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August 2024 by Josephine Winterstein
Everyone here was super helpful. I came in looking to ship a package overnight to my mom. I was greeted right away and helped by Isaac and he was patient and helped get me the best deal on shipping, which I really appreciated!!
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July 2024 by Joriah Gorden
BEST MAILING EXPERIENCE EVER! I walked in and was greeted immediately. I walked in without a pre-wrapped and addressed package I just needed to ship an item and fedex employee behind the counter helped me get my item wrapped and addressed and helped me save money on personal packaging. I WILL be back again! Highly recommend coming here for a quick in out out experience.
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June 2024 by JasMiller_ Funpage
NEW ? DIY KIOSK
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May 2024 by Joseph Phuong
Please avoid this FedEx location at all costs. The staff there are incredibly unprofessional, rude, and disrespectful, often using cursing and profanity when interacting with customers. For a better experience, I recommend using other locations to save yourself time, effort, and the frustration of dealing with their lack of professionalism. If can give a negative star, I would.
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April 2024 by Banger Lo Truglio
The interior was nice and clean, and the employee in charge was friendly, but the real game changer was the self-service machines located to the left side of the store. These are perfect for someone experiencing social anxieties, which may preclude them from discussing their printing and copying needs with the staff member behind the counter. All you have to do is utilize technology to sidestep your fear of verbal communication. A credit card is the key to kick starting the process, and you can take it from there. If you want to print a huge, poster-sized picture of your favorite taco salad, you can use the printer located about halfway down on your left. It was literally built for it. Or maybe you need to have a physical copy of all the contents on your thumb drive. I would recommend this place for something of that nature, no doubt about it. The problem with having the physical copy is finding a place to keep the paperwork. Filing cabinets are great solutions, but then you have to file away all those printouts. Very few people have the time for that anymore, and who can blame them.
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February 2024 by J R
Syrus has some stellar customer service. I usually dread going into any delivery place, but he made my stop super easy and painless. I was in and out in 5 minutes with my receipt and tracking in hand. Keep it up!
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February 2024 by Raquel Holden
I had a super greatExperience with a young man named Syrus. I won’t get into much detail but I want to thank him and I will certainly be back to this location in the future!!! I didn’t realize how spacious, comfortable, convenient the location is! And with the friendly employees like Syrus you will be certain to have returning customers.
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December 2023 by Musician Mastery Summit
Stopped in to “print and go” and was not able to print it so I left and went to meeting unprepared
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August 2023 by Margie P.
This is one of my favorite places for all my shipping needs. They are always helpful with anything I ship. They once helped me ship my brothers tires that he was returning over eBay. Knowing that I was not capable of carrying the tires into the store I called ahead and asked if I could get some help. The person on the phone said for sure they can help and it would be no problem. That's awesome customer service. A lot of places would have said sorry we can't help you but not these exceptional employees. Ever since the day they help me with the shipping of the tires I've been a loyal fan. I often will go out of my way to come here knowing that they are so friendly and helpful. It is also located in a great part of town if you are looking for food. I find myself going to grab a drink or bringing home some tasty like delights at the local shops on convoy. What a great experience here at FedEx!
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July 2023 by Jessica T.
Not all customers are treated the same! The female employee, I assume she's in a management or lead role because of what she was discussing with the staff. Upon entering the store, no one from the staff (of 3) said a word to me. As I worked at the self service machine, they still continued not to acknowledge me. Instead they were busy discussing noise levels at the personal residents, IG videos, and the store shelving changes. I was the only customer in the story, so they definitely saw me.I probably wouldn't have been so bothered if they hadn't been so courteous to the next customer. I forgot a document in my car. I left the store to get it. Upon my return the female employee was Ms. Chatty- Cathy with a customer. She was incredibly friendly with this woman. She even discussed the item the woman was mailing "who needs a jacket right now" and discussing how their POS system changed from a slide option on the credit card reader, to a chip reader. After said customer left, the 3 employees resumed their conversation about store shelving. As I continued to work, they still ignored me. Even as I left the store, they didn't even bother to say "thank you" or "goodbye" Like I said before, had they not laid it on so thick with the previous customer I wouldn't be as annoyed. I find this type of service deplorable!
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July 2023 by The Pretty T.
Quick and friendly service! Very Knowledgeable about products, and provided next steps without me asking.
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June 2023 by Zara Shea
The customer service was good, I ordered business cards, and I was asked to look them over before I left to verify that the job was satisfactory, of which I did do, so I will take some responsibility, however later after later looking them over in better lighting conditions, the business cards were printed off center due to the poor way they were cut. I'm giving 3 stars instead of 1 because the customer service was good, and because I was asked to check the cards, but honestly y'all need to develop a better eye and quality control with your print materials.
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May 2023 by Zara's Multi-Services
The customer service was good, I ordered business cards, and I was asked to look them over before I left to verify that the job was satisfactory, of which I did do, so I will take some responsibility, however later after later looking them over in better lighting conditions, the business cards were printed off center due to the poor way they were cut. I'm giving 3 stars instead of 1 because the customer service was good, and because I was asked to check the cards, but honestly y'all need to develop a better eye and quality control with your print materials.
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May 2023 by Jessica S.
I just walked in to get some work print out for and I didn't know exactly how to use the printers and Syrus was such a sweetheart!!He was attentive, sweet, polite and helped me from beginning to end.So refreshing to see amazing customer service such as his.Please give him the best day off, a raise and a promotion.Something so simple as his attentiveness made my day.
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April 2023 by Sara-Marie F.
Chris, kris, Christopher / not sure how you spell the guys name but he was beyond helpful! I have a wedding coming up and of course the last minute details needs to be ironed out still, eeek 10 days and counting! Phew I was on the verge of kinda panicking kinda not. Had some things I needed to take care of, go figure. Went to place an order with the FedEx online print and it said my order would be ready on Monday. BUT PAUSE - not only is it not going to be ready on Monday, it is ready TODAY! Today is Saturday. I placed the order this afternoon around 2 PM and Chris called me 3x, helping me out, confirming my order and telling me it is ready for pick up at 5! Talk about HES ON IT! Miracles miracles. Thank you so much! I way prefer FEDEX for printing needs over my local UPS. They couldn't be much help unfortunately. That's ok, FEDEX know what's up. Thanks!
