-
January 2024 by John Borja
Be careful they treat so good while filing the taxes but after the fact when you call and they don't have a answer to your advance they tell you to call the card holder phone number for my answer then when you call they can't help you out. I'm not sure if I'm going to file next year with h& r block. May i i clude. The receptionist sounded like she was rushing to get me off the phone. I dont appreciate that!
-
January 2024 by eddie jones
i was very pleased and satisfied.
-
August 2023 by Will Williams (Will)
Tim was very helpful and displayed real concern in regards to our taxes. He's a great person to work with and we will use him next year.
-
April 2023 by Yoko K
We are happy because our return was higher than we expected. We knew their fee is little too high for non-business filing so we weren't surprised their fee. We chose not to do by our selves because we have some extra things to file and we didn't want to make mistake. Cheri was very professional also friendly who did effort to get maximum returns for us. Thank you Cheri.
-
April 2023 by Alejandra R.
My husband and I have been coming here for the past 5 years.We always go to Ginna because my husband feels better going to a Spanish speaker.I made appointment for April 1st @ 4pm called and cancelled that appointment.I called back Monday April 3rd, the young lady on the phone said the soonest she had available was Tuesday April 4th unfortunately we would be out of town. She then informed me that Ginna would be available on Saturday April the 8th at 4pm perfect appointment booked.We get there on time to for the young lady at the front desk to tell us that we didn't have an appointment. I'm not gonna lie I was mad she then went to check with Ginna. The young lady asked if she could reschedule us, seriously my husband and I both work. I was so annoyed.Then Ginna came out and spoke to me in a condescending voice so rude and belittling. Honestly couldn't believe she talked to a customer that way. BYE!! H & R Block charges $400-500 every year to do my taxes. It isn't cheap good service is something they should teach there tax preparers.She tried to give us tax advice and honestly it was just a bad experience. She didn't want to help us.The young lady at the front desk I didn't catch her name she had really long hair she was nice and legit tried to help us out. I will never visit this location again.
-
March 2023 by Sophia T.
I came in there for an appointment I had at 6 with Laurie . The tax preparer looked at one of my w2s (one out of three) and said for me to go do it myself and that if I wanted to use her I would have to pay 209 up front and that would not even Guarantee that I would have a refund. Usually when I went in to H and R block I would get treated a lot better. but felt like she didn't want to take the time to look at the income on the other w2s but was pre-judging before looking at all the information . Sorry that I wasn't worth the time to look at . Been using h and r block for years but won't come back .
-
March 2023 by Brenda padilla muñoz
Excellent service, very profesional. 100% recommended if you are new in the country and need help with your taxes. Your H&R profesional will take care of you and explain everything in detail, coming up with the better option for you. Special thanks to my tax profesional Teresa Graves.
-
February 2023 by Isaiah Maher
Teresa Marie is the best tax expert ever!!! We have been using H&R Block for over 25 years!!! We have had really good lucc with some good tax experts over the years and we've been using Teresa Marie for somewhere around the past 5 years now.There a two years we didn't use H&R Block a longtime ago. One year we used Liberty and our taxes got all screwed up, which we had to pay for, and the other year we tried turbotax trying to do it ourselves, and we screwed it up!I'm a firm believer as a licensed Journeyman Plumber that if you want things done right you should use a specialist to get it done!H&R Block/Teresa Marie are the specialist when it comes to getting taxes done right!The peace of mind guarantee that they offer has definitely given us peace of mind! We are lifelong friends and customers of H&R Block! Thank you for taking care of our family!!!
-
October 2022 by Marina S
Easy, the tax professionals have always been accommodating and quick. I did not go to an office this time, I just uploaded my documents to my tax advisor from last year so some of these questions don't apply.
-
October 2022 by Michael Matho
It was great working with H&R. Despite the tight deadline we made it on time :-)
-
September 2022 by Jennifer Lester
The customer service of this place is phenomenal. Rita was my tax consultant and I was struggling with my state taxes because I'm a military spouse. She went above and beyond to help me figure it out. Another tax consultant heard us and come over and helped out too. I've never been this pleased with any customer service in a very long time. I highly recommend this place.
-
August 2022 by Craig Bauer
After 3 months of NOT doing my taxes, they did manage to return all my financial records to me when requested without too much hassle, so I guess they earn a star for that. And zero stars isn't an option anyway.
-
June 2022 by Krishna Karthik
awful experience in tax filing - i visited hr block for my 2021 tax filing and ITIN application . After 6months, when i contacted the office as i didn't receive ITIN, then i came to know that the papers were missing and not mailed. I personally contacted office and had to mail the papers myself and then i thought my troubles were over. After 4 more months, i didn't find my state tax filing details and contacted office again. Then to my horror i came to know that even those papers were missing. I had to again collect the papers and had to mail myself. Now, i got mail from IRS that my taxes were wrongly calculated and i am being charged interest of 1500$ for the whole year as they are not filed in time. I don't ever recommend any of my friends to HR block again and will ask them to stay away.
-
June 2022 by Terry Hermosillo
I am not happy with H and R block. I filed my taxes in march, i owed money, then found out we forgot some unemployment wages form. My tax preparer said she would have it done by the deadline, she didnt file an extension and completely blew off our ammendment . Now all the penalties and fees are on us. Really? Wow, dont go to H and R block.
-
May 2022 by Karen Brokamp
Had to spend 3 hours on Easter Sunday with 3 different people to finally get my taxes correct. My taxes are very easy. Finally got it correct after my wife and I found the error and then you charged me $180.00 to process my taxes. Unacceptable.
