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January 2024 by Alvaro Rodriguez
Great Service, I was in and out in no time.
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January 2024 by bruno gonzalez
Avoid this location, only one teller working at 2pm. Only went for change and waited 25 min in line and only three persons in front of me. Two other employees were in the location but none helped.
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September 2023 by Aida Navarro
Terrible customer service, the lady that was supposed to help me didn't even try to solve my problem, she just told me that I had to call to customer service and I told her "I already called to customer service and they told me that I have to come to a bank branch and call them from the bank phone because they need to verify with an employee that is me calling" and she said ''call them from your cell phone or the bank phone is up to you" and she left.left⬅️
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January 2023 by Diana Luna
Associates doesn't answer the customers calls at this location, not even if they are not busy, and it's empty.
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November 2022 by Luke Silva
Las americas is the worst location ever! Never had such a horrible experiencie like in HERE! i waited for 1 hour then finally was atended by this lady named Tanya Fernández with her nad face all the time, rolling her eyes at me and making me feel as is she was Doing me a favor, everything i asked she rolled her eyes, even laughed at my questions answering thiNgs like obviously or what do you think .. she was so rude and i asked for another perdón to help me i was trying to make a big deposit she never helped and even when i was properly attenden by a guy she was just saying let’s go, it time to go home, laughing and running around the bank, that is not a professional attitude is was not closing time yet… never gonna go back there
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November 2022 by gustavo ramirez
I just wanted to say thank you for the great customer service hands down from the manager to the teller. They exhibit great professionalism and superb knowledge definitely banking more at this branch.
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November 2022 by Adrian Trevino
Don’t understand the bad reviews. Friendly staff AND they did received my coins.The other branch of San Ysidro didn’t accept none of my coins.
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November 2022 by Jacciel Espinoza
Great customer service and communication. Professionalism of staff would ensure I return to this location.
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September 2022 by Viviane Daeffler
Went to the bank and I was waiting in line while filling out my deposit slip. Second teller came on, called next costumer in Spanish, I did not get it, and insteadOk of giving me a sign, make me wait longer in line, just be aware that not everybody speak Spanish and teller respect those waiting in line, i had no time to wait any longer
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August 2022 by clayton
Was once a respected bank but has become one with poor customer service and very inconsistent processes. I would recommend finding another option
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April 2022 by Elena Carcery
Service always is fast and effective. Thank You!
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March 2021 by JOSE R3D
Very good bank,staff is very professional and friendly they always looking to help you
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March 2021 by Fabian Rodriguez
Bank is Closed!!
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October 2020 by Jorge M.
This Bank of America has the worse service. They only have 2 cashiers and a line of 10 people. It took 1 hour to make my transaction. And when I ask the manager to add a cashier she told me because of covit 19 they only have 2 employees. Ilogic. But they can have a hudge crowd waiting for service.
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July 2020 by Javier Aguilar
They have bad service usually and they are getting worse And ATM the same. What a waist of time to come here.
