Best Buy is a good local store with a good selection of wonderful stuff and decent, very competitive prices, sometimes even way lower than Amazon. The store is clean and not crowded. Employees are helpful, friendly, and have good expertise, providing great customer service when available. However, the store sometimes operates with a skeleton crew and limited staff, so help is not always immediately available. The selection can feel a bit more limited than expected for a large box store. Customer service can seem non-existent, with everyone funneled through the same line. While there are no particularly fantastic or memorable bad experiences, it can take a while to get help. Overall, it is worth the visit if you need something they provide.
Got the product as expected in a timely fashion. The rep handling the sale choice was courteous and efficient. All was delivered by UPS, working as expected.
May 2026
Thank you Jeff for helping me with my Magic Keyboard and Screen Protector purchase! Jeff was patient and kind. He made my day!
May 2026
Amazing customer service and latest electronics at affordable prices