Hertz Car Rental - Otay - Tijuana Airport CBX Terminal

Hertz, Car Rental
Hours: Hertz Car Rental - Otay - Tijuana Airport CBX Terminal offers excellent service and a range of vehicles, including luxury cars, SUVs, and vans. Customers have praised the friendly and professional staff, highlighting positive interactions during both the pickup and return processes. Many found the rental experience smooth and efficient, with clean cars ready for use. Some reviews mentioned concerns about the gas tank not being full upon pickup, but this was addressed easily by the staff. While most customers had a good experience, a few noted issues with communication, such as difficulties in reaching customer service via phone and email. Additionally, there were reports of delays in refunding deposits, which left some customers waiting longer than expected. Despite these concerns, many appreciated the overall quality of the vehicles and the recommendation to purchase comprehensive insurance for peace of mind. Overall, Hertz Car Rental at the CBX Terminal is recognized for its good service, well-maintained vehicles, and helpful staff, making it a solid choice for travelers needing a rental car in Tijuana.

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