CarMax offers easy car buying and selling with no haggling or pressure. They carry a large selection of used cars, trucks, and SUVs, making it easy to find what you want. Customers report a clean environment with nice offices and professional, great customer service. The process is described as simple, with no stress and no hassles. Vehicles can be transferred from other stores and are as advertised. The staff is straight to the point and professional, laying out clear plans of action. If a purchased car has a problem, such as losing power, CarMax examines and fixes it easily. While the buying process mostly goes smooth, some policies regarding payment methods can cause confusion, though staff work to resolve issues. The experience is highly recommended by customers.
