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November 2023 by Alexandra Crawford
This is an easy 5 Star review as this particular Soapy Joe's location is my favorite! The staff is friendly, attentive and has a system to efficiently get customers in the wash. Towels are consistently rotated and fully stocked!
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November 2023 by Simone G.
After calling the location & multiple disconnected lines I showed up to the location to try & pay cash for a membership. I was unsure if that was an option but a customer in the vacuum/gas station mentioned there was a bills slot. so I proceeded into the line & as I was going to pay Valerie mentioned not being able to buy a membership & I had to buy a single wash. I said that's not why I was here & would like to get out of line. She said that wasn't an option as thousands of people were behind me & didn't want to back them up. multiple times I mentioned I was only interested in buying a membership & rolled my window up. She told people to back up & then started slapping her hand on my car to move as I was backing up paying attention to the cars.
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November 2023 by Peter M.
A car wash should clean your car thoroughly. However, after the $17 medium cost wash, dirt remained on the back and wheels, and it missed spots all over the car, performing worse than my usual place.
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October 2023 by Jess W.
Loved coming here, but this was the last time I'll take my chances with the customer service.The guy that was guiding us in was barely paying attention, so my car's line up was wrong. A few times during the conveyer wash, I had to hold my steering wheel because my car was trying to veer to the side. And near the end, it got stuck. The cycle was moving and I clearly wasn't. I honked and even opened my door to look, but of course no one was nearby to assist, so I had to take a chance and gently drive off the track before the car behind me rolled up.Just a mess. It's important for your employees to pay attention. I'm nervous to think what could have happened if I was stuck earlier in the sequence!
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October 2023 by Kate M.
This location has the best and most friendliest attendants. On Tuesday I drove in right at the sunset and was hoping to get a quick wash before sun goes down (and I still can see the dirt). Once pulled to the gate I noticed the sign saying "sorry we are closed". I flagged down the attendant and asked how long the wait would be. He mentioned it would take 10-15 minutes to clean water, which I got a little bumped out about because it would've been too late and sun would've been down by then. Noticing this, the attendant said that he would let me be the last person to go in, quickly removed sign, helped with payment and gave me the biggest smile on my way out. Small thing but it made my day! Needless to say that I will definitely be back for more washes
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October 2023 by Michael D. Sheppard
I had just recently bought a car and I went to soapy joes due to prior good experiences . I had met “Valerie” and by far she is the nicest , sweetest , humble , and most friendly attendants that ever helped me at any car wash. I wish I stayed and continued to talk to her however I was in a rush to get back to class . I hope the best for her and caring employees like her are hard to find ❤️Service: Auto detailing
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September 2023 by Gracianne Etcheverry
Absolutely love Soapy Joe’s! My car was extremely dirty and had water spots all over the windows. After going through the car wash my car was clean! The vacuums are efficient and picked up the smallest crumbs on the floor of my car! Friendly staff and no wait time!Services: Polishing
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September 2023 by Abigail Merchant
Honestly the best experience I’ve ever had, my car is so happy!!!! Squeaky clean in the deepest parts of her engine. Just got back from off roading, not a spec of mud on her. Love soapy joes. #ilovesoapyjoesService: Polishing
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August 2023 by Rayhan Tabani
Julio helped me!!! He was so kind. Thanks for making this experience smooth. This is now my favorite car wash ??Service: Auto detailing
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August 2023 by Brenda Fernandez
I feel like I lost $20 lol, so I paid for the their top wash that includes all the bells and whistles and I’m not truly sure what it did to my car it’s still significantly dirty. But the kicker was the towels, they had no clean towels, and the towels that they had in the used smelled awful! I am never coming back first and last time here.
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August 2023 by Caliree Cpt
Great car wash. Got me cleaned up quick. Go and Alex keep the place nice
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August 2023 by Lucas Stames
I've had it with this place..super rude staff all drugged up always. Today I was drying my car off and I noticed all the rags are damp so I asked the African American lady with long hair " what do you was them with?" She doesn't answer me even though I'm 3 feet away from her so I asked again? No answer so I said are you gonna answer me? She gets mad anddays " Soap" !!!!! ?. This place is trash from a customer stand point. Always broken vacuums,low on rags, and receiving the cheap car wash when I'm paying for the magic car wash monthly. This place needs to have a real management team set up with standards. I will be leaving soapy Joe's for this and pay more for better customer service. I don't like speaking with drug labor.
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July 2023 by Jake A.
The car wash definitely improved. The parking lot to get in and out is crazy. It's stuck between the lines of the gas station and the Starbucks. The line seems to go quickly. The vacuums here definitely need some work, some are not functioning
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July 2023 by Tara Flaugher
Staff is so nice and friendly!!! I’m new to the area had never been to Soapy Joe's so I must have appeared a little confused with all of the options. Someone quickly came to greet me and provided a recommendation for the car wash selection. I love that they provide cute little air fresheners with certain purchase. The vacuum bay also has many stalls available and clean towels for use. Will definitely be back!Services: Polishing
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July 2023 by Nang L.
Like the other Soapy Joes, the car wash takes your car in via rollers and a rail for your wheels. There's an attendant that guides you onto the rails.I've been to the soapy joes in national city, El cajon, and Bonita. I think this one is the better of all of them.It's the biggest one with the longest tunnel. It has more jet sprays and brushes. However, you'll have to wipe the dried up bird poo off yourself. That stuff really clings.You get an air freshener, vacuuming, and towels to wipe down your car. Overall great value.
