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March 2024 by Brent Lambert
Did an amazing job on the car!! Could not be happier with it
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March 2024 by Chris Wojdak
I took my car in to Caliber to repair my bumper after someone hit it. Car stuff really stresses me out, and I was so apprehensive I had been putting it off for a while. "O" Oumhanny was my service supervisor and she was phenomenal! She communicated clearly with me throughout the process and handled everything for me, so all I had to do was pick up my car, good as new. I'm very happy!
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March 2024 by Alessandro Quinto Molero
It is amazing how these kinds of services are supposed to help us with our issues, that they promise us to give us excellent services, that will do the possible to solve and repair our problem, but they just want to get money in any way. The rear bumper of my Car was damaged and they just had to change that part, the car worked perfectly, and all that and they wanted to charge over 10 thousands for everything; but they started saying things like the car has to be in total loss, it was ridiculous. Supposedly things in the interior that were damaged, and others things. The overprice and the exaggeration of the things to get money for them is very noticeable and I just have the thing that they just want to leave someone without a car instead of helping them. Lamentable this situation and this company.
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February 2024 by Margot Moret
Guillermo and the entire Caliber team went above and beyond to make the repair process seamless. The communication through the entire process was top notch and our vehicle left their shop looking brand new. I can’t recommend them enough!
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February 2024 by Karen L
Perfect results and excellent customer service! Every step in the process of repairing my vehicle was explained and I couldn’t be happier with the results. Caliber exceeded my expectation's; matching the paint color exactly and repairing the damaged parts quickly and efficiently.
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February 2024 by Michael —
Avoid this location, they don’t accept Geico insurance, and regardless of the fact the insurance company will pay any repair shop.They refuse to work on any vehicle insured by Geico, according to the ignorant woman with an attitude who answered the phone 01.19.24.
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February 2024 by Cosmo Jones
This place is great. The team was exceptional. I was comfortable leaving my car knowing it was in good hand with these people. Thanks again for all the help
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February 2024 by sandy ellis
I've never had to use Caliber Collision before but I had a great experience. They made me feel very comfortable handing over my car. They kept me updated all the way through the process. Great service! If ever needed, I will definitely recommend them.
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February 2024 by Angelica Perez
GREAT CUSTOMER SERVICE!! It is so hard to find good service these days, but everyone was so nice and super helpful. The Service team explained everything to me in full detail, so I knew exactly what to expect from the extent of the work to the timeline of completion. 10/10 Recommend!
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February 2024 by Preston T
Great service, quicker turnaround than what was promised. Handled everything with insurance. Pretty much everything you want in a repair shop.
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January 2024 by Jack Alcantara
Excellent work on repairs. Communicated efficiently. Customer service was fantastic. Highly recommend Caliber Collision.
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January 2024 by Brittany Beecher
O was great! Got my vehicle in and repaired in under two weeks and kept me updated throughout.
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January 2024 by Megan King
I have gone to other Caliber locations and have had wonderful experiences, but this one is not it. They did not communicate well with me or my insurance. I was left at the rental agency without a reservation (even though I was told they made one) and at the end, they tried to charge me for my deductible when I was not responsible for it. On top of that, they did not fix part of my car and some of the parts they did fix were sloppy, requiring me to take my car back. When I asked about why a part wasn’t fixed, I didn’t get a straight answer nor an apology. Caliber in Mission Valley is much better with much nicer staff.
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January 2024 by Peter Sorvas
Outstanding job car looks like New. Kept us updated through the whole procedure. Excellent service.
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January 2024 by Susan Koelle
Just amazing