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“I can't believe I haven't reviewed this place yet. We moved to downtown SD a year or so ago and spent a *good amount* of the first 6 months in this store!
The location is fantastic. It's 5 blocks'ish from our condo, so it's perfect for us!
The staff is super friendly and helpful. They have anything and everything you need, even stuff you don't know you need (like Twizzlers at the front counter). Paint? Yes. Tools? Yes. Ladder? Yes - and we even bought a 6ft ladder and walked it home (it was a bit of a Keystone Cops moment crossing a couple of streets, but yeah we walked it home).
If they don't have what you want in stock, they'll get it from another location for you.
It's clean and the aisles aren't cluttered. And I feel the need to mention the staff, again. They are ALWAYS there if you need them and really good about not only finding stuff but answering questions on whatever project we were working on.
We'll definitely be back (hell, we've been known to go 3 times in one day - because there's usually something we forget no matter how prepared we think we are).
Thank you for reading my review!”
“This is the second time I have ordered replacement hinges for our kitchen cabinets; the website, ordering process, and quick delivery are what puts this company at the top!! Definitely recommend”
“They literally have just about anything one could need to complete any project! Very helpful staff. Amazing selection of fasteners. While not close to my home, definitely worth the drive.”
“Lori was great help, I was sweating with 10 minutes to closing staring at the wall of washers and she came by and helped me locate everything I needed and went back to find one more item for me when I realized I had the wrong washer. Superb and friendly service!”
“Great specialty store!Edit: Now that I see the ownership here actually cares about what their customers think, I'll elaborate on my experience.I purchased one of the table top epoxies for a bar top project. The job was to remove the previous bar logo and replace it with the new bar logo and fill back with clear epoxy resin as seamlessly as possible. And I apologize for not remembering the exact product name, but it wasn't the deep pour table top epoxy - it was the other of the same brand...The product was top-notch and the customer service was even better! The lady and gentleman that helped me were kind, extremely helpful - and knowledgeable in their field of practice. Great job Rockler!”
“New to the area and needed a ladder. The staff was really friendly and helped us pick one that fit our needs. Since we have a small vehicle and live nearby, we asked if delivery was possible and we're willing to pay for the service. The owner went out of his way to deliver it to us with his truck at no extra cost, which we really appreciate! Thanks so much for making us feel welcomed. We're glad to be part of this friendly community!”
“Cool, old-school electrical shop. Popped in today, needing to make a quick test clamp for an automotive issue I'm troubleshooting. I didn't catch the gentleman's name that helped me, but he was able to find exactly what I was looking for in no time. Price was cheaper than if I had bought some ready-made chinesium set from an auto parts store or a Harbor Freight. Will certain be back the next time I need something.”
“Staff is always friendly and helpful. They have a large variety of items, not just hardware. There are items you can use as gifts. And also items to make your life easier that you never thought existed. I like to look around just to see what they have.”
“I bought a VLog Kit from the Resale Source because I’ve always wanted a ring light and it was a really good deal, way less expensive than other ones I’ve seen. It works awesome and I have not stopped using it since I received it! It’s the perfect size for your desk and I use it on all my work Zoom meetings. It makes such a huge difference to the picture quality! There are three different light settings that you can play around with to find what works best for you. I swear it makes you look younger too! I absolutely love it. Highly recommend this product and The Resale Source.”
“Great backflow store, they have many devices and cages in stock. They have been calibrationing my backflow gauges for a few years. They are always helpful and friendly.”
“Tierra Town Center is the perfect little neighborhood shopping center. Groceries, a credit union ATM, drug and hardware stores, Fast food, take out, dine in options, and a doughtnut shop.”
“Came here a couple of time for tools I needed for my garage and a project. I needed sockets for axle-lock nuts and hex screws, chock blocks, work light, and a torque wrench. The store is organized and clean, so I was able to find them all. Checking out was easy and the staff were friendly and helpful. I would come back for more if needed, especially with the proximity to the house.”
“If you are fed up with the total lack of service from the big box hardware stores, give this a try. Service is fist rate and friendly. It's slightly more expensive, but the time you save not wandering a mega store is worth it.”
“Great experience at SD Hardware working with Jane! She was very helpful and knowledgeable. Did a wonderful job helping us with the hardware for our custom front door. Highly recommend working with Jane at San Diego Hardware!!”
“Great service, they always have what you need, and let you know if don't needed. I shop there because the guys in the shop are very knowledge, advise you and help with any question you have.”
“I honestly don't know how they did it. Yesterday I realized that I didn't have enough packers to do a project. I contacted them after 4pm and told them my problem. They must have immediately placed the order and shipped it 2000 miles to my doorstep. It arrived at 7:44 am.NOBODY has this level of customer service...”
“Wow such a great place they've got everything you need including all those little things that you can't find elsewhere any employees are super nice and helpful thank you Ace!”
“I bought a part to fix something at my job on the 29th of April and the employees were nice and very helpful. Unlike the employees from the ace hardware in La Jolla where they rude and discriminated against me and my friend. I Definitely would come back to this location if need something and not the one in La Jolla location with all the ignorant and racist employees.”
“This is a neighborhood staple. I love being able to walk in for almost everything. The owners love the neighborhood, and the staff is knowledgable and kind. I love that my money is staying local vs going toward big corporations. They have tons of gifts! One of the best parts: there are a couple parking spots in the back.”
“The employees are nothing short of warriors. While juggling restocking, ringing up sales, and offering help they're also on the front lines of a daily invasion. Here come the hordes: Point Loma’s homeless, on a mission to snag a five-finger discount or beat meat in the bathroom.”
“Friendly folks, has 95% of what I need and it takes me 2-3x less time to find it than a big box store. This translates into big savings. The only thing I wish they had was drywall sheets, they have pretty much everything else.It's also a true hardware store, whereas neither Lowe's nor HD have a hardware section they only stock common size screws and fasteners, and only US sizes.”
“Once again Scott saves the day! Quicker than expected, and less cost than I expected. Superior is the one supplier/service company we can always rely on for our cleaning company. Highly recommend them!”
“Had a great experience buying some floor fans at this location. They helped me assemble the fan on site because I couldn’t quite figure it out myself! Friendly and quick service from the whole team. Much better than going to a big box store for items!”
“I requested just one bolt, and they were able to accommodate my needs quickly and efficiently. They provided a quote that was not only reasonable but also very competitive, offering me a great price in the end.”
“Mr Barrett is an honest , hardworking gentlemen. He was raised by the best, Walter rip, was an absolute treasure.. this is a company you can ABSOLUTELY TRUST 100%>>
Craig, ...?”
“We had a fantastic experience here when we recently expanded. They were thorough with their information and gave me a lot of options at different prices so I could make the best decision for what we wanted. This is the only place I'll buy my retail supplies from.”
“Special thanks to Alex, JT, doug, and Sabrina at the friars road / mission valley San Diego location for being helpful, gracious, and a pleasure to work with for my painting project during the evening shift. All of them were pleasant and smiling; lowes is lucky to have employees like them”
“Needed something that was in an aisle that was closed. One employee told me that I couldn't get what I needed and should wait, that even an employee wasn't allowed in that aisle, when in fact an employee in that closed aisle gladly helped me.”
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“I have had nothing but positive experiences at Ace Hardware Hillcrest! Every staff member is extremely helpful, the product selection is great, and there are always good deals and promotions. For someone who is totally new to home improvement, it's really hard to find a hardware store where staff treat you without condescension. I believe I've found that store in Ace Hillcrest.”