-
August 2023 by Amy L.
Super helpful employees, great selection of dancewear. One of our favorite places to shop!
-
August 2023 by Jan F.
My granddaughter and I got great service when I took her shopping for dance shoes. She needed a couple of different kinds. I wish I could remember the name of the woman who assisted us. She was very patient and very knowledgeable. My granddaughter NEEDED a new dance skirt and top so of course, that went into our bag, too...
-
August 2023 by Bianca Ann G.
I came in excited and ready to get ballet stuff for my first adult ballet class. I needed soft ballet shoes and there was a lovely teenage girl there that helped, as I had no idea how they were supposed to fit I asked her what shoes were best. Unfortunately she fit me wrong and the shoes did not work on my first day of dance class. When I went back to try and exchange the shoes for ones that actually fit, being within the 15 day exchange period & having worn them for ONE class, they took zero accountability for not properly fitting me. When I went in I told a middle aged blonde lady politely if I could exchange the shoes and she said I could not exchange them and was very curt and rude about it even though I was trying my best to be polite and understanding as I have worked in retail before, but she did not want to give me the time of day. I tried to call and see if I could talk to a manager about it the same day as I felt bad about the experience but the manager was not there within the same hour I went in! It was some poor young girl taking the call. It should be the manager's responsibility to take the complaints NOT their employees!
-
January 2023 by Erica M.
We came in looking for some jazz shoes and it was close to closing. The workers that were there were so helpful and didn't mind one bit they were about to close and instead helped us look for what we needed! We will definitely be comming back for our dance gear needs in the future!
-
January 2023 by Aryn R.
The nicest staff. Was happy to find an actual dance store near San Diego. We will definitely return soon,
-
November 2022 by Jody H.
My daughter needed some ballet shoes. The staff were very friendly and helpful. We got the ballet shoes and a new leotard and tights.
-
October 2022 by Violeta Barba
Very helpful. Has everything I was looking for.
-
September 2022 by Tristen M.
Great local business that I trust for all of our dance gear! I have been getting all of our dancewear from Dressed 2 Dance for the past 5 years, leos, tights, shoes, cute bags, and hair accessories! Great variety of products and all great quality. I'm always skeptical to order online because I never know what I will get. It's nice to have a local store I can trust with sizing and helpful employees. Gals there are knowledgeable and kind. They spent time with each of my daughters fitting them for just the right size shoe (and my girls are picky!). Wouldn't go anywhere else.
-
September 2022 by E U
I visited this store twice: on 02Sep22 1030-1053am and on 03Sep22 11-1117am. Excellent customer service on 02Sep from the moment I walked in until I walked out. The sales person, Annora, was busy at the register with 3 customers but she took a moment to greet me and to tell me that she would be right with me. When she helped me, the phone rang and she excused herself to quickly answer the phone and returned to me within 1 minute. She helped me purchase the correct leotard for my daughter and made sure my item was not an exchange as the first one I looked at appeared to be stretched at the hip area. Annora was helpful, professional, and happy to help me. She is a model employee and Dressed 2 Dance is lucky to have her. FIVE stars. However, my second visit on 03Sep was the complete opposite. I walked in and an older woman with shoulder length blond/grey hair, at the register was sorting through things and there weren’t any customers at the register. She looked up when I walked in and did not greet me at all. I still said hello and walked over to the register. Still no greeting. I told her that I needed to make an exchange and she checked their inventory to make sure the size I needed was available. While she checked on their computer system, a Caucasian woman and her toddler walked in and immediately she took a moment, looked her way and said, “Hi, we’ll be right with you.” This sales woman found the size I needed, went in the back room to retrieve it, and told another younger sales woman, Alyssa, that my transaction was an exchange, before helping the other customer that walked in with her daughter. She didn’t say anything towards me to the effect of “Alyssa, will take of you” to close the sale. This was HORRIBLE customer service. ZERO stars. If this happened on my first visit, I would have only purchased the mandatory leotard instead of adding a dance bag and boots. Moving forward, I will only purchase the mandatory leotard and purchase everything else on Amazon. ALL of the Dressed 2 Dance employees and owner, should follow Annora’s professionalism towards EVERY customer that enters the door.
-
September 2022 by Elma L.
I visited this store twice: on 02Sep22 1030-1053am and on 03Sep22 11-1117am. Excellent customer service on 02Sep from the moment I walked in until I walked out. The sales person, Annora, was busy at the register with 3 customers but she took a moment to greet me and to tell me that she would be right with me. When she helped me, the phone rang and she excused herself to quickly answer the phone and returned to me within 1 minute. She helped me purchase the correct leotard for my daughter and made sure my item was not an exchange as the first one I looked at appeared to be stretched at the hip area. Annora was helpful, professional, and happy to help me. She is a model employee and Dressed 2 Dance is lucky to have her. FIVE stars. However, my second visit on 03Sep was the complete opposite. I walked in and an older woman with shoulder length blond/grey hair, at the register was sorting through things and there weren't any customers at the register. She looked up when I walked in and did not greet me at all. I still said hello and walked over to the register. Still no greeting. I told her that I needed to make an exchange and she checked their inventory to make sure the size I needed was available. While she checked on their computer system, a Caucasian woman and her toddler walked in and immediately she took a moment, looked her way and said, "Hi, we'll be right with you." This sales woman found the size I needed, went in the back room to retrieve it, and told another younger sales woman, Alyssa, that my transaction was an exchange, before helping the other customer that walked in with her daughter. She didn't say anything towards me to the effect of "Alyssa, will take care of you" to close the sale. This was HORRIBLE customer service. ZERO stars. If this happened on my first visit, I would have only purchased the mandatory leotard instead of adding a dance bag and boots. Moving forward, I will only purchase the mandatory leotard and purchase everything else on Amazon. ALL of the Dressed 2 Dance employees and owner, should follow Annora's professionalism towards EVERY customer that enters the door.
-
September 2022 by Mary R.
Rude customer service experienced by my good friend... terrible! Don't go to this store. Order through Amazon
-
June 2022 by Robert Usedom
Ton of product.Everything i needed for my daughter.The lady running the store is so rude I was just appalled.
-
June 2022 by Chris Barbour
Friendly staff, very helpful!
-
April 2022 by Summirlyn H.
I haven't danced since dance/pom team in high school, so I needed some help figuring out which jazz/character shoes felt best on my feet. Anora was so knowledgeable and kind, and she helped me deliberate which ones to go with out of multiple pairs. We chatted about our dance backgrounds; her energy was so warm, friendly, and welcoming. The shop is quaint and seems to have a good size selection of dance attire and shoes. The location is great, right off the 15 freeway. Thank you Anora!
-
February 2022 by Lyda Mae Y.
Had a great experience with my daughter and her dance mates getting fitted for pointe and Demi pointe shoes today. Awesome customer service. This will be our go to place. Worth the drive.