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March 2024 by Elizabeth B.
Shout out to Rebecca! She got an idea of what I was looking for, and without my asking, she checked around in other locations and let me know what was available in a nearby store on our way back to LA. And she called ahead to have them put aside for me. Talk about going above and beyond!
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March 2024 by tommy k.
The guy was really cool and stayed open late for us! He gave us tips on shoes and was really nice!
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November 2023 by darren motise
I visited the third week of October on a Tuesday. There was one young man associate who was completely helpful and professional in every way possible. Dark hair, around 20, didn't get his name. This is the reason I'm writing this review. If you can get to this Old Town location, go for it. Bravo, customer service.
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August 2023 by Sandy Schiff
Jessie is so helpful and goes out of his way to give you exceptional service. Best selection of shoes, we always stop every time we’re in San Diego. Love the service and selection
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August 2023 by Julia Groff
Lots of selection and friendly staff. Terrible parking options.
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March 2023 by Melissa C.
Love the store!!! It has many shoes to choose from not just Birkenstocks. Jesse was super helpful and I felt very welcomed. His knowledge with the shoes/Sandals I picked out was helpful.
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January 2023 by Joan S.
Jesse was knowledgeable and helpful. the whole team gave us great service. beautiful products. many different beautiful designer shoes and handbags. if you're in the market for a fashionable, comfortable and high quality pair of shoes and love good service stop in!
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November 2022 by Jason Gubler
Nice collection of great shoes
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November 2022 by Elizabeth G.
Consistently a great store over the years. Knowledgeable staff and wide selection of shoes. Ergonomic, walking, hiking and fashion. I always go here when I need reliable shoes. Don't go during busy eating times as it can be hard to find parking in old town.
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August 2022 by Ryan Sickmann
Great service. Knowledgeable staff. They helped me get exactly what I needed.
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July 2022 by Feven M.
I visited here because I wanted to try Birkenstocks in person. I was in a hurry though so I didn't take my time with picking but the employees were SO helpful and patient. When I was trying it and looking at it, they gave me space but still managed to come back and check in. After I went home I felt like they were not the right fit, I called and they told me to come right in. I was able to change my Birkenstocks to the right size and absolutely love them! Thank you for all you do.
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July 2022 by Rhea Webb
Shout out to Josh - excellent employee (customer service, product knowledge, etc.) and on top of that, a rad human. Thanks again!
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June 2022 by Christine Beavis
Small, but good selection
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April 2022 by Shereen M.
Great store in Old Town. Huge selection, great brands and really friendly, helpful staff
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April 2022 by Joe Manausa
Stopped in and was treated to great, enthusiastic service and found the perfect pair of shoes for what I needed. Highly recommend for superior service.
