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March 2024 by Marissa Folks
Amazing prescription service! The pharmacists, customer specialists and couriers exceed expectations in all levels of service. The app is also super easy to use and provides live updates to when the prescription is received from the doctor to the time it arrives at your doorstep.*Update* I cannot give enough praise for Capsule and their team. Their response time is amazing and their team is so helpful in getting a quick turnaround. Thank you for being so customer focused!
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February 2024 by Jamie Umanzor
I have never in my life ever felt so cared for by a pharmacy until I switched to Capsule. Not only do they make receiving my prescriptions easy, I feel like they have gone above and beyond any other pharmacy I have worked with to take care of me, my needs, urgent changes or requests, insurance challenges, and supply shortages.I love that I can address all my needs by text. Jon and his team here in San Diego are thoughtful, caring, and dedicated. If you're wondering whether Capsule is a pharmacy worth considering, you can stop wondering. I can vouch for how well they take care of me!
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December 2023 by Leslie Gibson
I have been rehabilitating after a second surgery for a broken femur. I’m so lucky, and grateful for friends and family who are stepping up do so many of daily errands. Finding CAPSULE PHARMACY in Little Italy to promptly fill and deliver my prescription is so exciting! Feels terrific to be able to have what I need when I need it. They are all lovely people as well. Happy day!!!
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July 2023 by Cindy McLeod
I love this new pharmacy. They anticipate things that need/should be done and they do it or contact you or do what needs to be done. Sometimes I also pick my medication up. No waiting, accurate friendly service. Try them out. You won't regret the move.
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April 2023 by Grace Griesheim
Really sad to be transferring my prescriptions out.I have been filling my prescriptions through Capsule for almost a year. I really appreciated the hand courier delivery service. I was able to order my prescriptions and receive them the same day. They also were able to deliver controlled substances.My first issues were the hours of delivery. When I first ordered in April 2022, there were three time slots from Monday through Friday: 10am - 12pm, 12pm - 2 pm, 2pm - 4pm. These times are when most people are in work and school; however, I was able to accommodate this.Initially, when I messaged Capsule through the app, I believe I was talking to the actual staff in the pharmacy. They were very professional, kind, and quick to resolve an issue.As of today, there is only one available time slot for delivery from 1pm - 4pm. The people that are answering my messages through the app have incorrect spelling/grammar. There is a physical location, but the primary feature of this pharmacy is the delivery service. It's been made nearly completely inaccessible to the average person.I hope in the future I can use this pharmacy again, but until more time slots are added and there is better customer service, I don't think Capsule Pharmacy will remain in business in San Diego.
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March 2023 by Alicia V
My experience with Capsule has been refreshingly positive in every way! They have taken the stress of getting my medications out of the equation. Their prices are great! And... I enjoy reading the personal notes they put in each bag they deliver to my home! I strongly recommend you give them a try.
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March 2023 by sandra prajzner
Can’t say enough good things about this pharmacy. I have two kids who require 6 medications daily between the two of them. Previously at cvs I had to drive there almost weekly for refills and since some medication are a controlled substance it was always a hassle getting monthly medication. Once we joined capsule all the hassle went away. John and Zach are extremely knowledgeable in their field and always help me get all the medication I need for my girls and it’s great that I can reach out via the app if I have any questions. Last year I developed an allergy and ended up in the hospital and by the time I got out they already had my medication ready for me to pick up. For anyone who requires daily medication or has family who requires daily medication, capsule and the pharmacists who work at this location will really make life easier for you.
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March 2023 by Brian Khousakoun
John and Zach are amazing! Super helpful, reliable and efficient. They make the hassle of dealing with insurance so much better.
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March 2023 by Kelsey Diaz
I never thought I would love my pharmacy, but Capsule is awesome. Free same or next day delivery is a total game changer, the app is super convenient, and I have easy chat access to my pharmacist for any questions. Capsule made the pharmacy modern and the customer service is beyond great.
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March 2023 by Chris Marpo
Best in the biz! Reliable and super convenient. Highly recommend
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March 2023 by Valeria Valencia
Exceptional Service! They are fast, reliable and their app is so easy to use. I have been using them for a year and they always answer all my questions instantly and have only had great experiences with them so far. I am so glad I never have to worry about making multiple pharmacy trips to pick up my meds anymore, as they deliver them to my work or home (they deliver to most of San Diego County), saves me so much time! Will never go back to a regular pharmacy EVER again.
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March 2023 by Kayla Bane
So far I’ve had an amazing experience with Capsule. Zach was so patient and informative, and just downright KIND. The first pharmacy I’ve felt like a person and not a number. I’m so impressed. Thank you Zach & the Capsule team!
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March 2023 by Monica B
Highly recommend! Great experience overall.
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March 2023 by Andy C
Fantastic new pharmacy services. Incredibly helpful team.
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March 2023 by Tyson McIntosh
Love this pharmacy. So quick and easy. Staff is great to work with. Never going to another pharmacy!
