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July 2024 by Danielle Henry
Diego went above and beyond assisting me in purchasing oil for my vehicle. He was very informative and showed me on the computer which type of oil I needed . Awesome Auto Zone!!!
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July 2024 by Emm Rivera
Shoutout to Raul for taking the time to help swap out my bad battery (not required of them). He answered any questions I had and double checked to ensure the battery worked prior to leaving. You can expect prompt, friendly, and genuine customer service from the guys here. Highly recommend and will be my go-to location moving forward!
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June 2024 by Bryant
I would like to take the time to give high praise to Amari for being an excellent customer service representative who not only showed empathy but was also very professional, even though she is new it's clearer to me that she knows how to interact with people and be professional in a helpful manner.
The same can be said about Yara. Both of these representatives were very helpful and kind to me and I appreciate that from the staff. I highly recommend this location. It's clear that they have a higher standard of customer service here.
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June 2024 by Daniel Murnane
Great service! Fast and helpful people. Giovanni, the store manager, helped me out. He is very knowledgable and friendly. Thank you!
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May 2024 by Victor Sanchez
Very professional walk-in and out with the part I needed very knowledgeable and super friendly staff.
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April 2024 by Brendan Bargmann
Good prices, incredible customer service. Shout-out giovani
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April 2024 by JT Douglas
Giovanni was fantastic! Super helpful and super patient as he assisted with replacing auto parts
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April 2024 by Cassandra Ortega
Raúl is great! Really hooked it up by helping me test the battery and install. Also helped tighten up a loose bolt. Super helpful with parking as well. All around genuine, solid service! Thank you!
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April 2024 by Marco Lujan yanes
I always find what I need at good prices
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March 2024 by Kathleen Caligiuri
Giovani McQueeny gave excellent service today by helping me check my coolant level. He was very courteous and went above and beyond. I’ll buy from Auto Zone again. Thank you.
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March 2024 by Hwa
Shoutout to Diego! I usually don’t write reviews but he totally made my day. Super cool attitude and very respectful while helping me navigate which battery to buy today ?
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February 2024 by Jerry V.
I went in to pick up some light bulbs I ordered online because one of them burned out. I asked the guy who checked me out if they could help me out put them in since I didn't have the tools to do it . The guy behind the register said he couldn't do it since no one was there to do it . There was another guy next to him (Adrian) . He said he could give it a try . So we went out and Adrian was trying really hard to get it done and he did . I'm so thankful to Adrian for at least trying to help me unlike his coworker . Adrian went above and beyond for a customer . I work in customer service and I recognize a good employee when I see it . Thank you Adrian .
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February 2024 by Nicole L.
Excellent customer service! Giovanni and Raul were super friendly and helped me pick the right oil for my car! Car problems are always stressful and it is comforting to walk into a place with positive people behind counter! Thank you!
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February 2024 by darya issaeva
Don’t go to this autozone. The people who work here are so rude it’s uncomfortable. Asked for help putting on windshield wipes and was told “I don’t know about that”. What does that even mean? Then tried to sell me them still even tho I said I have no idea how to put them on. Went to the autozone in north park and they helped me out right away, showed me which wipes were the best and put them on in 2 seconds.
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February 2024 by Leo
Visited for a project and asked for some advice. They gave me a product recommendation, and when I continued to probe to make sure I understood the products, they repeatedly told me that "YouTube and Google are your friends". Despite how unhelpful this was, I've been trying to keep my spending local rather than relying on online retailers, so I purchased what the employee recommended. The next day I did some reading online, and lo and behold, they were right! Strangers on the internet were far more helpful than these employees. I decided the product was not the best option for me and went to return it. I didn't have the receipt (my bad, no doubt) and they refused to accept it, despite the fact that I told them exactly when I was there - only two nights prior - and exactly the time my card was swiped. They insisted they couldn't find the transaction in the system (funnily enough it seems to have still hit my credit card, of course). Meanwhile you can return a half-eaten bag of cookies purchased thirteen years ago at your local Costco, but a never-opened car part to Autozone the next day? Nope. I suppose I'll take their advice and go online next time I need parts.
