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April 2024 by Francisco M
? bad service from one manager to another manager and they don't resolve anything, very bad service
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December 2023 by Arturo Bravo
Really bad customer service
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September 2023 by Farhad Nejat
Today i had an appointment to this location with SUSIE MUNOZ to open a personal account, She wasted my time asking too much questions, all my documents were complete.SUSIE MUNOZ needs to get more training about her job, she doesn't know which documents a client should have to open an account.At the end she refused to open the account.. Never visit this location waste of time.
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September 2023 by JDM WESTSIDE INC
As a business owner never visit this location, all employees are useless they are not well trained...I visited this location 2 times..2 times they refused to help us.
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August 2023 by Analiz Leyva
They always say they are completely booked but always have so many appointments available. They never want to help with anything other than taking cash out. In that case just leave the ATM.
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March 2023 by Sebastian Hidalgo
Just AVOID this BOA branch. The “manager”- skinny Hispanic youngish woman with long dark hair and black reading glasses. She comes off rude and explains things to you like if you were her child. One of the young boy tellers (I don’t know if he was new or something) he didn’t even know how to do his job. You realize they’re dealing with peoples money and that is something that you don’t just deal with lightly. Everyone is honestly so angry and snobby never coming back.
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March 2023 by leo Vill
Worst service. Its the nearest to me but never have a good experience. Long wait times.
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December 2022 by julian velasquez
I make an appointment to open a business account and it was easy and fast. Yineli Beltran was very Professional and polite, she knows her job, I strongly recomend her.
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October 2022 by Refugio D.
I just had the worst experiences in my life in this bank. Worst people ever. The manager has an attitude
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April 2022 by Karen Tapia
They always have one or two tellers at the time, and they are super slow. ETA with teller is usually 30-45 min.
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February 2022 by Luis M.
F*** this bank don't go there. I have never made a ducking review this is my first one this place sucks
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October 2021 by Lovely Coffee
Atm machines always broken. Whats the point of the drive thru.
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February 2021 by Ayana Orozco
I went there when I recently got my unemployment, I wanted to personally takeout more money than you can on the atm, I knew they didn’t know information of how much I have but that’s not what I wanted to know. She raised her voice at me and she said: DIDNT YOU READ THE SIGN OUTSIDE, WE DONT HELP PEOPLE WITH EDD, GO INLINE GOODBYE!! I was like dude I waited 1 hour for this, I wanted to give her from her own medicine but I know better raised better so I just didn’t say anything back. I need to take out more money than what I can takeout today but I’m afraid to go back or to go at any Bank of America because I’m not sure if they can help me get money out. Unless I don’t mention anything about edd.
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February 2021 by Emma A.
I love it I always go to cash out my checks sometimes there is a long line but then again there are all these stores so of course there is going to be a lot of people that are going to want to stop at the bank never had a problem
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June 2020 by Mark S.
I see I should have checked the reviews first. Thought a quick stop at the bank for a new debit card should be simple. Not so. Rude staff member controlling the line. It was close to closing time so he would yell at people approaching the line "We're closed". Rude security guard. Of course if you speak Spanish; you're given a long courteous explanation in Spanish with a smile. Transferring my account to another bank.
