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July 2024 by Alexander Williams
Stopped by for a PC mousepad, they were sold out of all their blank black generic ones but had a bunch of Star wars and other graphic mousepads in stock. Customer service was amazing, greeted me as I walked in and asked what I wanted and showed me to the mousepads, even checked in the back for the black blank mousepads. 10/10 service will come back in future. Also saw they now do trading of graded PSA cards for Pokemon, magic, baseball etc
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June 2024 by Bheem
Cody and company are some of the nicest employees at this GameStop. Always helpful and nice - genuinely appreciate them and this company
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May 2024 by Lyna Walker
We came in the store on a Sunday and the guy working there was very helpful and even gave us advice on the type of games my husband might like we appreciated his customer service.
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January 2024 by Julian Woodard
I've gone in plenty of times and just get completely ignored, but it's still a good place to. I honestly haven't been there in a while, so maybe the greeter has.
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November 2023 by Joseph Hicks
I honestly wish I could rate them lower, beware if your going to pre-order anything here for the pre-order bonus thing... just don't, they'll give whatever it is away. I pre-ordered mario rpg, which honestly was like a meh purchase to begin with but I have a pin collection and thought it would be cool to get the preorder pin bonus thing. Naw dude these people are gunna make you call the week after the pre-order day and ask if they have the pins in yet since they got shipped out late or whatever and then you're gunna go into the store just to find out they gave all the damn pins away, so now not only have a driven there 3 bloody times but I also have to buy a pin that came with my pre-order from a scalper or a pin collector. Like bruh how incompetent do yall have to be to not be able to do yalls retail job correctly. 0 out of 10, will never recommend. At least not this gamestop, never had a problem with any other ones before this one but maybe yall shoulda gone out of business.
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October 2023 by Namyong Kwon
The owner is friendly and the price is good.
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September 2023 by Vic Sinfuente
Kyle the assistant manager at Game Stop Mira Mesa is so rude!We were looking for a used nintendo switch game at the game stop mira mesa. We spoke to one of the associates and she said they only have new available and it is last piece. My wife and I told her that we don’t know if my son will like the game and then the associate told us that you can buy the new and you can return it if the game is damaged. I asked her what about if my son doesn’t like the game and the assosicate said YES you can return it. You also have 15 days to return it. I asked the associate why before you cannot return unopened game but she said it is a new policy because some customers buy new games but they found out that the game is damaged. So we purchased the game and it is a last piece. So we got the NEW game and it is NOT SEALED.We decided to return the game the same day and another associate he told us that we cannot return the game because it was opened but got it new but not sealed. So the associate called the Kyle and he told the assosicate the we cannnot return an opened game it it the policy of game stop which is very contradicting to what the lady assosicate told us before we purchase the game. So the associate told us to come back again the next day and talk to the manger and he said manager is nice and Kyle is a rude person.So we decided to come back the next day but when we got to the store no manager only Kyle. We told to him about what happend and he keep insisting the his associates know the return policies. I told to Kyle that the associate told us the we can return the game if my son doesn’t like it. Kyle told me that I am lying. Associate will never say it.So disppointed to Kyle and he is very disrespectul to customer. He should talked first to the lady associate before accusing us .Game Stop corporate should give disciplinary action to Kyle the assistant manaager of game stop!Will pass this complaint to Game Stop corporate.Game Stop - 8135 Mira Mesa Blvd #3, San Diego, CA 92126
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September 2023 by flamgo
very rude service and really bad games and does not give discount.
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September 2023 by Romanina S.
This store is a scammer. Staff named Caitlin is giving the wrong information about their return policy for new game. They are selling "New" game without plastic wrap but they are saying it's new without a seal. This lady did not seal the game because she keeps on saying that the customer can still return/exchange it within 15 days that is why we rely on what she said. When we are trying to return the game, the Assistant Manager named Kyle do not want to refund it in full because it is a new game and he is saying that we are lying. He don't want to talk to his staff first to verify the information and take action if he knew that his staff got a mistake and apologize to his customer. And if the customer said that he/she will not go back on Gamestop Mira Mesa Store, Kyle will respond "Thank You" meaning it is ok for this AM that his customer will not go back. He don't care about his customer. I think the Manager of this Store is nice because when Kyle called him over the phone, the manager said to refund the money in full and he understand that we are telling the truth. I believe the manager will just talk to Caitlin about the issue and make a corrective action to prevent this incident happen again. Message to the owner of this store, better replace your Assistant Manager because he don't know how to handle customer complain, handle the business, and handle his people or staff. Best description, Kyle is rude same observation from your employee.
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September 2023 by Charles Bronson
Attentive enough to get by. Service is acceptable. Overall it's a place to go buy/sell games! Have fun while you're here.
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August 2023 by chris vega
Attentive enough to get by. Service is acceptable. Overall it's a place to go buy/sell games! Have fun while you're here.
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August 2023 by Justin Walwyn
Not answering phones. Didn't have the game day 1. Don't do midnight releases. This store is a huge disappointment.
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August 2023 by Ngoc “Melinda” Nguyen
Friendly staff and got what I needed.
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August 2023 by Nathan B.
Love this Gamestop! Cat and Team are great. I always leave this store in a good mood :)
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May 2023 by S S
Trash service. They never pick up their phone n I’ve been in the store watching them intentionally not picking up the phone
