taxes here for 2021. My return was filed improperly which resulted in me receiving less than 50% of my usual refund. When I called/texted the lady who completed my return she responded a couple times until she understood the gravity of my correspondence then ignored me afterwards. I paid her $500 too... I will be redoing 2021 in addition to my 2022 taxes. Never again HR block... DO NOT GIVE THIS PLACE YOUR MONEY OR SSN!
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June 2022 by Aj M.
I have done my taxes at this location for a few years. This year I've had to deal with a few people and I'm getting a lot of red flags I know it is a business and maybe I'm paranoid but I am getting the feeling of being scammed. I didn't completed my taxes the gentleman who did them called me over the phone we looked at them I gave him my credit card number over the phone for payment and then logged on signed my return and submitted it. TWO MONTHS later a woman called me on the phone to tell me to ask if I would like to submit my refund, and when I asked why had this not completed SHE in became agitated. EXCUSE ME! I asked to speak to the gentleman I done my taxes with and she said he was only seasonal and did not work there at the moment. I asked to speak to the manager and she straight up asked "Do you not like with me?" I told her I was confused on how this even ended up in the situation. She said she is just there to help and that she just needs to have me logon and sign the return. I was driving so I ended the conversation when I got home I logged on to sign it and there was ANOTHER $40 charge. I called her back and I asked her where this charge came from as I had already paid the total over the phone with the gentleman and she said she was trying to work with the manager to get it taken off. This was a Friday so Monday she emailed me saying the refund is ready to sign I logged on and there was NOW A $60 charge! What is going on at this location. Every time I even ask for the manager's name she will not tell me! I guess I will be seeing her AND THE MANAGER in person now.
