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December 2023 by Arnold A.
I strongly urge you to take your business somewhere else. I went last Friday to Caliber Collision on Manya Cir in Chula Vista. I went for an estimate on a 2019 Chev Camaro. I filled out some forms, Carlos took some pictures, and claimed that the estimate would take 2-3 days, possibly one day because there was minor damage. I have been waiting patiently for a week and still have not received an estimate. I called their office today and they claimed they have no record of my vehicle or estimate. I can expect to get the run around from the insurance company but not Caliber. What a waste of my time. This was just for an estimate, can imagine dealing with their body shop? No thanks, taking my business somewhere else.
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November 2023 by Emily Tucker
Although commutation was okay and the body of my car looked wonderful it was clear to me that they don't always check their work. They also charged 50 dollars to simply disconnect the battery. During heavy rain I discovered that they put my back wiper on wrong. When I called to complain and get it fixed I got no return call and had to go through insurance to get them to return my call. For how much it cost (over 10k) I would expect better quality work and a call back when they clearly made a mistake.I'd also like to note that after we got rear ended it messed with a lot of the internal components and after picking up the car our battery continued to die. The faulty battery that they said was fine left my 1 year old and I stranded in 90 degree weather. They failed to respond to this as well. The lifetime warranty is great if they actually returned customer complaints through the phone and not just the Google reviews
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November 2023 by Joeseph Rodriguez
Great place to get your vehicle repaired for a reasonable price!!! Great customer service, on time repairs. In fact, early relairs at their best!! Thanks guys!!
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November 2023 by Darryl Marsh
Caliber collision, did a fantastic job!Kept me in the loop on every part of the repair process, love this company
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October 2023 by Daneale Williams
Everyone at Caliber was an absolute delight to deal with. I experienced the utmost professionalism, and I would gladly use their services again. thank you. A special thanks to Luis!
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October 2023 by mayra mata
I was able to work with Marco who was amazing and very helpful and always keeping me informed of the progress.Services: Painting
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October 2023 by Noelia Marin
Great customer service, kept me informed throughout the entire process. Receptionist and Marco were awesome. I recommend ?Services: Painting
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September 2023 by Keith L
They were very communicative throughout the process and even dropped the car off afterServices: Painting
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September 2023 by Bob Scheer
All went well. Marco was courteous, front office lady very helpful. They are a busy shop so make allowances for some delay
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August 2023 by Vernon S.
8-24-2023 UPDATECaliber has made things right, it's now exactly as we hoped.. I would easily given them 5 stars if it were this way the first time. But thank you for getting things right for us.So far not satisfied with my daughters front bumper repair, pick-up was 8/21/2023 and the attempted color matching was horrible. We did not accept the vehicle and I hope they do a better job. If they make this right I will rewrite this review. Till then I can't recommend this collision center.8-22-2023Thanks for wanting to correct this issue, I sent over an email as requested this morning.
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July 2023 by Susan Weaver
Excellent service and repair work! Staff and technicians were nice to work with, we trust their work and will definitely return for all future repair work needed on our vehicles. We highly recommend Calliber Collision, specifically on Manya Drive in Chula Vista, CA.Services: Painting
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July 2023 by Cristina Navarro
This was an easy process. They left my car like new. Definitely recommending this.
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July 2023 by Map P.
I want to publicly thank Francisco and Cristine with putting up with my barrage of questions. Dealing with insurance can be a headache. After having my car for almost 6 weeks, I got it back. Your patience was appreciated. There were several snafus from beginning to end, but they both were very hospitality. Thanks again for everything. I am so happy to have my car back.
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June 2023 by Peggy Schuricht
Great experience. Highly recommended. Friendly. Picked me and my 100lb dog up. Car looks new again.Services: Painting
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June 2023 by Roxy Beas
Cristina and Francisco have the best customer service! They are very attentive to your needs and questions, they kept me informed from day 1 and throughout the process. I would definitely be a returning customer and will recommend 100% to anyone in need of their services. Thanks again!Services: Steering & suspension repair
