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March 2024 by Mariah Giovingo
Angelica was extremely helpful and attentive to me when I called in close to closing time - thank you Angelica!
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February 2024 by Margaret Chiu
This review is for the print center. This FedEx location has the best print center of all the FedExes in San Diego, period. I have sent many different jobs here and the deliverables are always completed with impeccable quality, and often early. I have also used the self print machines and it’s so easy, I can be in and out in literally two minutes. The associates are super helpful and kind. I have printed at other FedExes, and discovered that they really vary from location to location. I’m grateful to live close to this one!
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February 2024 by Annie Sanetra
Parking lot always full mainly of people who don't shop here. No great customer service representative. People got attitude issues
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January 2024 by Fabian D Saldivar
Front desk at Shipping area are lazy. They're not helpful and are upset at me for not having a printed label when trying to ship something. 2 people gave me an attitude for having to type it up themselves which took only a minute
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January 2024 by Clara
Ashleigh’s service was absolutely incredible! she was very helpful throughout the whole process and walked me through exactly what i needed to do! would definitely give her a 10/10. you guys have an amazing employee on your hands!
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December 2023 by Alli Urguby
I had a fantastic experience with FedEx in Hillcrest, and I can't thank Steve and Caesar enough for their outstanding service. I called last week just before closing with a last-minute printing request, and Steve assured me they could help, even when other stores couldn't meet the tight deadline. When I picked up my order, Caesar was there to assist, and he even helped with some last minute tweaks. Big thanks to the team for their commitment to excellent customer service and meeting tight deadlines. I highly recommend this FedEx location.
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December 2023 by Sergio Juca
I tried calling for support and got directed to a call center in India. They refused to direct me to my local San Diego store. Very frustrating. They would not help me with scheduling a package delivery. Don’t use fedex
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November 2023 by ooplopoo
The phrase “The driver made an attempt to deliver at your location” is a lie. I was sitting next to the door and nobody knocked. They left a slip to say they made an attempt, which is a lie.They might as well pay me money as neither myself or the delivery drivers are doing this job. Just go to UPS or even USPS.
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October 2023 by Shawna Melva
Parking is extremely limited. I was harassed because I didn't have proof of my current address (driver license didn't match current address). Denied package. The package had been bought off Amazon and the company chose FedEx to ship. The drivers were too lazy to call me using the apartment directory, instead just dropped off stickers. I never saw the stickers because I use the back gate, and my manager had to bring them to me. So I went online and held the package to be placed at a store. That was on Thu 10/27. I went in on Sunday 10/29 and was told the package was not there. I went in today 10/30 and was denied because I didn't have proof of address. I believe this is harassment. If I have proof of the tracking number and my license says who I am, I should not have to provide additional evidence of my residence. These idiots are not the government, not a landlord, not some company doing background checks. DO NOT USE THEM. DO NOT USE FEDEX. THEY ARE THE WORST.
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July 2023 by Natalie D.
Went to use their printers to print out a picture. There was no option to re-size or select the number of copies per page on the machines. Tried getting a clerk's assistance and I was informed that there would be a service fee of $7.50 for reformatting. Seems awfully steep for a $0.79 print job. Would recommend using other services or other locations.
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July 2023 by Ame Stanko
The staff members at this FedEx are the BEST! On two occasions I've wandered in with a last minute project, not knowing what options were best or how to go about things. I've had truly exceptional service each time with a friendly person basically figuring it all out for me and making it happen! This last time, Ilya helped me and I walked out with gorgeous, professional-looking postcards in literally 10 minutes. On my previous visit it was Cynthia...but they all work together and help each other. They have some great, inexpensive notebooks and office supplies there too. Parking can be a challenge, your best bet is to go early in the day. Thanks you guys, you rock!
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July 2023 by Mariana Rodriguez
There are truly no words to express every feeling or experience i have when i go to this specific store. The whole team there is just absolutely amazing. I can truly say that i am not the only one, i have been there many many times and while I’m there, about every single person that walks in is truly happy to be there and you can tell by the way the employees greet them and by the way clients respond it seems as if they are faithful to this store. Not because of the store itself but because of the team that is working there. Everyone makes it feel so easy, comfortable, helpful, and always paying attention to everyone there and to detail. Steven and Jessica are an amazing team who really take their time not just with me but with anyone who comes in and when he or she is with another customer they communicate and let clients know they will be with them in just a few moments, here’s what makes it more amazing, the quickly look around and just with eye contact to another available employee, they quickly know to jump in and help. This is something that is amazing ! I truly love this store and I can guarantee everyone that comes here loves it just as much. Dear fedex, coming from a family business owner, you have an amazing team, who makes this place feel not just a printing/ shipping store, but a warm family business home. My hats off to the team you have here.RDZ PLUMBING AND DRAINS FAMILY TRULY APPRECIATES THE WHOLE TEAM AT 734 university ave, San Diego ca 92103
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July 2023 by Golnaz H
I work close to this location. The staff is very friendly and efficient. You get in n out in the shortest time possible. I asked to spiral-bound my books and they did a great job!
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July 2023 by Jalea S.
DO NOT GO HERE FOR YOUR PASSPORT! I repeat, DO NO GO HERE FOR YOUR PASSPORT. I stopped by today with all necessary docs in hand, including a photo to submit a passport application, the woman looked at me confused asking why I was here. I explained that it's listed on Google as expedited passport services. After submitting my documents (20 mins later). She tells me she doesn't know the address to send it to and asked me if I had it. I'm laughing because???? What? But still, save yourself the trouble.
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June 2023 by Liz J.
This ENTIRE team is great- so friendly & professional.They always greet me by name when I come in & offer great advice about packing and shipping as well as do all my printing promptly & perfectly. Years ago Kinko's had a reputation for grouchy employees- Fedex and particularly this team has totally reversed that- Steve the manager is always so friendly, Mike does a great job packing my very $$ works of art and I could not live without Angelica doing all of my demanding printing projects. I am so grateful for FedEX- thanks guys!!!
