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August 2024 by Rosita Haro
I want to send a big shout out to the AMAZING staff over at AutoZone (92154) in S.San Diego. Super employees: Vanessa Ru, Sales Rep., and Jorge Arriaga, parts Manager and the Store Manager Guillermo R. If you are looking for above and beyond service, stop looking! The service is the best I have ever encountered. ? recommended! Trust me after shopping here this will be your go to store if you live near by.
My fiancé and I were buying parts for our vehicle repair. We were unsure about some of the parts - so many parts with the same name, anyway. The staff has great team players who took the time to answer our many questions, and provided us with all the options available. They did not rush us in any way and in addition they worked as a team to help us figure out which were the correct parts. Even thought they did not have all my parts, they kindly AND patiently consulted with near by stores to make sure they had what we needed. While there, we encountered such beautiful interaction between colleagues. So rare to see. I thought i’d share.
I recommend them to anyone who is looking for great customer service while searching for auto parts. As a woman, it can be difficult to find friendly people you can trust with your vehicle, so I'm very happy to have been referred to this Auto Zone. Vanessa Ru, Jorge Arriaga, and Guillermo R, are the best! Gracias.
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July 2024 by CINTHIA CRUZ
Helpful, there is an associate that always goes extra mile to help the customer and does it in a friendly and professional timely manner
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June 2024 by Merlyn Baker
I would like to thank so much Victor in Auto Zone 3321 Palm Avenue for placing the battery in my Spark Chervolet. He is polite, professional and explained to me to watch the year of battery for next replacement. I learned right then how to look at my car battery date.
I'm a senior and his help meant a lot for me. Thank you so much Victor. ☺️ Great job!
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June 2024 by Pedro Torres
Very good attention ?
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April 2024 by Jose
Very well oriented for parts, i was helped by Jorge a front counter parts specialist that supplied not only the parts , he was able to find a near by auto zone for pick up. ...Thank you Jorge and the auto zone team.
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February 2024 by Robert Ward
If your car is over 5 years old AZ is your buddy
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January 2024 by Andrew Nepomuceno
I left one review but upon further review they sold my wife my a boat part when I needed a car part. I sent her to store with the correct part and still autozone sold her the wrong part. BAD CUSTOMER SERVICE.EDIT added a photo for proof: I think it's hilarious but it's also sad the lack of intelligence of the associates.
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November 2023 by David Hipwell
Unlimited brakes, car parts for everything. Nice staff.
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October 2023 by Adriana Mitchell
I went to this store a few days ago and I was surprised as to how friendly the staff was. I got helped by Jessica and she recommended the best parts for my vehicle. She also informed me about the military discount and it helped me save some money. Will definitely be returning in the future.
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October 2023 by Irene Fuentes
This Autozone has one of the best customer service, I always feel welcomed and their employees are always happy to help. The other day I went to buy some wipers for my car and a girl name Denisse I believe was her name, she had purple hair, kindly offered to help me with them even tho it was raining outside I denied but I still felt that was very nice of her.
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October 2023 by John J.
Autozone on 43rd in San Diego is the worst store I've ever dealt with. There customer service is non existent. The store managers should be the clean up crew because they really don't care about good business or making the company money. If you order something online your lucky to get it that same week. So that in an hour service was a big mistake print. And if you try calling if they do answer the phone you have to wait until they are done talking on their personal phone or done with their personal business first. See that's what happens when you put a customer on hold and forget to mute the call. And the ppl they hire have no basic knowledge of any sort of car parts UNLESS THEY GO TO THE COMPUTER AND ASK THE COMPUTER THE QUESTIONS. At all cost go to the AutoZone on National ave. 43rd AutoZone will make u dumber about cars when u leave their. Even if your a Master Mechanic. Once u leave you will have to go back to Mechanic school.
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September 2023 by Anabel Jimenez
The rudest customer service I’ve ever experienced from the lady in the front with purple hair. She was rude for literally no reason and on top of it she was there laughing on her phone while I’m waiting for some help. How is she still working there?But thank you to the guys that actually took over and helped me. Please re-train her.
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September 2023 by Jessica Jimenez
bad customer service the lady who work there are rude you’re better off going to another place.
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August 2023 by Tammy Curtiss
Auto parts
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August 2023 by Juan Gomez
Good cervisio, very kind boy
