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April 2024 by Carmela Griswold
Dorothy was so helpful and knowledgeable of their products. Great place to look for door pulls, handles and other hardware. Thanks again Dorothy!
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April 2024 by Daniel Shehan
This was my first trip to Berger Hardware. Although they couldn’t help me with some special screws needed for my cabinet pulls, I walked away with the sense that they truly tried to help, even suggesting other stores to try.Glancing around, the store was full of a variety of specialty hardware, and with the friendly, courteous, and knowledgeable staff, I will definitely come back again.
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March 2024 by Sharron R.
I cannot say enough positive things about Berger Hardware. They helped me select beautiful door hardware for all my interior doors and my entry door. Eric, Dorothy and Kathy were so patient, knowledgeable and friendly in helping me. I love how the selections compliment the overall design of my remodel. Eric even organized the door hardware by room to make the installation easier for my contractor. Thank you, for making my door hardware selection so easy and successfu! I love every decision we made!
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November 2023 by Kelley K.
We purchased kitchen and bathroom cabinet knobs and pulls from Berger Hardware. Dorothy was friendly, knowledgeable and extremely helpful. Her excellent customer service, communication and follow-through made for a great buying experience. Thank you, Dorothy!
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August 2023 by Mark Miller
Local experts that provide excellent service, too notch products, and a great sense of humor
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March 2023 by D B.
This place is great, they saved me so much money!My beautiful Emtek entry door handle broke for the second time and I came in to Berger Hardware to shop for a new handle set; I brought my old handle with me and Dorothy suggested they try to fix it instead of replacing it. Unfortunately it couldn't be repaired but she contacted Emtek and was able to get a replacement handle for me! Dorothy was so knowledgeable and helpful I couldn't be more pleased!! Take note it's hard to locate; if you find the flooring store you are in the right place; I guess the City of Encinitas is making signage hard to get.
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February 2023 by Felicia M.
I just wanted to update my review with a special shoutout to Eric, Berger Hardware's wonderful co-owner. My hardware was delivered to the (new) Encinitas location while Berger Hardware was transitioning there. I live close to downtown San Diego, so that's quite a distance. Eric took it upon himself to hand deliver the hardware to my home. Now if that isn't going the extra mile for the customers, I don't know what is. Truly. When I thanked him (profusely), Eric said it wasn't a big deal and that he already had something to do in the area. Even if he was in the area, it was still exceptionally kind and thoughtful. Oh, and it happened to be one of those rare weather days where it was absolutely pouring rain and quite cold the day he delivered the hardware. He is just an absolute gem and my husband and I are incredibly impressed with and grateful to Eric. We will certainly be making the drive to Berger's new Encinitas location. * The hardware, by the way, was a fraction of the cost of something we had previously ordered from another company and was far better quality. **** Thank you, Eric, for being a wonderful person. ***Thank you, Kathy, for also being an amazing person. (See the original review, reader, to learn about fantastic Kathy!)I heart Berger Hardware and greatly appreciate both of you! *************Original review: Berger Hardware is beyond the beyonds of amazing and Kathy (I hope I spelled her name correctly!) is the kindest, most patient, incredibly well-informed, and thoughtful person you could ever hope to help you. (Her father was a doormaker and she has worked in the industry for over 20 years, which is pretty amazing and, of course, contributes to her incredible knowledge base.) :)My current projects are small so they aren't very lucrative, yet Kathy gave me the time and attention a lot of companies would reserve for a VIP design client. She is also truly an incredible wealth of information and shared things to consider that I hadn't thought of. She even asked to see a photo of the door and asked what kind of wood it is, the time period of the home, etc., when helping me select an entry doorknob set. Amazing!Berger Hardware is in the process of relocating to Encinitas (which will be their new home as of 2023). I will continue to shop there and recommend Berger Hardware and Kathy. It will be more than worth the trek from San Diego to Encinitas for Kathy's expertise and Berger's extensive array of quality products.All the best,FeliciaPS: Eric and Dorothy seem beloved by the community, too! :)
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December 2022 by Felicia Morgenstern
Berger Hardware is beyond the beyonds of amazing and Kathy (I hope I spelled her name correctly!) is the kindest, most patient, incredibly well-informed, and thoughtful person you could ever hope to help you. (Her father was a doormaker and she has worked in the industry for over 20 years, which is pretty amazing and, of course, contributes to her incredible knowledge base.) :)My current projects are small so they aren't very lucrative, yet Kathy gave me the time and attention a lot of companies would reserve for a VIP design client. She is also truly an incredible wealth of information and shared things to consider that I hadn't thought of. She even asked to see a photo of the door and asked what kind of wood it is, the time period of the home, etc., when helping me select an entry doorknob set. Amazing!Berger Hardware is in the process of relocating to Encinitas (which will be their new home as of 2023). I will continue to shop there and recommend Berger Hardware and Kathy. It will be more than worth the trek from San Diego to Encinitas for Kathy's expertise and Berger's extensive array of quality products.All the best,FeliciaPS: Dorothy is also amazing and Eric seems beloved by the community, too! :)
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September 2022 by Ralynne D.
Super nice and knowledgeable people. We felt welcomed and the staff genuinely wanted to help. Classic, good old-time customer service.
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July 2022 by Susie M
Beautiful selection of hardware and more.
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May 2022 by Christina R.
Fantastic service! My front door lock broke and they researched it and discovered a lifetime warranty! So they gave me a new one on faith that I would bring back the old one, which I promptly did the next day and I have a brand new front door lock with an upgraded mechanism! So kind! And they have off street parking in the back. The showroom is fantastic and everyone who works there is very knowledgeable and helpful! Thank you all!!!
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April 2022 by Linda F.
They were so helpful as I ordered hardware & door locks for our remodel home. Would definitely recommend their knowledge and professional is great. Showroom has everything you need!
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March 2022 by James Thomas
Best place in town for door hardware. My orders are always correct! Parking in the alley is a big plus.
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February 2022 by Marcy V.
I found out about this business through a contractor I'm working with. I needed to order door hardware. I was greeted by Kathy upon entering the store, and she was super kind, knowledgeable and helpful. My order came in within the promised time frame, they contacted me to let me know. When I went back to pick it up, the service I received was again, top notch. I will definitely recommend them.
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January 2022 by Hernan Higuera Jr
Definitely check them out for pulls, door handles, and a selection of vinyl flooring.
