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“Mina is amazing. My mom has dementia and she always goes above and beyond. We are so grateful for her and everyone there. I feel so comfortable with them despite my mom's memory issues. Icant thank you enough!”
“My teller at My Point is a surfer. He made the task of closing my small IRA account, with all the government-required steps and forms, easy for me.I have been a member for over 40 years, and this kind of service is what keeps me here.”
“I live in Michigan and moved here several years ago from San Diego but every time I need anything, I call this branch and they are all very helpful and just as friendly as if I were standing at the counter. Thank you Cabrillo!”
“i had an unusual situation with one of my accounts and everyone here was so helpful and kind! i believe the three people working the day i went in was edward, justin, and jessica. i want to specifically thank mr. edward for going above and beyond with my case. very happy to be banking here.”
“Have the best experience with this bank. If there is a problem, they handle it super quick and if there’s fraudulent activity and you don’t realize it they catch you before you do super important.”
“I had a wonderful experience at this Navy Fed branch thanks to Myysha Mobley. Myysha was so experienced and helpful. After having a rough morning and waiting approximately 20 minutes on a banker. Myysha brightened up my day by going above and beyond to help me. I really appreciate her amazing customer service skills. Myysha was so knowledgeable I automatically thought she was a manager. Thank you so much! Navy Fed is the best!”
“VIincent have an exellent customer service he was very patient helping us understand about mortgage we totally recomed talking to him if you have any question or doubts.”
“I came into this branch today about 11 AM. I was immediately greeted by the front greeter. I waited in line, maybe two minutes if that then I was taken care of by banker Alan, he was absolutely phenomenal. My time spent with him felt very personal as if I’ve known him for ever he was very knowledgeable, friendly and helpful. Thanks Alan for being super awesome.- Mrs Williams”
“MEMBERSHIP HAS ITS REWARDS Excellent customer attention ma ki es me smile. Money makes me smile. The singable bank music while in line makes me smile. BTW, if you're a member notary services are free. Credit card application process is personable. WHAT IS SO SPECIAL ABOUT THE BANK? I want to add, my relative has paranoia and thinks her money is withdrawn daily. She goes to the bank every single day to withdraw $12.00. The bank treats her with utmost compassion. HIGH FIVES Digital banking Phone banking leads to a person Thank you. As a teacher I get paid early with direct deposit-winning!!! "Money comes to you easily and quickly to keep, share, influence, and enjoy.'”
9AM - 5PM
9212 Balboa Ave, San Diego
Credit Unions
“I just finished going through the process of obtaining a HELOC. At first I wasn't 100% sure on whether or not I wanted a HELOC or to go with other options. I called a few credit unions, and I can't tell you what a breath of fresh air Wheelhouse Credit Union was. First, they actually called me back. They weren't able to answer my call the first time I called but called me back promptly (I was shocked because the other credit unions that I had left messages with, to this day have yet to call me back). Second, the conversation I had with my first point of contact was informative, helpful and frankly so friendly that I knew then I was going to work with this credit union. The gentleman I was speaking to was hilarious, polite and actually seemed as though he wanted my business, something which is very rare these days. Victor Leu is a gem and Wheelhouse is lucky to have him. If you are going to get a loan, make sure you are working with him. He keeps things moving and answered my calls with a great attitude every time. He promptly responded to my emails and always answered my questions. I couldn't ask for a better experience which was mostly due to his involvement in the process. Thank you Victor! I highly recommend working with Wheelhouse Credit Union for your loan.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go. I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that? Just amazing.”
9AM - 5PM
2505 Callagan Hwy, San Diego
Credit Unions
“Recently opened a new account at this branch and the process was beyond pleasant. I was swiftly directed to an experienced and professional member specialist- America. She walked me through the whole process while taking time to fully comprehend my situation and properly recommend the best account to move forward with. Best experience I have had at any financial institution, thanks America!”
9AM - 5:30PM
10865 Black Mountain Rd, San Diego
Credit Unions
“Today I had a very helpful and friendly conversation with a phone representative named Easton. I had some trouble with recurring payments and he was able to guide me through the process and was successful in helping me with all my problems. This is a great bank with even better people.”
“Great place to See a concert!! Saw Burning Spear (A Reggae Icon) for 7$ Seats were perfect!! Beer and water are well over priced tho! None the less, it was a good time.”
“As to date, do not follow Google map. Turn left on Elrod Avenue to NFCU instead of right. It is right behind the CDC on base.Great experience! We’re staying nearby for the Surf Cup Tournament and this location was less than 2 miles away. No lines and I was able to get in and out in no time, provided that they just opened for business on a Friday.The Staff were friendly and professional even showing me how to order cashier’s check in the app. The facility was cool and tidy. Drive-thru and ATM available. Plenty of disabled parkings, about 10 spots, with 2 spots for van accessible.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go.I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that?Just amazing.”
9AM - 5:30PM
10645 Tierrasanta Blvd E, San Diego
Credit Unions
“It was my first time in the bank. I normally do everything online. I was greeted by a polite gentleman at the door who was helpful and answered all of my questions. The teller was polite. I was seated fairly quickly and got my business taken care of with another helpful banker. I was in and out in less than 30 minutes. The bank was clean and had a peaceful environment. I will definitely come to this location again in the future.”
“We visited NICU Corporate building and were impressed with their customer service and beautiful building. This location has no bank branch operations, but there's an ATM available for simple transactions. Visits are by appointment only!”
“The staff are very friendly and accommodating. I use a mobility scooter. Unfortunately, it is too big for the little elevator that they have for wheelchairs. I only have to go down 4 steps. Again, the staff are friendly. The location works too, and it has a walk-up ATM.”
“Mrs. Bernice S. first listened to all of my concerns, she then explored all of my options while enlightening me with more offers from NICU that I was unaware of. She was extremely knowledgeable, patient with me and very polite. I was looking for a new bank to try out with a simple checking account with the hopes to eventually switch my business account over as well. She immediately put me in contact with the Kearny Mesa representative whom could better answer my business banking questions. I didn’t expect such care and professionalism today and now I know where I’ll refer my associates to bank. Thank you, Patricio V.”
“Shocked on how low the score is for this branch, I've never had any issues here. Service is always on point, quick, efficient and polite. Very clean. I've done a lot of different types of transactions here and everything is always good. The best bank in the world”
9AM - 5:30PM
3950 Clairemont Mesa Blvd, San Diego
Credit Unions
“I had a horrible experience with carmax messing up my loan but the whole time brendan made my experience amazing.He was so helpful the whole time and made my loan so easy even after all the mess ups with carmax.”
9AM - 5PM
4470 Park Blvd, San Diego
Credit Unions
“Cal Coast CU on Park ave has always been one of my favorite branches. They serve there members with care and kindness. I must give a special thanks to one of the branch staff members Heba Khalil. she always has a small on her face and its ear to help and solve any issues you may have. You could tell when a person really enjoys what they do”
“I love my local Ca Coast Credit Union. They work so hard to keep the lines short and always are helpful with finding ways to make my money work for me so I can fund my dreams. The staff is so supportive Carmina, Crystal assistant manager and Tu the manager. Mira Mesa Branch is the best”
“I can't rave enough about the people at this branch. There's never a line! Shawn and Manny aren't esconsed in glass offices; they actually interface with customers, every day. Irma, Yvette, Shardea, Leah and Jose always provide professional, knowledgeable service and always know the name of the member who walks in the door. They make banking a pleasure!”
“5/5 stars! I've been banking with Mission Fed for years and I couldn't be happier! Their customer service is top-notch - every time I visit my local branch, the staff is friendly, knowledgeable, and efficient. They really go above and beyond to help me with whatever I need. Plus, their online banking platform is super easy to use and keeps me organized. I've never had any issues with hidden fees or confusing policies. Overall, I trust Mission Fed with my financial well-being and would highly recommend them to anyone looking for a reliable and customer-focused bank!”
9AM - 5PM
9825 Mira Mesa Blvd, San Diego
Credit Unions
“We have been customers through all of the mergers with this financial institution for 51 years. We just applied for a car loan and had a wonderful experience. The branch manager, Aimee Rico, took care of our loan and has been a wealth of information. We scored a great interest rate and the process was quicker than it used to be. She is very professional and friendly. Youssef Akram assisted Aimee and was a pleasure to work with. We highly recommend this Scripps location and it's nice that there are no fees if you use other credit union's ATMS!”
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“I've been using Cabrillo for about 5 years since I moved here from out of state. I wanted a local financial facility, and I noticed they had excellent interest rates and account offerings. They also have some of the best credit card rates I've seen! The app & website are easy to use, and docs & statements are clear and informative. I've been using credit unions instead of banks for most of my adult life, and Cabrillo is among the very best. Highly recommended.”