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November 2023 by F S
You guys should be more respectful of the roads and how you park. A driver blocked the street and was hanging out. The driver could have parked a bit more forward and not cut traffic. Not ok.
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October 2022 by Gregory V.
Today I needed to print my resume and this was the only local place open. Keenan helped me print via email since I didn't have a flashdrive. I also picked up some paper sleeves for a good price. In and out in 5 minutes.
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September 2022 by T E
Spaulding by these workers at this location. No one wants to work anymore do they? Will be my last visit here unfortunately.
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August 2022 by Tylar S.
This review is for Mike specifically. 1000 Star service. Both on the phone and in person, he was the most helpful and kind person I have ever dealt with at any FedEx or any mail service for that matter.
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June 2022 by elizabeth cassidy
This Fed Ex store gets bad reviews for a reason. First of all , the parking is tough. Right in the heart of La Jolla. I went in there to mail a package to my mom for mother’s day last minute since I just found out yesterday that she is too sick for me to visit her. I needed some help picking out a box that would fit my package, and the girl there was so rude to me and refused to help me. She pointed to the boxes and said I could pay her to pack it, but I was on my own. I even told her how distressed I was hearing this news about my mom and she still was cold as ice and refused to be kind and help me. I needed to get this package out ASAP otherwise I would of left right then. I was the only customer in there, and she was the only one working so I couldn’t ask for anyone else to help me. I will NEVER go back here, and don’t recommend you do unless you like being treated horribly which I can’t imagine you wouod!
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May 2022 by Carla B.
The lady that works there always gives me a terrible attitude. She kicked me out while trying to print and make copies because she wanted to go to lunch. This is not the first time she has given lousy customer service. I use this store all the time, and it makes me feel uneasy going in there when she's working because she has the worst attitude.
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April 2022 by Wayne
Just sat down on a bench on Herschel to write this review as I had walked a mile down to this FedEx to make copies to email. It is closed. A sign is in the window that it randomly closed at 5p, not 8p as advertised. It is 5:09p and google still shows it as being open. I checked before walking down so this is all on this FedEx for not changing their status. Will try to find a more reliable place to do business.
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March 2022 by Julianne Ribarits
I’m not sure when this location is actually open. Anytime we’ve come during the listed open hours, they are closed. We call and no answer. The phone just rings. Please update your real hours of operation.
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March 2022 by Matthew Miksic
Store was closed before 8pm and it says online and on the front door "open til 8pm". Thank you for wasting my time on a last minute project I needed complete.
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March 2022 by Andreas Koester
They are the worst. Unfriendly bordering on hostile on several occasions. Boycott
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March 2022 by Thomas Brady
Store was closed prior to five p.m. Saturday 2-5-2022, when the phone message as well as the web site stated that the closing time today was 6:00p.m. and the information about the times had been updated in the last two weeks. Hopefully the store will get it together.
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February 2022 by LS M.
I went in to ship a FedEx package. I was quoted a price but when the clerk wrote up the order, the price was three times higher. When asked why, she guessed that the rate she had just quoted wasn't available anymore. I went to UPS. The price was the same as the lower price I had initially been quoted at FedEx.
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January 2022 by kate c.
Super rude. I just needed some documents spiral bound, and together the 2 females mocked & discriminated against me. Good luck staying open w. Service like that. Unamerican.
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January 2022 by Jim D.
Arrived at 1:40 on. Friday, hours are 10 am-6:00 pm but they were closed for lunch for over 40 minutes which is absolutely ridiculous! Will never come back to this location!
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January 2022 by Daniel Lieber
Manager is not helpful at all. Don’t go here with questions at all - if you don’t know what you need then go to a different location.
