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April 2024 by MJ W.
I highly recommend Dr. Gillet for the care of your small exotic pets. I have had all my guinea pigs and rabbits seen by her for tumor removal, neutering, teeth trimming and weight loss over the past couple years and I cannot even express how great the care has been. She takes her time, educates, will call for follow ups and spend time rather than rush you off the line- she actually cares. It is so nice to be able to feel confident in the care my little guys receive. The front office ladies and vet techs have also gone above and beyond and, even when super busy and stressed, are courteous and very helpful and caring. I have read older reviews on here about dissatisfied customers, however, I have not encountered these issues with any of the current staff 2021-2024. I have seen Dr. Jenkins as well on my very first visit and he took time to explain all about guineas and help get my guys back to health from scurvy rather quickly. He did not try to get me to do extra services and gave me advice/education to keep them healthy and not let this repeat. I greatly appreciate and value this vet practice. THANK YOU ALL!
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April 2024 by Kelly P.
Great exotic vets. Dr. Jenkins is amazing and knows his stuff. All three veterinarians provide excellent care.
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March 2024 by Malcolm Culbertson
Nice people. Removed the bands on my budgies' legs for a pretty small fee along with their checkup.
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March 2024 by Adriel H.
I visited Dr. Jenkins for my bunny Jon Snow yesterday through recomendation from Bunny World Foundation. First impression just calling for an appointment was amazing. I drove 3 hours from the San Fernando Valley and let me tell you, WORTH THE DRIVE! Dr. Jenkins and each and every staff member was very kink and Dr. seemed to express true care and worry for my sweet boy which I have never heard a very tell me that my bunnys well being was the most important thing to them in that very moment. On top of the incredible experience the cost is affordable which helps people like myself. I WILL be happily making this drive to know my bunnies will be given the best care! Also the staff was super helpful letting me use a charger and actually went out of their way to find one since mine died on the died in office. Please pay them a visit!
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March 2024 by Mario S.
Rude staff. I called to get. My pet established and the lady that answered the phone couldn't be bothered in answering basic questions. Please save time and call another clinic.
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February 2024 by Alessandra B.
Friendly and knowledgeable vets that can care for bunnies, rodents, parrots, etc. The vet takes his time and is caring with his patients
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February 2024 by Dinnell L.
DO NOT bring your bird here! These people have killed my cockatoo and my parakeet! 5 years ago they did an x-ray on my cockatoo and then when I went to pick him up they told me he died. Unfortunately I recently brought my parakeet here and in my being so upset because she was not acting right It slipped my mind of what they did 5 years ago. They misdiagnosed her and then gave her the wrong meds and too much of it on top of that. Stay away from here!
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January 2024 by Erica B.
I called a few "animal hospitals" that said they wouldn't be able to see my sick bunny for a few days. Anyone that knows about bunnies knows that a few days can be fatal!! i was very upset. BUT called Avian & Exotic Animal Hospital, who was able to make time for my bunny as soon as it took me to drive there and I was so relieved! Not only were they accommodating to my sick baby but the vet that saw her was so attentive and kind!!! I will be going here and nowhere else for my future pet needs. I am very grateful.
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January 2024 by Eli A.
If I could I would give them 0 stars!! They stressed my poor bird out and gave him too much medication. They killed my bird!!!! I told them it was too much medication for a poor little bird. Never going back!! Now looking at the reviews I wish I would have never took my bird. He would have been still living if I would have just kept him at home!!!!!! They have killed other animals too!! RIP to my baby bird. DONT BRING YOUR ANIMALS HERE!!!
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December 2023 by Rebecca W.
We have taken our small pets there for years. The team is very knowledgeable and kind.
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December 2023 by Gary C.
My guinea pig was in need of medical care, and his regular vet was all booked up, so I was glad that they could fit us in. I thought the problem was his teeth, because that had been an on ongoing problem for our little guy. But when The vet examined our guinea pig she mentioned that there was something else going on with him, but she didn't do any diagnostics to diagnose him. She just charged us to trim his teeth and for the emergency exam. She ignored the serious internal issues he was having,. We had to take him back to his regular vet several days later and put him down. If this vet would have taken an abdominal X-ray while we were there, it would have saved our guinea pig several days of suffering and saved us money from having to go back to the vet . We would have put him down right away if we knew what was going on with him sooner. The staff was friendly.
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December 2023 by Peter L.
I had a sick tortoise that I should've just taken care of myself. I got paranoid and brought him to this vet. I fully believe they tried their best in treating Pancake, but I also believe they over treated him and stressed him out. Which killed him. Pancake probably would've had a better chance with a slower treatment plan. Hindsight, I should've not brought him to the vet. They won't admit to his death. I just feel like the Dr didn't take accountability for his death. He didn't even offer a refund for his death. I paid close to $700 for the treatment. A refund or any portion close to a refund would've been nice. In my opinion this act was extremely lacking remorse. I don't feel it's fair but it is what it is. Giving a one star is too harsh. Giving a three star is too neutral. I'll give you two stars because atleast you guys tried. Giving one star is too harsh. Giving three stars is too neutral. I'll give them two stars instead. That's my honest opinion. Idc if you apologize to me on Yelp. I forgive you for his death. I still very much recommend this vet as they are very kind and helpful.
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December 2023 by Ligia Perez
I want to come here to express my heartfelt gratitude for the extraordinary care provided by Dr. Rodgers and her INCREDIBLE team. My bunny suffered a severe injury that would have been fatal for most animals. In desperation, I reached out to numerous vet clinics in the area, only to find out that they did not specialize in exotic pets.Following a recommendation from another clinic, I contacted Avian Exotics. They asked me to bring in my bunny immediately. From the moment I stepped into the clinic, the staff showed remarkable care and attentiveness toward my bunny.During our consultation, Dr. Rodgers shared a mix of good and bad news, but still maintained a sense of hope for my bunny's recovery. She explored every possible medical intervention, going above and beyond to provide assistance. Despite my initial reluctance to euthanize my bunny, his alertness and strong will to live, coupled with Dr. Rodgers' guidance, convinced me to take him home.The next day, I returned to the clinic concerned with my bunny’s breathing. Once again, Dr. Rodgers demonstrated exceptional care. While in the vet room, my bunny unexpectedly showed signs of improvement, munching on hay as we conversed. Although hesitant that day, I told Dr. Rodgers I wanted to spend one more night with my bunny before considering euthanasia.The next day brought a miraculous turnaround as my bunny overcame GI stasis and showed significant improvement in respiratory issues. He started eating well, drinking water, and overall seemed happier. Although he is still recovering and not completely out of the woods, I wanted to take the time to express my heartfelt gratitude to Dr. Rodgers and her team, because they took that extra mile for Peter, and for showing genuine concern by following up the next day.Dr. Rodgers' kindness, patience, and understanding surpassed my expectations. She did not restrict her time to a brief consultation. She explored multiple avenues to help save my bunny. If you find yourself in need of specialized and attentive care, I highly recommend seeking the help of this clinic for your small pets.
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December 2023 by LP P.
I want to express my heartfelt gratitude for the extraordinary care provided by Dr. Rodgers and her dedicated team. My bunny suffered a severe injury that would have proven fatal for most animals. In desperation, I reached out to numerous vet clinics in the area, only to find out that they did not specialize in exotic pets. Following a recommendation from another clinic, I contacted Avian Exotics. They asked me to bring in my bunny immediately. From the moment I stepped into the clinic, the staff showed remarkable care and attentiveness toward my bunny. During our consultation, Dr. Rodgers shared a mix of good and bad news but maintained a sense of hope for my bunny's recovery. She explored every possible medical intervention, going above and beyond to provide assistance. Despite my initial reluctance to euthanize my bunny, his alertness and strong will to live, coupled with Dr. Rodgers' guidance, convinced me to take him home. The next day, I returned to the clinic concerned with my bunny's breathing. Once again, Dr. Rodgers demonstrated exceptional care. While in the vet room, my bunny unexpectedly showed signs of improvement, munching on hay as we conversed. Although hesitant that day, I told Dr. Rodgers I wanted to spend one more night with my bunny before considering euthanasia. The next day brought a miraculous turnaround as my bunny overcame GI stasis and showed significant improvement in respiratory issues. He started eating well, drinking water, and overall seemed happier. Although he is still recovering and not completely out of the woods, I wanted to take the time to express my heartfelt gratitude to Dr. Rodgers and her team, because they took that extra mile for Peter, and for showing genuine concern by following up the next day. Dr. Rodgers' kindness, patience, and understanding surpassed my expectations. She did not restrict her time to a brief consultation. She explored multiple avenues to help save my bunny. If you find yourself in need of specialized and attentive care, I highly recommend seeking the help of this clinic for your small pets.
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November 2023 by Angel Sanchez
This review is probably the most important I have posted to google, I decided to write it up on my laptop because the work this vet clinic does can be a matter of life and death. My 2 year old Holland Lop is named Buddy. He is litter box trained and lives inside the house. Buddy is usually very outgoing and social, about a week ago I noticed his energy was off and quickly got worse.Sometimes with bunnies they can be temperamental depending on time of year, time of day, etc. Initially I was not worried until he did not eat his dinner. That was a red flag for me but because that has happened a few times in his life, I did not panic. Over the course of the next few evening hours, Buddy lacked normal behavior and he started having trouble keeping his head up or showing his normal alertness.By the time I felt I needed to get Buddy medical treatment, all the local exotic vets were closed and I could not afford the 600.00 bucks for the an emergency visits to one of the big box pet hospitals. I stayed up with Buddy all night, monitoring him and just encourage him to keep fighting.My bunny groomer had previously praised Avian so I put Buddy in his travel crate and took him there 30 minutes before they opened. This was on a Thursday. The clinic was already staffed and they immediately checked Buddy in. I cant say enough about how much I appreciated that Avian made Buddy a priority and the vet diagnosed him before they opened to their normal scheduled appointments.The vet believed Buddy has a life threatening infection and he was immediately placed on medications and I was to continue the treatments at home for the next week. Within a few hours of leaving Avian Buddy started showing signs of life but I had to force feed and drink Buddy for the next 5 days. It is very dangerous for bunnies to stop eating and drinking water, their bodies require constant nourishment.The vet did an awesome job explaining everything. I have just found my new favorite spot to take my bunny. The attention was fast and the price was a third of what the hospital wanted just to check him in. Thank you Avian for saving Buddy!
