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December 2023 by paige hench
Last night I went to Haagen-Dazs and was immediately greeted with two big smiles from Cody and Nathan. They let me sample flavors and were so kind the entire time even when it became busy. I got the midnight cookies and cream and was shocked at how amazing it was! Lovely customer service and ice cream! #Thatsdaaz!!!!
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December 2023 by nina yamini
I have come into Haagen-Daz a few times over the past month and almost every time Romina is working. She is always so nice to my friends and I and her customer service is outstanding. Romina always has the warmest smile on her face and truly makes buying ice cream a wonderful experience.
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November 2023 by Elizabeth Yoon
The ice cream here is so delicious!! I had trouble deciding on a flavor but I was accommodated by Reese who gave me samples of some of her favorites!! She was super kind and did not seem annoyed at all by my indecisiveness! Great ice cream even better service!!
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August 2023 by Alma M.
When I hear the name Haagen Dazs I think of quality ice cream, but I was disappointed with my order. My friend and I ordered the same sundae made by two different people, my sundae was almost melted like a shake and everything mixed not layered like hers. They are very pricey for a mediocre sundae. Service is not the best. I originally wanted a fruit sherbet but it was so frozen you could see the ice in the sherbet so I opted for the melted ice cream instead. Get it together Haagen Dazs or lower your prices at least.
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August 2023 by Casey Hauschild
Just don’t go here. They suck
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August 2023 by James Hassler
I could not find a coffee place in LaJolla for 2 hours. I passed Häagen-Dazs and Reese accommodated me in spite of not being a coffee shop. She whipped together a coffee that surpassed everything on the Starbucks menu. Thank you Reese, for your professionalism, your customer service and your optimistic personality. Keep those qualities and I truly hope your chain of command sees this review. This Coffee was for a VIP well known name. It is well deserved. 5* Reese ??
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May 2023 by Sponge Bob
A nice little shop with a couple of tables out front for folks to enjoy their treat. The server who served up our ice cream was very nice. We paid what I considered to be too much for the ice cream. But to be fair, this Haagen-Dazs was substantially less expensive than the Ben & Jerry's we encountered at Seaport Village a little bit earlier.We passed on Ben & Jerry's, but broke down a forked over too much money at this Haagen-Dazs. Ben & Jerry's wanted $11 for a large cone. This Hagen-Dazs only over charged us $8 for a large cone. Again, to be fair, that's the only bad thing I have to say about this Haagen-Dazs. It was a nice little store, for a nice treat. As long as you can swallow the price you will pay.
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December 2022 by Rohith V.
A pretty average ice cream experience by all accounts. A friend put it best when she described it as "meeting the mark for qualifying as dessert, but was not a satisfying bite". It's hard to compare chain ice cream places like this to more unique non-mass produced flavors such as Bobboi, An's Dry Cleaning, and Stella Jean's, but when the prices still are just as much if not more I still expected slightly better. Their staffing could use some improvement too it seemed like it was just one poor employee on Christmas Day who was doing her best to serve a line of people going out the door.
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November 2022 by Joshua Z.
Great service. Decent ice cream. Not the best value. Of course Haagen-Daz is a staple and solid ice cream choice if you go to get ice cream by the pint at Vons or any other grocery store. However, to compare a store bought ice cream like this to Stella Jeans, Handel's, and other local San Diego places, Haagen-Daz isn't as easy of a choice. I got the cookies n creme sundae here and it was pretty decent. Its creaminess and milkiness really shine. There was a perfect amount of syrup for the sundae too. However, considering the price tag, I would have to give a 2 star. So many more quality ice cream places have better quality per dollar than this place. The service was great here during the Thanksgiving weekend. The server was polite, patient, and took time answering our questions. This is the only reason why I bumped my review up to a 3 star.
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November 2022 by ProGo 4.
I had the most amazing service! They were so friendly and accommodating. I'll definitely be back
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November 2022 by Brad Williams
Unsanitary behaviors exhibited by an employee handling ice cream containers behind the counter. Also it appeared a friend was allowed to select a pre bottled beverage without having to pay for.
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October 2022 by Lizzie B.
We come here all the time and they are extremely rude. They are disrespectful and mean. We said thank you several times and he walked off not saying a word. He was bugged and irritated the entire time while we were ordering. Very very disappointed
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September 2022 by Erin O'Grady
I knew it would be expensive but I thought it would be edible. It wasn't. The ice cream was so freezer burned it wouldn't even stay together on the cone. It was the smallest serving I have ever seen.
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July 2022 by Kelsi Papesh
Great ice cream and fast, friendly service!
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June 2022 by Mike Dozois
I just had an awesome experience here. I have never been to Häagen-Dazs before and I'm glad I decided to check it out. The Black and White Cookie Dazzler sundae was LEGIT. So good.Also huge shout-out to Aaya for providing exceptional customer service. She was very nice, super helpful since it was my first time, and took extra care making my sundae really well. I appreciate the service I received and will be back again! Thanks!
