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March 2024 by Yossi Levi
I went in for a cash advance today to withdraw $1350 the representative didnt seem to know what she was doing and I requested new bills she still gave me older bills she was a very slow and not a very intelligent woman. Even if somebody doesn't bank at a branch people have the right to exchange older bills for new ones but if I'm withdrawing money from the branch and I'm requesting new bills I'm supposed to be able to get NEW bills but this dumb woman obviously doesn't know what she's doing
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February 2024 by Alejandro
Super slow customer service.Very slow customer service.
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October 2023 by Tiffany McIntyre
Horrible!!! I tried to withdraw 1000 dollars and it only gave rme 700 now I'm missing 300 dollars which was from ebt cash! This ridiculous. I'm homeless I live in a motel and you all couldn't give be the gift amount?!? Wow never againat this arm machines ever
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August 2023 by Angela Mendoza
Business line closed. What an inconvenience
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December 2022 by Arturo Michel
Bank of America rakes in hundreds and even thousands of millions of dlls.every year in profits but has failed miserably in customer service preferring instead in investing more in 20-30 security cameras in every branch than having enough tellers open to attend their clientele....satisfaction score..."0"
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December 2022 by NANCY MASCARENO
Long lines, only one teller for assistance on Saturday when I went .
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December 2022 by Gilbert Cabrera
very busy cashiers look tired wait times are very long
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November 2022 by Alberto J.
Worst Bank of America in America. Other already being a bad bank. This place sucks your energy dry with the wait times. One teller with a line of 20 people plus. Being next to the worlds busiest border it's sad that I even deposit money into this bank. One teller but3 employees greeting you. For a moment though I was at Walmart
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August 2022 by Gabriela Q.
Waiting on line more than 40 min to deposit one check!!!! This is horrible customer service! This bank and the people who work here is just incompetent! One cashier for 15 customers! Unbelievable!!
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December 2021 by Pedro Bobadilla
I saw Hector, a real human being helping an elderly man with a very complicated situation, seemed as this person had lost every ID form. Hector went above and beyond to help up to his limitations. I commend him for his demeanor and spirit to assist. Will continue to have our buisness account with B.O.A.
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October 2021 by Jorge L G
There’s always only 1 or 2 tellers, 3 or 4 walking around. Lines that extend around the building at times. They tell you to use the atm if possible instead of going to a window to help. Hate coming to this branch, but the others aren’t that different. Going to a different financial institution for sure.
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October 2021 by Lino Leon
4 tellers, 1 open. Nice people, but the lines get as long as 50 minutes. There is only 2 bankers to help you, they are books all day. Can’t even help you with resetting your PIN.Edit: just got out of here, what an passive aggressive attitude
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July 2021 by Patricia Lucero de Rodriguez
I've been banking here for 36 years
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June 2021 by markymarks daily
So many things I want to say but its not worth it. If you come to this bank you'll see for yourself.
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May 2021 by alex sand
Convenient, across from Money Xchange
