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December 2023 by marilyn dauphine
54th is definatly the location to go to! i just switched from boost mobile and the young girl there very professional and awesome helped me get my account INFO from boost while boost wouldnt help me.. if you go to this location ask for MARBELLA! VERY SWEET AND HELPFUL! I didn't write this review this review was written by the associate shame on you
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September 2023 by Leonard Sarmiento
She was very nice and she was very helpful with her job and she had a lot experience in her job and I will continue to have my business with her!!!
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July 2023 by Bunny Hops
Me and my daughter Went here today and was Very satisfied. I was helped by a young lady named Marbella and customer service was awesome. Keep up the good work Cricket
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July 2023 by rose Pierce
If you come to this store SEE Marbella she's the store manager every time I visit any other store Noone likes to help me but boy I have my GO TO store Marbella is the best !Thank you cricket for hiring ppl like Marbella she takes her job to the next level! Awesome person .
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May 2023 by Ivvan Alcon
Marbella is the best and hooked it up by holding the phone that I wanted and she price matched the for the online price as well as hooked me up with a new Sim card and phone case. She took care of me and it made buying a new phone easy.
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April 2023 by Lisa A. King-Newton
If I could give this place negative stars I would. I took in a screensaver to be put on. The guy said yeah. Then the female manager asked if I bought it there and I said no. She stated that they couldn't do it then. I told her every phone I've ever had (several!) Cricket has put on the screensaver.. even if I hadn't gotten the phone from them.. this particular phone WAS from Cricket tho.. as is my service. She just shrugged her shouldersI said So when it's time for my upgrade next month I definitely won't be buying my phone here..her answer.. "Whatever" as she walked away into the back room. Nice customer service. The poor guy who originally greeted me said he was sorry and that if she wasn't there he would've done it. Kudos to him at least.
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April 2023 by Judex Lambert
I've visited a lot of cricket stores but this store is by far the best store I've been to! Always clean and the customer service is the best The manager there knows what's best for her customers Marbella is awesome she rocks !
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March 2023 by Destiny Cooper
Don't go to this store - I dunno what happened but they tried to charge me almost 300.00 for a new line and a phone : I was so angry I almost went to T mobile - then I did the new line MYSELF on line and it was only 134.00 : Don't go here. Incompetency at best : Scamming you at worst.
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November 2022 by Cassandra Davis
I visited the store on October 25, 2022 to ask a simple question. I ended up buying a new phone as well as a mount for my car. Mirabella was extremely helpful, knowledgeable and friendly. She went over and above to help me, including going to my car and setting up my Bluetooth and mount. AWESOME AWESOME EMPLOYEE
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June 2022 by Blanca Roman
Staff is amazing, store manager was very helpful in providing excellent customer service and knew exactly what I was looking for, great attitude, thank you Marbella
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June 2022 by DJ Pokkey DJ Pokkey
I went in today the Best customer service very helpful The Manager and staff are amazing very helpful they help me save my Instagram and Facebook account and a new Phone thank you so much
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June 2022 by Nadiyah “Peaches” Brown
She was friendly and knowledgeable was a great help with getting my phone activated and finding the right plan for myself and my family
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June 2022 by Felicia Jackson
Fast-talking sales with non-disclosure of return policy when purchasing accessories-unethical. Make sure you know return policy before buying anything!!!
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January 2022 by Loren Sherman
Friendly easy to get through the transaction like my phone
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December 2021 by Rafael V.
Rude customer service from a certain employee. She has no patience or respect for her customers, such a shame. She was disrespectful to a poor lady whom was $2 short on the phone she wanted (during holiday season). Stay away from this place if you wish to have decent customer service. Two thumbs down!
