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November 2023 by Carol J.
Waiting with much anticipation for my package to be delivered, check online and, WHAT! My delivery is delayed with an exception stating: Customer not available or business closed. There I was 6 feet from the front door at the supposed attempted delivery time yet I neither heard nor saw anyone approach. Because they didn't. Tracking showed it would be delivered the next day. Then the next day showed that the package was at Fedex and I was meant to pick it up. WHAT! I then called, explained no delivery attempt was made and they insisted I had to pick it up. I guess my driver wanted an extra long lunch break so I can't get my delivery. Thanks alot! I called the retailer and they tried to have it re-delivered, we'll see!
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November 2023 by Jonathan D.
Incredibly incompetent delivery service. Twice now my expected package was returned to Fedex's service center due to the lack of follow through by the drivers.
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September 2023 by Victoria M.
Greg is the go to man at this location.I went in and was distracted, but left at ease. Greg is the most experienced person at this branch... talk to him if u need help
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July 2023 by Alisa M.
The agents there are always so helpful and friendly. I enjoy doing business there. Our company receives packages there often. It's so convenient to have a center so close toWhere we work. Keep up the good work!!
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July 2023 by Fawn F.
Worst ever. They have one driver who is actually competent. Everyone else can't find a simple address and they don't provide company phones to the drivers so that they can call for assistance. They have wasted expensive coolant sensitive medication twice now. When you call all they can do is create a case instead of directing the driver to return to the address.
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April 2023 by David Condrey
Had a package rerouted here because the street a block over where I live was being repaved and the Walgreens associate made me jump through hoops to pick up my package; checking my ID twice and then demanding I verify the tracking number which meant I had to run back home to get my phone and then wait at the end of a long checkout line when I got back.
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April 2023 by Tim Cutter
Easy and efficient
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March 2023 by Denise Sayles
Store Reps pay attention closely to your needs and wants
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March 2023 by Gregory A.
Great service, thank you FEDEX!!! You provide great service. I've been there many times, seen many rude people confronted your customer service agent's with rudeness .Your professional service and people skills, keep me coming back. Thanks once again for gre
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October 2022 by Ron R.
Let's say up front I am a fan of FedEx! This particular center, for as large as it is, manages to hid itself very well off of 47th street. I drove by it twice even with my phone's GPS on! Well, it's not three star for that reason. I start with three stars for this particular outlet due to marginal customer service. I didn't think there was any incompetence at all, just wanted courtesy to be better. The way shops treat their customers is highly important to me. I felt little love from the staff here, but they were not intentionally rude either - I have to be fair. But still. I came to pick up a Sigma 56mm lens for my canon M-50 to keep it from being pirated at my home. I wonder if they were suspicious of me because I was taking some photos on my iPhone when I went into the store. The appearance of this FedEx is good on the inside. No problem with that. They just wanted to turn customers in and out of the shop in a semi gentle, meat-grinding way. I'm going to leave this one at three stars and I would use this particular FedEx ship center again if needed. But they are under warning - customer service needs to improve or my update review will be far less kind! Recommendation: AVERAGE AT BEST
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October 2022 by Vivian Parker
Sarah was very helpful. The service as also fast and kind. Will be returning
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August 2022 by Susana Ramos
(Translated by Google) The person who attended us super friendly(Original)La persona qu3 nos atendió super amable
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July 2022 by Pam K.
Super friendly and efficient. Kept the line moving with a smile and not making customers feel rushed.
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March 2022 by Ameen W.
Professional staff, and I specifically highlight Weslley, a professional gentleman who assisted me today in processing an international shipment; he was quite helpful and knowledgeable, and he provided me price estimates of around 550 dollars. And I decided to pay because there was no other option, even with the high shipping price, but he asked me to wait and check other shipping options, and he asked me to replace my FedEx box with another FedEx box, which fit my package perfectly, and the new price was around 350$, which Wes saved me around 200$ with his work skills. , so I decided to give this place and Mr. Weslley five stars.
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January 2022 by Mark M.
This place has made me into a review person. I had to go in because my insurance company sent me FedEx labels to send in some paperwork. I left my wallet on the counter. I came back when I realized my mistake and they said they had no wallet. I was told multiple different times/dates to come back to talk to a manager. I was then told that management couldn't help me and I had to come back when security personnel was on premise. In the end, no manager would ever come out of the back to talk to me (nor would the security). I was told on my final visit to come back with cops if I wanted to see the video. After this whole experience, I am under the impression that someone that worked their stole my wallet and that was why I was told to "come back with a warrant". I am appalled with this situation and how it was handled. DO NOT GO TO THIS OFFICE!!!!
