-
May 2024 by Mireya Enciso
I find what I'm looking for ?
-
May 2024 by A g
Shopping @ Walmart NCity Walmart... I Asked a random person if they could help me with a certain light bulb for certain fixtures above ..? "Ron" THAT WORKS AT MARKET HOME DEPOT 92113 is definitely a good guy sending me to the right location to get ."RON" GOD BLESSES PEOPLE LIKE YOU!
-
May 2024 by Andrea Serrano
Never order delivery from the location!I had some people coming to complete an outdoor project and when they couldn't deliver same day as I paid for I had to pay the workers $50 to reschedule for the next day. No big deal bc HD assured me it'd be delivered the next day. ANOTHER day goes by with no delivery. So another $50.I called customer service 3 times in 24hrs to address this issue. This location isn't the place! Definitely done giving this location my business.
-
May 2024 by Kevin S. Carey II
Always ready with what I need to improve my homes! Friendly staff are usually not far and eager to help!
-
May 2024 by Satan Senpai
Completely unhelpful. Attempted to call multiple times for quotes for bulk ordered parts and was hung up on multiple times after being transferred around multiple times.
-
May 2024 by Melissa Estrada
Lack of more attention from staff
-
May 2024 by Jason Baker
Normal for a Home Depot
-
May 2024 by Michael Shires
Best place to work
-
May 2024 by Jake Moats
Sherri at the customer service counter really went above and beyond to help me out with my needs. Best customer experience I’ve had at a Home Depot.
-
May 2024 by Arwin Alexander Antunez Briceño
Easy access, close to Freway 805 and 5 minutes from the center, very good location, attention and service
-
September 2023 by Pat F.
This was my experience with Customer Service the last time I visited this location. I was returning a 1/4" snake auger (for clearing clogged drains) which was $19.99 and BRAND NEW (snake end tip was still shrink wrapped sealed, and the metal snake still had the packaging lube seen inside the take up spool, and had the instructions intact. Well the older white male who served me impolitely said it's not returnable. I didn't recently have a chance to say hello, and he just said he won't refund it, no ifs ands or buts. He said it was a safety hazard and said he won't return it. I told him, "Look sir! It's brand new, I purchased a liquid Drain-O like solution from Home Depot the day before on the same purchase which worked so well, the snake auger wasn't needed. I told him I wasn't told that the snake auger was not returnable at the time of purchase. The guy yelled over me to the next customer in line, and said "Next!" I've never been treated so rudely, so disrespected, and with no effort or attempt to see the issue from my viewpoint/position. I went to the cashiers area, got a hold of a supervisor who earnestly listened to my concern, and directed another cashier to help refund my purchase. Thankfully, my issue was able to be resolved with unnecessary efforts on my part to fix what I believed was blatant disregard for understanding my request for a refund of a brand new item, which once restocked, no one would ever know that it was previously a returned item since it was never used. I hate to say it, but the issue at customer service felt like blatant bias/prejudice/discrimination power being displayed by the employee towards me. That is the only reason I'm leaving this review. I mentioned this to the supervisor who assisted me with refunding my item, and while he did resolve that part, he did not look interested in addressing the discourteous treatment one of their employees had reportedly projected towards one of their shopping patrons.
-
August 2023 by Randall F.
For instore items their very good, but if you are buying one of those large items that was half discounted like a 212cc rear tiller @74%discount sounds great huh! well it's Lindenhurst coming thru ABF less than a truck load company expect longer than a month and when you cap their tracking is always concierge down to look at ABF ONLINE tracking its delay after delay..... if you need the job done you bought the item for better to take a 10%in store discount at least you can get your job done on time.... highly do not recommend.
-
August 2023 by Nick G.
The stores are the best hardware stores in town, in terms of selection, but prices are getting outrageous and employees are worthless.... Their right behind you to make sure you aren't stealing, but ask them a question about an item or home improvement and they are either nowhere to be found or clueless to help.
-
August 2023 by Chaz C.
Went to the tool section and was surprised how knowledgeable Alex was in tools. He able to explain to me and my pops about the various items, materials, and tools needed for installing Vinyl Flooring. He was also speedy in recovering all the items needed for me to be successful. While you might see one star reviews, I'm giving this a 5 because the experience was quick and pleasant! Alex the man!!
-
July 2023 by Bryan F.
If you shop at this location and want to get what you want. I do recommend you ask a young Clark for assistance. Because those elderly man there willing ask " how can we help you". But they are not willing to help. "Our store smaller then the others and we don't carry that much stuff here" . They are not thinking outside of their location that " there are multiple locations of Home Depot might carry the items I want. " this is the first Home Depot I have encountered such experience.
