Berger Hardware Inc. is a well-regarded hardware store known for its extensive selection of specialty hardware, including door pulls and cabinet knobs. Customers consistently praise the staff for their friendliness, knowledge, and exceptional customer service. Dorothy stands out for her helpfulness and expertise, assisting customers with product selection and even suggesting alternative stores when necessary. Eric, the co-owner, has been recognized for going the extra mile, such as personally delivering hardware to customers' homes, demonstrating a commitment to customer satisfaction. The store offers a variety of high-quality products at competitive prices, making it a popular choice for those in need of home improvement items. Reviewers highlight the personalized attention they receive, with staff members taking the time to understand customers' preferences and providing thoughtful recommendations. Kathy, another valued staff member, is noted for her patience and extensive knowledge, helping customers with their specific projects and inquiries. While some customers mention difficulty finding the store due to limited signage, the positive experiences with the staff and the quality of the products make it worth the effort. Berger Hardware has recently relocated to Encinitas, and customers express eagerness to visit the new location, confident in the excellent service and products they will receive. Overall, Berger Hardware Inc. is celebrated for its dedicated team and impressive range of hardware solutions.
Dorothy was so helpful and knowledgeable of their products. Great place to look for door pulls, handles and other hardware. Thanks again Dorothy!
November 2023
We purchased kitchen and bathroom cabinet knobs and pulls from Berger Hardware. Dorothy was friendly, knowledgeable and extremely helpful. Her excellent customer service, communication and follow-through made for a great buying experience. Thank you, Dorothy!
August 2023
Local experts that provide excellent service, too notch products, and a great sense of humor
