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July 2024 by Shawn Vo
Unfriended staff, got yelled at by one of the sample lady for no reasons. It is unbelievable that customers can be treated this way.
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July 2024 by Colleen S
One of the bigger Costcos I've been to; crowded but a lot of check out lines were open so didn't take too long.
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July 2024 by Hashim A
Just to remind my self not to come here again too much regulation as if Im going into a secure facility
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July 2024 by Mike B
Great stuff. I never know what new stuff they will have but when I see something new I end up buying it :)
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July 2024 by Javier Mendoza
A lot people
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July 2024 by Linda Detres
The reason why I gave the wholesale center a four-star is because they got rid of my favorite food. Deep roasted sesame salad dressing by Kewpie. I'm very sad about that! I will never be able to eat it again. ?
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July 2024 by Food and Service Guru
Membership is free if you count your gas savings, last fill up saved $10+ on gas
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June 2024 by Kelly Pizzo
I just wanted to give a "Well Done" shout out the the pharmacy crew was working on 6/27/24 around 12-2 hour at Costco in Morena blvd. They were quite busy but every single staff member there had a smile and pleasant greeting for each customer waiting, they had three booths open. People were heard and waited on in a timely manner. IMO a rare thing in customer service these days. Great job!
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June 2024 by Vasanth Nanjundes Waran
Love Costco. This specific one was typical but with plenty of parking
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June 2024 by Lilly Li
Employees here are so rude. They look like everyone owe them money. One lady at self checkout was mad and rolled her eyes at us because we scanned the items ourselves instead of she helping us?? I also saw another employee banging someone’s car at the gas station.
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June 2024 by De Ride
Costco Tire Center: this week, I had an unprofessional experience with a manager(Miss M) at the Morena Blvd shop investigating for my daughter a Michelin SUV tire warranty(60K miles) credit. Let me say thou the tire center technicians behind the counter were very helpful and very customer service oriented. After a technician reviewed the condition of the tires ( bought in April of 2022 at 37,033 miles) with approximately 28,600 miles of traveled wear (noting front tires with more wear then the back and a tire rotation [not at Costco] at approximately 47,000 miles) to date. The technician ran an approximate available warranty credit that could be offered but was not authorize to approve such $ amount credit. So a call was made up to management. The first manager(Mr. K) that came down was professional and courteous. The technician describe and identified tire conditions and Costco system maintenance history. The first manager, not very knowledgeable dealing with this situational $ amount credit called for another manager (Miss M) to come down (now 45 minutes into the investigation). After the 2nd manager reviewed the paperwork and a side bar discussion with the technician came out and very authoritarian convincing say that there is no way we are going to give any $ amount of credit. Our Costco system and you don't have any proper documentation that the tires were maintained. And making a unprofessional comment when it was identified that a tire rotation was performed by another auto mechanic shop...they performed worked on our tire(Costco)...like this was unacceptable without proper documentation under Costco standards. I asked, what about just the rear tires...manager checked the Costco system/paper work another discussion with technician. Came back unprofessionally, ya still no way. I said okay, thank you for your time(now close to an hour in) and left unappreciated. Costco lost out on a possibly $900 - $1000 tire sale and a returning customer. If you don't keep with up or forget Costco's strict maintenance requirements, think twice about purchasing tires at there centers.
So by chance, went to a tire shop competitor (DT) and had the tires checked out by a service team member. The person scanned the tire tread wear with a hand held device. We went back to the counter to discuss some new tire options. I informed the service team member that the tires were original purchased at a Costco tire center. After a decision was made on a brand of tire, the service team member said that a Michelin warranty credit of over one hundred ten dollars would be granted for each tire. This company gave me a credit even though the tires were not purchased there and this amount was more than what Costco system calculated. Never fails going to this tire shop competitor.
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June 2024 by Shamim Khan
I like to buy from costco
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June 2024 by Volodymyr Korsun
Great Costco location! It seems to have more variety than any other Costco nearby. It has a great selection of sushi as well as citrus trees. Gas prices are also $0.5 cheaper than nearby gas stations. And food court prices are simply unbeatable!
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June 2024 by Rick Evans
Nothing like filling up with some Costco gas to save some hard earned cash
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June 2024 by John L
I understand that work can be vexing, hell I’m working now. But the fact that if I were to order a food item, using all my lunch break time waiting for the item, because they choose to not answer the phone is absurd. It’s busy sure, but if it were available as service, then do so. “Call failed eh…” I get it, but does not permit to drag others down. I don’t like answering phones either, but a job is a job. Whether I like it or not. By the way, I work at a hospital, so yeah…
