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October 2023 by Adam B.
I was referred by Gary. He retired and told me about Griffins. They were HONEST. Carlos and Drew are great. Drew is a BMW specialist. Honest mechanics can be like finding a needle in a haystack....
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October 2023 by Samantha S.
Three months ago I had my air conditioning replaced by this company and while it worked well for three months it broke, again and even though the parts were clearly listed in the paperwork as "under warranty" they refused to allow me to bring it in without paying a $170 diagnostic. Wayne was an extremely exceptional person to deal with but the other manager Carlos was not understanding and would not consider taking a look without paying this diagnostic. The replacement for the air-conditioning was $1500 and only lasted three months. This is unacceptable during a heat advisory and indicative of poor reliability of one's craft.
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October 2023 by Lala
I give them two stars because they told me that the issue with my car was the AC and the compressor so I paid to have it changed and filled. But my AC doesn’t get super cold. Aside from that ever since they worked on my car, my horn is completely muffled. I sent them a message, but I got ghosted.
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October 2023 by Nancy H.
Took my car here for the first time and had an excellent experience! They are nice, professional, efficient and reasonable. What more can one ask for in a mechanic! Highly recommend
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September 2023 by Amanda Kealani Alvarado-Bargmann
Had a fuse problem with my 2013 sonata hybrid, and was looking at potentially having to buy the safety plug AND relay because the dealer said they couldn't sell separately (>$1000!!). Well, Griffin's got it done, got the fuse and now it's ready to be picked up! All in just about 24 hrs! AAA verified too, ask for Dwain!
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September 2023 by Kevin
Really helped me out, got my car back on the road on a budget. Definitely coming back here to get the rest of the work done. Super friendly and straightforward, quick workers, excellent quality of service. Highly recommend, thank you!
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September 2023 by KEN SCHEXNAYDER
I took my 1966 VW Beatle in for what I thought was a main oil seal leak. They diagnosed the car and found that the leak was from the boot seals (less money on the repair)...I also had them adjust the valves and an oil change, the car is running better now since I've own it...best of all their mechanic noticed my turn signals and brake lights were not working properly and diagnosed/repaired my wiring (per my authorization). They were able to do this service the same day... I am not a mechanic, I do recognize genuine professionalism and care for the craft. I am going back for more service in the future.Services: Electrical repair
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September 2023 by Pourya B.
I never write reviews but this place deserves it. Everything is above board. The service is excellent. My car had several major issues and they fixed them all over the span of one weekend. The price is a bit high but it's worth it for the expertise and the quality of the service. I will be coming back here for any more car issues I might have.
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August 2023 by Michael
Original owner of 2000 Jetta. Failed smog for 1st time in many years. They diagnosed, gave estimate, repaired in 1 day under budget. Car runs great. Good people you can trust.
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August 2023 by Tatiana G.
We love bringing our car here , we always get great service with exceptional customer service. Highly recommend!
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July 2023 by teyona breon
I called to have my car serviced per my dealership recommendation and they were able to work on my car the same day. The staff was amazing and so transparent. I ended up saving $1200 on routine maintenance because of their honesty. I will definitely be back for all my servicing needs.Services: Vehicle safety inspection
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June 2023 by Steve Fink
Watch out!They won’t honor their warrantyThey always add a back door in like they did with me saying the problem still exists. They told me they put on a new transmission but it was usedWhen it broke again a few months later they held my car for over two months and then refused to work on it or honor the warranty when I finally got upsetThey’re extremely rudeMaybe there’s a change of ownership here because these other reviews are far from my experienceNotice how so many of the good reviews are from "Local Guide". I'm guessing they're paying for reviews. This place is a scam. Don't take your car here
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June 2023 by George Air
I am immensely grateful to Griffin's Auto Repair for going above and beyond to accommodate my BMW X5 oil change without an appointment. Their service was not only fast and reliable but also delivered with exceptional professionalism. I cannot express enough how pleased I am with their commitment to customer satisfaction.From the moment I walked into Griffin's Auto Repair, I was greeted warmly and made to feel valued as a customer. Despite the lack of prior arrangement, they promptly attended to my vehicle, demonstrating impressive efficiency and expertise. Their ability to provide such high-quality service on short notice speaks volumes about their dedication and commitment to their customers.Throughout the entire process, Griffin's Auto Repair exhibited meticulous attention to detail and a deep understanding of my BMW X5's maintenance needs. They used top-of-the-line equipment and ensured that only the finest quality oil was used, guaranteeing the optimal performance of my vehicle. The entire service was executed with precision, leaving me thoroughly impressed by their professionalism.Not only did Griffin's Auto Repair deliver exceptional technical service, but they also maintained a friendly and approachable demeanor. They patiently addressed all my queries and provided valuable insights and recommendations to enhance the longevity and performance of my BMW X5. Their genuine care and willingness to go the extra mile made the experience all the more enjoyable.In conclusion, I wholeheartedly recommend Griffin's Auto Repair for anyone in need of an oil change for their BMW or any other automotive maintenance. Their exceptional service, combined with their dedication, expertise, and customer-centric approach, sets them apart from other service providers. I cannot thank Griffin's Auto Repair enough for their outstanding service, and I will definitely be returning for all my future automotive needs.
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June 2023 by Marc Joseph
I came to Griffin's Auto Repair after seeing the good reviews this place had online earlier this month to get a check engine light looked at. The technicians ran their diagnostic and did further troubleshooting and told me what the issue was with the vehicle. We agreed on a price and what steps they were going to take to address the issue.I called them the follow day to get a status of my vehicle and ask a couple questions ofwhat was getting fixed. After asking the questions the guy on the phone rudely replied that he had already explained to me what it was. When I was tried to confirm to him what I understood that was being repaired he did not give any explanation and rudely replied "NO". He proceeded to say that the issue that we discussed was not the problem and wanted to charge me an additional feeto fix the actual issue. I decided not to do that.Later on I discover after driving around that they left their tool and a bolt in the between the space of my windshield and the hood of my car.I am a veteran and was very disappointed with my experience, the repair done and the lack of tool control.
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June 2023 by Darrell Kucan
My 2000 Ford taurus was overheating and they got me in right away. Turns out its behind the timing plate and my belt needs replaced as well. Its not the cheapest but they are all certified mechanics so my total bill was $1840 and they did give me a.ride home and said the car would be done in 24 hours. They were really helpful and super fast. Other mechanics wouldn't have finished in 3 days but I need to drive for work in order to be paid, so having my car done quickly was a HUGE Value for me.You should definitely check them out if you need mechanical work done on your vehicle.Services: General repairs & maintenance
