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March 2024 by Jaclyn K.
My sister and I went to this store to buy 2 Rolex watches. We upgraded the watches with diamond bezels for both watches and paid $18,400. Since the bezels needed changing, we paid for the watches and left to go back to our home in Los Angeles. Bert Levi had promised me that he would have them delivered the following week. I told him that I would have the watches authenticated upon receipt. Since there is a large Rolex authenticating building in Beverly Hills, we took the watches to this place the following Monday, upon receipt of delivery. When the authenticator took a look at the watch, within seconds, declared that it was a counterfeit through and through! I couldn't believe Bert Levi and his wife sold us 2 counterfeit watches claiming they are authenticated Rolexes and sold it to us for $18,400! Absolutely amazing! They were a family of professional thieves!! I discourage anyone from buying anything from this jewelry store. And, if you do, especially for watches, PLEASE have them authenticated!! After this experience, we called Bert right away and told him we wanted a full refund. Bert did not hesitate for one second bc he already knew they were counterfeits! Thank God I paid with my credit card and was able to get my money back!!! He wrote back that I brought in my used Rolex to have the diamond bezel put on.... After reading my review. No. Not true at all. I bought the Rolex watches WITH the diamond bezel, but, got 2 counterfeit Rolex watches! I have Bert's hand written receipt. What a liar and a thief!!
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August 2023 by Sean P.
I found the perfect ring for my fiancé through Bert and Levi Family Jewelers. They place a huge emphasis on customer satisfaction and were even willing to resize her ring when it was found to be too large. I'm certainly going to come back for the wedding rings!
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July 2023 by Katherine B.
This is a wonderful place to bring your jewelry for repairs and also to buy jewelry. The Levi's seem to love creating jewelry for their customers and also repairing jewelry and replacing watch batteries. Nothing is too small or inconsequential. They have beautiful rings for sale. I love going in there.
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April 2023 by James Haddan
I recently brought in an old piece of family jewelry to have one of the stones set in something that I would wear…everyone at Levi Jewelers was friendly and professional and I’m very pleased with the new piece. I’d encourage anyone in the market for jewelry to support this local family owned business.
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March 2023 by Griselda Pacheco
I recently received an engagement ring from this jewelry store, and I loved it, we had to make an adjustment and the result was perfect, (by the way, thank you for polishing the ring, it was shiny and beautiful) the attention to my fiancé was excellent, I appreciate your kindness and patience.We hope to come back soon ?
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March 2023 by Forever D.
If I could give this jeweler 10 stars I would. I had my wedding band upgraded and I had 3 different jewelers ATTEMPT to put my stone in the new setting straight and close the prongs. I took a fall and jacked up my prongs and the stone fell out. So here I am with the prongs ground off practically destroyed my ring. So I researched and researched and found Bert Levi jeweler. Walked in and met Zara who is a doll and told her my story and she told me don't worry it will be perfect and look brand new. WELL HOLY COW in 3 days my ring was repaired and I can't believe how gorgeous it is and the Diamond is set straight in the setting. WOW!!!! Going to recommend this spot to all my friends. It's hard to find a talented jeweler that you can trust and I am so happy that I found this gem. Thank you for making my ring stunning.
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November 2022 by Kristi Larimer
Our experience here was amazing! Zara is so helpful and friendly. My husband and I both found unique wedding bands here. They have beautiful statement rings and engagement rings. They were also able to resize a few rings we already had!
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September 2022 by Tanisha B.
Please don't use this business to Purchase anything My engagement ring is only four months old and it fell apart It was sold as a 18 karat gold ring but as you can see inside of the cut the ring is actually yellow gold that was rhodium to look like white gold please Don't waste your time here
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September 2022 by kenny albertini
I went the Levi jewelers looking for a pre owned Rolex. I was greeted by Gloria Levi ,she was very friendly and helpful. Gloria is very knowledgeable about these types of watches and answered all of my questions. I was able to find the watch I was looking for at a great price. I would definitely recommend them for any one looking for a pre owned Rolex,in addition it is always a good thing to support a family business.
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August 2022 by Kenny A.
I am writing this review because I had exceptional service and an excellent experience when purchasing my pre owned Rolex. Gloria Levi was very knowledgeable and friendly. She answered all my questions and even educated me on some things about Rolex. Gloria gave me a great price and the watch was in excellent condition. I would highly recommend them to anyone looking for a vintage or pre owned Rolex.
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June 2022 by rob dawkins
Bert Levi and his wife were exceedingly helpful in working out a transaction on a Rolex 116200 Datejust directly from their website. I felt that Bert was more than reasonable and they were quick and efficient in shipping the watch out to me. The watch was in better than advertised condition. Although most interactions were done via text message, Bert did call me during the process and I felt he was genuine and gracious in representing himself, the watch, and the company.
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June 2022 by Sheyla Neman
I highly recommend Bert Levi Jewelers!! I came in without an appointment on a Sunday and they fixed my intricate piece in just 10 minutes! Super good vibes and nice conversations exchanged as well ❤️ If you need to get something fixed or would like to get something nice for a loved one - check them out! ?
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May 2022 by Teresa Walker
I finally purchased the watch of my dreams. Bert and his team provided A1 customer service and support. They were able to answer all of my questions, even though we were on other sides of the country. From video calls, to phone calls, to texts, they were very supportive. They made me feel comfortable purchasing a large item fully remote & it was exactly as pictured and described. Thank you so much
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May 2022 by Jason Eppinette
Bert Sold me a 2017 Rolex GMT Master 2. When it arrived it was a mint as he described it! He also included some small “extras” that I was not expecting! How nice! I’m certain that I’ll be purchasing from Bert again in the future!
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May 2022 by Brandon A
Bert helped me purchase a vintage 1946 Rolex Oysterdate for my father. Bert was incredibly knowledgeable and helpful through the process. I have purchased many high end watches and have never met anyone more honest and helpful than Bert. He is a true gentleman and wealth of knowledge. I cannot recommend him enough. Thank you Bert!!!
