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August 2023 by Lupita Velazquez
Good afternoon, I have a pair of rings that I bought for a wedding, but I no longer need them, they were bought there with you, my question is, do you buy the jewelry that came from your store?
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March 2023 by Mario Morales
I found everything great I was pleased with the service
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February 2023 by Diablito NorCal
Didn't like the service.
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December 2022 by Dora L.
So went there almost three years ago to Las Americas and went to the one by the mall three years later and got the same mexican female with dye blonde hair named Yasania. This mall is near Mission Valley or Camino Del Rio not sure but I don't forget a face but boy was she rude to us! She was rude at Las Americas and was ever more rude here. Like she doesn't like us for no reason. I heard her say to the manager I don't want to deal with them! If you are on the clock it doesn't matter what you think because we are the customers why are you working then? The manager on the other hand was excellent and so understanding took care of us in the most professional matter. It's bothering that this employee has been working so long with them and has this attitude. Lawsuit in future maybe? Get it together Yasania or Yesenia if you don't like people stay out of the people customer service employment or an attitude adjustment. Learn from your manager she was outstanding!!
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December 2022 by Ellie Gutierrez
Worst customer service in Jewelry. I went in last weekend with my boyfriend, my brother and his spouse, the two women that work there were either in a bad mood or they have no idea how to service a customer. They didn't know how to ask questions, they looked at eachother with a sense of not knowing how to help us. One literally asked the other to take over and then sat down on a customer seat in front of what we were looking at and at one point I thought she was a customer slouched the way she sat. We left in shock, thankfully Kay Jewelers was just around the corner where the lady was AMAZING. She asked all the right questions and we found the perfect engagement ring AND wedding band. I recommend saving time and going straight to Kay Jewelers!
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January 2022 by Jorge Rodriguez
Sad to say but i didn't like my experience here i like the store brand but i felt pressure into constantly getting more after i purchased what i wanted
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September 2021 by DeeGoat DeeGoat
Best customer service! And im loving my Gold chain’ four more payments and im done! Next? My Rolex from this store!! Thanks Guys!
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May 2021 by Joel Lozano
Best customer service! And im loving my Gold chain’ four more payments and im done! Next? My Rolex from this store!! Thanks Guys!
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March 2021 by Francisco C.
I would love to out 0 stars here but it won't let me. Customer service is terrible. When we walked in looking for a necklace a lady helped us and when she asked us what we were looking for we said just looking for a necklace no specific type, she just huffed and said how do you not know what you want. Immediately I thought to myself I'm not buying from this rude person and as we said we were going to look elsewhere she huffed and rolled eyes.
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September 2020 by Mary Meza
Las empleadas muy atentas,hamables y convencedoras.
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August 2020 by PinkSteph
I purchased my engagement ring, I came in on a friday and Yessenia Helped me, I mentioned I was interested in getting a ring and she was very helpful. I came back two days later and she remembered me and the ring I was looking at before. She has excelent customer service and I even saw the wedding band I want and she gave me all the info I wanted. Thanks Yesenia! Will of course be comming back!
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July 2020 by leticia sandoval
I want to give a huge shout out to Yessenia Macias who helped me get my engagement ring! After not having the best experience at another Daniels (in Carlsbad) she made sure to explain everything to me step by step and made me feel comfortable while shopping. I will definitely be telling my peers about her and I will be back to shop for my wedding band and my future husbands ring!
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November 2019 by Leonardo Ruiz
(Translated by Google) Very kind(Original)Muy amables
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April 2019 by hugo paiz
Very helpful customer service at San Ysidro store ,Yanina was very courteous, nice lady
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January 2019 by Carlos Bravo
Great customer service, the sales associate and the manager very knowledgable and helpful...