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August 2024 by Rajesh Goel
Very courteous and friendly staff. Really good technology to measure your feet for size and pressure points. I had some trouble with a pair of shoe after a couple of months and they changed with super ease. Really good place to buy shoes.
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August 2024 by Professor Keddington
Kevin was great and his attention and care for both my whole family on a busy Saturday was fantastic!
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August 2024 by Kimmy Leighton
We were greeted right away and immediately attended to, to help my son get fitted for new cross country shoes - training and racing. The women we worked with was so friendly and wonderful. The shoes are incredibly comfortable. Great experience!
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August 2024 by Adrian Fernandez
Very good service, employees are experts in the running business and this well appreciated because you can actually take advices from them. I would totally recommend this store
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August 2024 by Marija Hristova
Great place. I get my high school boys' cross country shoes from there. The service is great and fast. The staff is knowledgrable. Highly recommend.
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August 2024 by Sebastien Meyer
Very useful feet assessment technology, excellent shoe selection and Kevin, my salesperson, was outstanding
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August 2024 by Ryan Vong
Great customer service. As someone relatively new to running, AJ was very helpful in explaining the variety of shoes Fleet Feet offers and guiding me towards shoes I was satisfied with.
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August 2024 by Scott Bruckner
Super knowledgeable and friendly. Really impressed with this store & its employees. Worth the drive from Carlsbad. So different from all the other shoe stores I have been in. The prices are super competitive too.
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August 2024 by Street Chris
Don’t Do business here. Overrated.
Really bad customer service.
Smile much??
Never returning.
Customer service simply wasn't there.
As a veteran, I would not recommend this place.
They got an animal working there.
Keep your winks to yourself.
Vibes don't lie.
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August 2024 by DONNA CHISHOLM
I had the wonderful experience of recently interacting with Kevin Lachenmyer, owner of the Fleet Feet San Diego store! I had purchased a pair of Hoka shoes from Fleet Feet online but needed to return them for a defect. Instead of going through the process for online returns, the Fleet Feet customer service rep told me I could return the shoes to a local FF store and make an easy exchange, which I decided to do.
I called the San Diego Fleet Feet store and had the pleasure of speaking with Kevin, the owner. He checked his stock and found the specific shoe and size I needed was not available anywhere. Kevin then told me he was going to directly check the Hoka (I think!) warehouse stock: sure enough, there were 100+ pairs! I had Kevin order 2 pairs to be sent to his San Diego store, where I picked them up last week.
Kudos to Kevin and Catherine Silverman for taking such excellent care of me...Fleet Fleet is very fortunate to have such excellent employees! I will surely be a repeat customer.
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August 2024 by Haidi Andalon
Came here to scan my feet and get a better understanding of what kind of shoes I needed. I received knowledgeable and friendly service. Got to try on a few pairs of shoes and find the perfect ones for me! Great experience.
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August 2024 by Merrill Poor
I've always had great experiences at the several Fleet Feet stores I've visited and this one was no different. The woman who helped me was wonderful and a great listener. So much better than going into a shoe store and having to try on a zillion shoes before finding what works best for me. In a world where customer service seems to be getting rarer, by the day, thank you Fleet Feet for not following that trend!
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August 2024 by Anna Hazel Crotty
The staff here is so helpful! Great shoes and a very pleasant shopping experience.
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July 2024 by Kira Zoltan
Katy was amazing, patient, diligent, and wonderful with my special needs daughter. She is an absolute shining star, an exceptional asset to your business, and I look forward to recommending her to others as it is so rare to find true quality service nowadays. We are so happy with the shoes and will be returning to your store for all future athletic shoe needs.
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July 2024 by macpak Family
People were great